adamdewilde wrote:
edwardkaraa wrote
Adam, I assume your problems were with Singapore service center? Indeed these are very unprofessional and since their are contracted by leica, they are there to make a profit and will always try to squeeze money from the client even for under warranty items. Yes I agree with you on that.
Actually, this time around it was Leica N.J. and the problem spread across several dealers. The Local dealers didn't want to help out. They washed their hands of me, even though they are "official" Leica stores. I had to deal directly with Leica N.J. and NJ is so disorganised and have such horrid customer policies for "professional" equipment that I really just felt like selling everything off cheap and washing my hands of Leica.
They really just caused a lot of problem for me this round. And didn't follow through on promises.
Sorry to hear that Adam. That's the funny thing with Leica, they can be over generous in some idiotic cases where the client does not deserve this generosity and in some other very legitimate cases where the client is absolutely in his right, they screw it up.