Had my 3rd lockup today. This one was an odd one...did a super aggressive pan downwards with AF engaged, camera blacked out, flashed a frozen image for a second, then sounded like it rebooted and then my previously applied settings I'd done just before my downward pan were lost. I had changed two custom buttons around and updated a Detail Set under Recall Shooting Function.
It was back up and running on its own in a few seconds of chaos but the settings were lost. Maybe it reverted to settings from last time it was shut down or booted up?
arbitrage wrote:
Had my 3rd lockup today. This one was an odd one...did a super aggressive pan downwards with AF engaged, camera blacked out, flashed a frozen image for a second, then sounded like it rebooted and then my previously applied settings I'd done just before my downward pan were lost. I had changed two custom buttons around and updated a Detail Set under Recall Shooting Function.
It was back up and running on its own in a few seconds of chaos but the settings were lost. Maybe it reverted to settings from last time it was shut down or booted up?
This seems like a useful bug report for Canon. Also pretty crazy to happen!
arbitrage wrote:
Had my 3rd lockup today. This one was an odd one...did a super aggressive pan downwards with AF engaged, camera blacked out, flashed a frozen image for a second, then sounded like it rebooted and then my previously applied settings I'd done just before my downward pan were lost. I had changed two custom buttons around and updated a Detail Set under Recall Shooting Function.
It was back up and running on its own in a few seconds of chaos but the settings were lost. Maybe it reverted to settings from last time it was shut down or booted up?
Canon at this point is probably rewriting all of its code...too bad this wasn't found out in pre release testing.
Mine was locking up and had poor focus, sent it back to Canon, they replaced the Circuit board, I just got it back so I will see if it works OK now. I don't think firmware is going to fix it.
Grampy wrote:
Mine was locking up and had poor focus, sent it back to Canon, they replaced the Circuit board, I just got it back so I will see if it works OK now. I don't think firmware is going to fix it.
How is it shooting now?
I’ve had several lockups in under 300 shots: camera becoming non-responsive, screen going black on boot-up, Lens Err message, etc. Half have resolved with off/on, half needed battery pull. Mine came with 1.1.1.
Really pissed off that this was launched with what is clearly pre-release-grade firmware. If the November firmware update doesn’t stop the lockups, I’m done with Canon.
I suggest you send it back to Canon, I don't think a firmware fix is the answer. I think yours is doing the same thing mine was doing, so it needs a new circuit board. Mine seems to be working much better, and I only say that because I have only been out once as the weather here has been freezing lately and I have been indoors. I will put it through its paces sometime this week when it warms up, but so far it is working ok.
I’ve had several lock ups when using the wired remote shutter release and when using the Timelapse+ View if I touch the lcd focus. I cycle it on and which seems to fix it except I have to unplug the Timelapse+ View before it will come back alive
I had my R5 lock up twice back in Oct/Nov of last year. It has been fine ever since. Today I was out with the R5 and RF 100-500 and it locked up twice within 10 minutes. It wasn't that cold about 0 degrees C and nice and sunny. When it locked up it had the last shot taken frozen in the view finder. Turned it off and restarted and was fine for 10 minutes, then froze again. Turned it off, removed the battery ( which was almost full) reinstalled the battery and it worked again. Used it for another 15 minutes and it appeared fine. I will take it out tomorrow and try it again. Very frustrating.
I've put several thousand frames through my R5 since late October and have had it freeze up once. That was the first week I had the camera and have had no issues since. The only thing I did on that day was delete photos in camera (which I don't usually do) because I was taking so many.
Radman78 wrote:
Shot golf yesterday with 400 2.8L and it froze several time throughout the day!
Which version of 400/2.8? I've read more and more reports on other forums (CR and DPR) that older lenses like Mk 1 IS or pre-IS are causing much more frequent lockups than later version Mark II and III IS lenses.
I experienced the same issue. Having the camera lock up multiple times over the course of the last couple of months I got online to see if anyone else was experiencing this issue. At first I thought it may be the SD card like others were claiming but on a recent vacation trip the R5 locked up several times on me just using the animal eye auto focus. Only one time did it display an Err 70 msg to me. Each time I had to take out the battery to get it to release. Hadn't even taken any shots and it was just locking up using the animal eye auto focus. I contacted Canon and they had me send it in for repair. I got it back just yesterday so still waiting to give it a test run but initial functions seem to work. Had to spend a bit of time reconfiguring my settings otherwise so far so good. Took about 10 days. I would contact Canon and get it repaired.
Radman78 wrote:
Shot golf yesterday with 400 2.8L and it froze several time throughout the day!
The other day I could make the camera lockup and reboot every shot. Changed dozens of settings and the only one that caused it was 1.6x crop mode. This was with a 300 2.8L vII and TC.
Nearly a year later and still have only had 3 lockups with my R5. Knock on wood. I shot several hundred images just this morning in crop mode as well as many hundred images before with no lockups.
I never bothered with the last FW update as it didn't offer me anything as a stills user. I always do an in camera low level format on my card after I off load images.
Had my first lockup experience today .. twice in fact. First time with electronic shutter, second time mechanical. Animal tracking and eye AF enabled in both occasions. Photographing birds at a bath. I can't say which AF button I was using since I tend to move quickly between animal detect and eye AF. the one thing which was common was that the buffer was full in both cases. Writing to Lexar 1667x. Recovery by power cycle. Lost all photos not written to card.
Running firmware 1.3.1 ...
My question is .. I thought the lock up was fixed with a firmware release .. so are others still experiencing it ?
R5 I just had an odd lockup.... latest firmware..... it locked up with a pic I was reviewing in my viewfinder..... then after about three or four seconds or so.... freed up. Weird.
This is the first and only anomoly I had since updating to the latest firmware.
