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Archive 2020R5 locking up!

  
 
Premnathbates
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p.1 #1R5 locking up!
Hi,
I was out photographing birds this morning and while using the eye focus on a moving bird the R5 locked up, means nothing worked no focus or any buttons working. I turned off and restarted the camera and it became active again. This is the second time this has happened both on eye focus. Any ideas or has anyone experienced the same thing? I will ring canon and see if they know anything.
Thanks, Premnath
Aug 25, 2020 at 03:04 PM
Andrew J
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p.1 #2R5 locking up!
It has happened about 4 times to me. Last time I did nothing and it unlocked on its own in about 25 seconds.
Aug 25, 2020 at 03:29 PM
KINGOFKNGS
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p.1 #3R5 locking up!
It has happened to me once or twice. I was probably using eye AF. It became totally unresponsive and I turned it off then on and everything was good as new.
Aug 25, 2020 at 03:35 PM
ardvorak
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p.1 #4R5 locking up!
Same here. Couple of times now. I'm sure an upcoming firmware update will resolve the bug. That, or provide Bug AF so we can look the thing in the eye!
Aug 25, 2020 at 05:00 PM
zimman
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p.1 #5R5 locking up!
It has happened a few times to me too.
Aug 25, 2020 at 05:25 PM
Premnathbates
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p.1 #6R5 locking up!
Also I was using the 100-400mk2 lens so an EF lens maybe that has something to do with it.
Aug 25, 2020 at 05:29 PM
Andrew J
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p.1 #7R5 locking up!
600/f4 vII
Aug 25, 2020 at 05:45 PM
Premnathbates
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p.1 #8R5 locking up!
Also I was using the 100-400mk2 lens so an EF lens maybe that has something to do with it.
I just called canon who by the way are extremely helpful and they said it would be addressed in a firmware update coming soon.
Aug 25, 2020 at 05:58 PM
bobbytan
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p.1 #9R5 locking up!
Let's hope the firmware updated fixes a number of things, like a variable frame rate in ES, less over-heating issues, etc.

Premnathbates wrote:
Also I was using the 100-400mk2 lens so an EF lens maybe that has something to do with it.
I just called canon who by the way are extremely helpful and they said it would be addressed in a firmware update coming soon.


Aug 25, 2020 at 06:00 PM
johnvanr
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p.1 #10R5 locking up!
Happened to me once after I added a converter without shutting down the camera first.
Aug 25, 2020 at 06:21 PM
aae991
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p.1 #11R5 locking up!
Happened to me once with the 100-400 mkII. Not since.
Aug 25, 2020 at 07:03 PM
WarrenL
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p.1 #12R5 locking up!
I have 2 R5's. I am not sure if it has happened to both bodies, as I shoot with 2 at one time. One has an EF 24-70, the other an EF 70-200. I have had 2 lock ups since I got the cameras at initial release. The last one I recall had the 70-200 on it at the time.
Aug 26, 2020 at 05:15 AM
evertdoorn
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p.1 #13R5 locking up!
I have the impression, hearing from other people that had lockups too, it happens more with adapted lenses.

Sounds like a candidate for a firmware fix.
Aug 26, 2020 at 05:24 AM
zimman
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p.1 #14R5 locking up!
My lockups were with either the RF 24-240 or the RF 800mm. I don't own an EF lens.
Aug 26, 2020 at 07:07 AM
Gust
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p.1 #15R5 locking up!
Mine locked up for 5 times, 3x with EF300/2.8II and 2x with RF 70-200/2.8
it happend in two shoots, all outside with full sunny weather. ca 30 degr.
last Friday I did a large studio shoot [indoors] and it worked perfect. no lockup at all.
Canon knows about this problem and say's it will be fixit soon.
Aug 26, 2020 at 11:02 AM
johnvanr
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p.1 #16R5 locking up!
Had a black screen today. No reason I can think of. Turning off and on didn’t help. Taking battery out fixed it.
Aug 26, 2020 at 11:09 AM
Pius Sullivan
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p.1 #17R5 locking up!
KINGOFKNGS wrote:
It has happened to me once or twice. I was probably using eye AF. It became totally unresponsive and I turned it off then on and everything was good as new.


I have had it buffer out a couple of times in ES mode and just looks to be locked up....

Aug 26, 2020 at 12:57 PM
aae991
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p.1 #18R5 locking up!
Firmware update will fix this. Some rumors are swirling a firmware update is coming tomorrow, but I'll believe it when I see it. I'm not worried and still loving this camera.
Aug 26, 2020 at 01:06 PM
RAF09
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p.1 #19R5 locking up!
bobbytan wrote:
Let's hope the firmware updated fixes a number of things, like a variable frame rate in ES, less over-heating issues, etc.

Premnathbates wroteAlso I was using the 100-400mk2 lens so an EF lens maybe that has something to do with it.
I just called canon who by the way are extremely helpful and they said it would be addressed in a firmware update coming soon.

"like a variable frame rate in ES"--Are you saying you can't give a quick press of the shutter button and end up with say 14 frames? I've read this several times in posts and it sounds like it 20 fps or nothing. Yet Canon presents it as UP TO 20 fps, I also
heard a reviewer refer to "slowing down the frame rate" without any more explanation. Any info on this?
Aug 26, 2020 at 02:39 PM
Andrew J
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p.1 #20R5 locking up!
You can fire off 10 by pressing the shutter button half a second.
Some of my older lenses get 15fps in ES which I think is great.
Aug 26, 2020 at 03:00 PM
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