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Archive 2020R5 locking up!
p.4 #1R5 locking up!
You can do that once or a couple of times ... but you can't keep doing this when you are shooting continuously/sequentially. You want to be able to hold down the shutter button for at least a few seconds ... at 10-12 fps and not 20 fps. It's nice to have 20 fps but most times you won't need that kind of speed or shoot that many frames. Having to touch-and-release the shutter button for several seconds while keeping the bird in the frame is impractical to say the least. And it's not as if having different frame rates in the ES mode cannot be done. Everyone else is offering this option.
RAF09 wrote:
I just called canon who by the way are extremely helpful and they said it would be addressed in a firmware update coming soon."like a variable frame rate in ES"--Are you saying you can't give a quick press of the shutter button and end up with say 14 frames? I've read this several times in posts and it sounds like it 20 fps or nothing. Yet Canon presents it as UP TO 20 fps, I also
heard a reviewer refer to "slowing down the frame rate" without any more explanation. Any info on this?
RAF09 wrote:
bobbytan wrote
Let's hope the firmware updated fixes a number of things, like a variable frame rate in ES, less over-heating issues, etc.Premnathbates wrote
Also I was using the 100-400mk2 lens so an EF lens maybe that has something to do with it.I just called canon who by the way are extremely helpful and they said it would be addressed in a firmware update coming soon.
heard a reviewer refer to "slowing down the frame rate" without any more explanation. Any info on this?
Aug 31, 2020 at 09:39 AM
p.4 #2R5 locking up!
Had the same thing happen over here. Beta testing crew unite!
nycdarkness wrote:
i got a lockup today on 1.1 firmware with the 100-400 MK II.
nycdarkness wrote:
i got a lockup today on 1.1 firmware with the 100-400 MK II.
Aug 31, 2020 at 12:22 PM
p.4 #3R5 locking up!
I had both my R5's lockup today, using new firmware. One had an EF 24-70, the other Ef 70-200. Shooting photos. Using the viewfinder, the camera froze, and nothing on the rear screen. After about 5 seconds it started working again. I was using BBF and eyetracking
Sep 01, 2020 at 02:44 PM
p.4 #4R5 locking up!
I have experienced lock up, I have tried using different memory cards, RF lens and EOS lens, battery grip , no grip.
Sep 02, 2020 at 09:29 PM
p.4 #5R5 locking up!
arbitrage wrote:
EBHArbitrage had that happen today using my R5 with the 100-400... 
Yep, Pius' R5 on the new FW locked on me today and I only had the camera for a couple hours if that. As Pius mentions this was with the 100-400II and 1.4TCIII (I think it was when I had the 1.4 on but could have been the 2x). The image froze in the EVF mid-burst. It was just displaying a frame with the red AF point indicator which means it was displaying a Playback image as we had the camera set to show the focus point on Playback. I turned Off the camera and the image was still there....Show more →
Making a mental note on this.
Pius Sullivan wrote
Visceral Image wrote
I've shot 3200 images over the past 2 days covering a race with the new firmware. The camera has not locked up once or locked me out of any record modes after shooting photos for hours on end. I believe this had been fixed.. But there's a new problem! The IBIS system regularly goes bonkers on my 100-400 now before settling down. It doesn't do it every time, but it's a lot...maybe 30-40% of the time when someone out to 400mm and make any sudden movement - like bringing the camera up to your eye quickly to grab a shot.EB-1 wrote
Does the new firmware rectify the lockups?EBH
Making a mental note on this.
Sep 03, 2020 at 01:04 AM
p.4 #6R5 locking up!
Zenon Char wrote:
Arbitrage had that happen today using my R5 with the 100-400... Yep, Pius' R5 on the new FW locked on me today and I only had the camera for a couple hours if that. As Pius mentions this was with the 100-400II and 1.4TCIII (I think it was when I had the 1.4 on but could have been the 2x). The image froze in the EVF mid-burst. It was just displaying a frame with the red AF point indicator which means it was displaying a Playback image as we had the camera set to show the focus point on Playback. I turned Off the camera and the image was still there. I was about to pull the battery but first passed the camera to Pius for him to look. He had turned it back on and then pumped the AF button and it was back alive without a battery pull.
I also had some very disconcerting loud IS clunks from the 400DOII....they seemed to happen as I raised the camera to my eye to get on a BIF and started to engage AF-ON, the image went way OOF and then everything was back to normal.
Canon has a lot more FW to work on with this camera.That clunk me might be because the IS was running.Yes it certainly is a direct result of having constantly running IS as when it happened I was very quickly bringing the camera up from my side and I think the IS system just gets out of whack and tried to compensate but it is not a good sound and I can’t imagine is good for long term durability of the IS system. I’ve had two IS systems replaced in my Canon lenses over the years even without this type of behaviour.You aren't the first to have mentioned this. Only way around it is pressing the playback or menu buttons to stop it. Waiting for 45 seconds for it to time out is not practical.
Or disabling IS? Or is that an option? I don't use IS for BIF/speeds over 1/1250 normally.
arbitrage wrote
Zenon Char wrote
arbitrage wrote
Pius Sullivan wrote
Visceral Image wrote
I've shot 3200 images over the past 2 days covering a race with the new firmware. The camera has not locked up once or locked me out of any record modes after shooting photos for hours on end. I believe this had been fixed.. But there's a new problem! The IBIS system regularly goes bonkers on my 100-400 now before settling down. It doesn't do it every time, but it's a lot...maybe 30-40% of the time when someone out to 400mm and make any sudden movement - like bringing the camera up to your eye quickly to grab a shot.I also had some very disconcerting loud IS clunks from the 400DOII....they seemed to happen as I raised the camera to my eye to get on a BIF and started to engage AF-ON, the image went way OOF and then everything was back to normal.
Canon has a lot more FW to work on with this camera.
Or disabling IS? Or is that an option? I don't use IS for BIF/speeds over 1/1250 normally.
Sep 03, 2020 at 01:05 AM
p.4 #7R5 locking up!
FWIW, I had one lock up with the R5 and 100-500 yesterday. Couldn't do anything with the camera. Power on/off didn't help. Battery out and back in fixed everything.
Canon still needs a FW update or two to iron out these kinks.
Canon still needs a FW update or two to iron out these kinks.
Oct 04, 2020 at 05:51 AM
p.4 #8R5 locking up!
arbitrage wrote:
FWIW, I had one lock up with the R5 and 100-500 yesterday. Couldn't do anything with the camera. Power on/off didn't help. Battery out and back in fixed everything.
Canon still needs a FW update or two to iron out these kinks.
I had the camera lock up yesterday also with the 600 III, powered off with the switch and back-on everything ok.
FWIW, I had one lock up with the R5 and 100-500 yesterday. Couldn't do anything with the camera. Power on/off didn't help. Battery out and back in fixed everything.
Canon still needs a FW update or two to iron out these kinks.
I had the camera lock up yesterday also with the 600 III, powered off with the switch and back-on everything ok.
Oct 04, 2020 at 06:04 AM
p.4 #9R5 locking up!
These are fascinating events and thank good ness I haven’t experienced anything like this (yet). Are people using particular SD cards or other factors which are triggering this such as grip/no grip, ambient conditions, ef/RF lens, adapter, etc?
For the first time I did experience the evf stutter, transient freeze while using es, panning some BIF and a low battery. Didn’t experience that with earlier firmware.
For the first time I did experience the evf stutter, transient freeze while using es, panning some BIF and a low battery. Didn’t experience that with earlier firmware.
Oct 04, 2020 at 06:08 AM
p.4 #10R5 locking up!
armd wrote:
These are fascinating events and thank good ness I haven’t experienced anything like this (yet). Are people using particular SD cards or other factors which are triggering this such as grip/no grip, ambient conditions, ef/RF lens, adapter, etc?
For the first time I did experience the evf stutter, transient freeze while using es, panning some BIF and a low battery. Didn’t experience that with earlier firmware.
I've only shot one day without a grip on the camera and it didn't happen that day. I had it happen adapting EF glass (when I borrowed R5 from Pius) and now with 100-500 lens yesterday. So it doesn't seem to be related to EF vs RF. It could be related to Battery Grip as Pius always had his grip on and yesterday I had the grip on.
As for memory cards. Yesterday I was shooting to a Transcend 256GB CFExpress card. With Pius I was shooting to a Delkin Power 128GB UHS-II SD card. And Pius usually shoots to a 512GB SanDisk Extreme Pro CFExpress card and continues to get occasional lockups.
These are fascinating events and thank good ness I haven’t experienced anything like this (yet). Are people using particular SD cards or other factors which are triggering this such as grip/no grip, ambient conditions, ef/RF lens, adapter, etc?
For the first time I did experience the evf stutter, transient freeze while using es, panning some BIF and a low battery. Didn’t experience that with earlier firmware.
I've only shot one day without a grip on the camera and it didn't happen that day. I had it happen adapting EF glass (when I borrowed R5 from Pius) and now with 100-500 lens yesterday. So it doesn't seem to be related to EF vs RF. It could be related to Battery Grip as Pius always had his grip on and yesterday I had the grip on.
As for memory cards. Yesterday I was shooting to a Transcend 256GB CFExpress card. With Pius I was shooting to a Delkin Power 128GB UHS-II SD card. And Pius usually shoots to a 512GB SanDisk Extreme Pro CFExpress card and continues to get occasional lockups.
Oct 04, 2020 at 06:38 AM
p.4 #11R5 locking up!
Initially, I was experiencing lots of lock-ups - multiple times per day. At the time, I was still primarily using my 400v3 lens with Canon adapter and, most of the time, with EF 2x extender attached. Multiple lock-ups per day had me extremely frustrated with the camera.
Lately, however, I've not seen any lock-ups at all (touch wood, keep fingers and toes crossed). Two changes, and I should investigate which one may be what fixed the situation:
1. Have been predominantly using the RF 100-500 lens to get used to it and learn its quirks - it's so much lighter and easier to walk around with
2. Installed all recent firmware updates.
So (1) or (2) or possibly their combination has completely eliminated the lock-ups for me - it's been weeks since I've last had the R5 misbehave in that way. I should try again with the 400v3+2x to see whether the lock-ups start up again or not.
Lately, however, I've not seen any lock-ups at all (touch wood, keep fingers and toes crossed). Two changes, and I should investigate which one may be what fixed the situation:
1. Have been predominantly using the RF 100-500 lens to get used to it and learn its quirks - it's so much lighter and easier to walk around with
2. Installed all recent firmware updates.
So (1) or (2) or possibly their combination has completely eliminated the lock-ups for me - it's been weeks since I've last had the R5 misbehave in that way. I should try again with the 400v3+2x to see whether the lock-ups start up again or not.
Oct 04, 2020 at 08:00 AM
p.4 #12R5 locking up!
By any chance has anyone noticed a correlation of these random lock-ups happening when you were using crop mode?
I'm not certain, but I think I was in crop mode when my lock-up happened and I seem to recall someone else mentioning they were using crop mode when theirs locked up.
Also, when your lock-up happened, were you actively shooting or were you changing settings at the time?
Mine occurred while changing AF setting and not actively shooting.
I'm not certain, but I think I was in crop mode when my lock-up happened and I seem to recall someone else mentioning they were using crop mode when theirs locked up.
Also, when your lock-up happened, were you actively shooting or were you changing settings at the time?
Mine occurred while changing AF setting and not actively shooting.
Oct 05, 2020 at 08:51 AM
p.4 #13R5 locking up!
I experienced a brief lockup with the grip on a few days ago and the 24-105mm f4 RF lens. First lockup in many weeks. I took off the grip, reconnected it, and everything has been fine since. I hope the next firmware update addresses this. I'm certain Canon is getting an earful about it. Much of the past couple of weeks I was using the 100-400mkII with no lockups. I upgraded to version 1.1.1 before my recent outings which seemed to help since I only had the one occurrence.
Oct 05, 2020 at 09:45 AM
p.4 #14R5 locking up!
FWIW, I had shot over 4000 images on my R6 without issue, then it locked up twice in one day fairly close together and then was fine for 2000+ more images. Simply turning the camera off and on resolved the issue. Running FW 1.1.1.
Oct 06, 2020 at 05:03 AM
p.4 #15R5 locking up!
Happened to me this past weekend using the newest firmware, and the 600 III + 1.4x III. I first restarted the camera, and it locked up a second time. I finally removed and reinserted the battery. No issues after. I thought it may be an issue related to writing to the card.
Oct 06, 2020 at 05:11 AM
p.4 #16R5 locking up!
jkochuni wrote:
Happened to me this past weekend using the newest firmware, and the 600 III + 1.4x III. I first restarted the camera, and it locked up a second time. I finally removed and reinserted the battery. No issues after. I thought it may be an issue related to writing to the card.
Had that happen the last couple of days several times with the same combo.
Had to pull the batteries from the grip on all occasions.
Canon has got some work to do...
Happened to me this past weekend using the newest firmware, and the 600 III + 1.4x III. I first restarted the camera, and it locked up a second time. I finally removed and reinserted the battery. No issues after. I thought it may be an issue related to writing to the card.
Had that happen the last couple of days several times with the same combo.
Had to pull the batteries from the grip on all occasions.
Canon has got some work to do...
Oct 06, 2020 at 05:32 AM
p.4 #18R5 locking up!
lighthound wrote:
Are any of you using crop mode when this happens?
My most recent time this past Saturday I was in FF. I can't recall what I was in when I had it happen with Pius' camera.
Are any of you using crop mode when this happens?
My most recent time this past Saturday I was in FF. I can't recall what I was in when I had it happen with Pius' camera.
Oct 06, 2020 at 08:55 AM
p.4 #19R5 locking up!
Not I.
lighthound wrote:
Are any of you using crop mode when this happens?
lighthound wrote:
Are any of you using crop mode when this happens?
Oct 07, 2020 at 04:51 AM
p.4 #20R5 locking up!
arbitrage wrote:
My most recent time this past Saturday I was in FF. I can't recall what I was in when I had it happen with Pius' camera.
---------------------------------------------
jkochuni wrote:
Not I.
Ok, there goes that theory, never mind & carry on.
lighthound wrote
Are any of you using crop mode when this happens?---------------------------------------------
jkochuni wrote:
Not I.
lighthound wrote
Are any of you using crop mode when this happens?Ok, there goes that theory, never mind & carry on.
Oct 07, 2020 at 06:25 AM