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	Username   Password FM Forum Rules Canon SLRs, primes, and zooms lenses reviews FM Forums | Canon-mount SLRs | Join Upload & Sell    Search Used end    Archive 2009 · Lens Calibration Questions

cameron12x Offline Upload & Sell: Off p.1 #1 · Lens Calibration Questions I have a couple of quick questions regarding sending lenses in for calibration. Due to all of the recent chatter about QA/QC, I'm wondering if I should try this for one of my Canon lenses. What is the procedure for doing so? How much does this typically cost, or can it be covered under Canon warranty? Also, I'm about to purchase my first Sigma lens. Do they have a similar services for returning lenses for calibration? Thanks! Oct 31, 2009 at 01:28 PM

Paul Gardner Offline Upload & Sell: Off p.1 #2 · Lens Calibration Questions CANON FACTORY SERVICE CENTER 1440 CHASE AVENUE Elk Grove Village, IL 60007 (630) 250-6500 Oct 31, 2009 at 08:36 PM

miccullen Offline Upload & Sell: Off p.1 #3 · Lens Calibration Questions Is an address supposed to help? Oct 31, 2009 at 09:38 PM

Larry Williams Offline Dedicated FM Upload & Sell: On p.1 #4 · Lens Calibration Questions cameron12x wrote: I have a couple of quick questions regarding sending lenses in for calibration. Due to all of the recent chatter about QA/QC, I'm wondering if I should try this for one of my Canon lenses. What is the procedure for doing so? How much does this typically cost, or can it be covered under Canon warranty? Also, I'm about to purchase my first Sigma lens. Do they have a similar services for returning lenses for calibration? Thanks! Hi Cameron, For calibrating a Canon lens, it's quite simple. Go to Canon's website and look thru it and find "repair and tracking" unde the support area. I sent in my 100-400mm L for recalibration and had it back in 7 days. The cost, well that's another issue. IT cost me $318. Larry Oct 31, 2009 at 09:48 PM

cameron12x Offline Upload & Sell: Off p.1 #5 · Lens Calibration Questions Larry Williams wrote: cameron12x wrote: I have a couple of quick questions regarding sending lenses in for calibration. Due to all of the recent chatter about QA/QC, I'm wondering if I should try this for one of my Canon lenses. What is the procedure for doing so? How much does this typically cost, or can it be covered under Canon warranty? Also, I'm about to purchase my first Sigma lens. Do they have a similar services for returning lenses for calibration? Thanks! Hi Cameron, For calibrating a Canon lens, it's quite simple. Go to Canon's website and look thru it and find "repair and tracking" unde the support area. I sent in my 100-400mm L for recalibration and had it back in 7 days. The cost, well that's another issue. IT cost me $318. Larry Was your lens under warranty? Oct 31, 2009 at 11:45 PM

RobertLynn Online Dedicated FM Upload & Sell: On p.1 #6 · Lens Calibration Questions I didn't know they had a service center in IL? I was aware of CA and NJ. Oct 31, 2009 at 11:55 PM

Paul Gardner Offline Upload & Sell: Off p.1 #7 · Lens Calibration Questions Just call Canon and give them the info on your lens. Give them the purchase date and they will tell you if it is in waranty and send you a prepaid shipping lable. The call is free so why futz with asking people who may not have the current info. Thats why the address and phone number for the people who edon't appreciate the direct help. Nov 01, 2009 at 06:00 AM

Larry Williams Offline Dedicated FM Upload & Sell: On p.1 #8 · Lens Calibration Questions Nope, my lens was not under warranty. Larry Nov 04, 2009 at 01:42 PM

mdbassman Offline Dedicated FM Upload & Sell: On p.1 #9 · Lens Calibration Questions RobertLynn wrote: I didn't know they had a service center in IL? I was aware of CA and NJ. Canon also has a SC in Virginia. But at that facility, the eqpt is "overnighted" to NJ. Why they do that who knows. Dan Nov 04, 2009 at 02:06 PM

JimboCin Offline Upload & Sell: Off p.1 #10 · Lens Calibration Questions miccullen wrote: Is an address supposed to help? Yes, I think this would be a BIG help to the OP. With this information he can call Canon service and get answers to his questions directly from them, rather than from others relayed third-hand. Jim Nov 04, 2009 at 10:34 PM

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