I have a couple of quick questions regarding sending lenses in for calibration. Due to all of the recent chatter about QA/QC, I'm wondering if I should try this for one of my Canon lenses.
What is the procedure for doing so? How much does this typically cost, or can it be covered under Canon warranty?
Also, I'm about to purchase my first Sigma lens. Do they have a similar services for returning lenses for calibration? Thanks!
cameron12x wrote:
I have a couple of quick questions regarding sending lenses in for calibration. Due to all of the recent chatter about QA/QC, I'm wondering if I should try this for one of my Canon lenses.
What is the procedure for doing so? How much does this typically cost, or can it be covered under Canon warranty?
Also, I'm about to purchase my first Sigma lens. Do they have a similar services for returning lenses for calibration? Thanks!
Hi Cameron,
For calibrating a Canon lens, it's quite simple. Go to Canon's website and look thru it and find "repair and tracking" unde the support area. I sent in my 100-400mm L for recalibration and had it back in 7 days. The cost, well that's another issue. IT cost me $318.
For calibrating a Canon lens, it's quite simple. Go to Canon's website and look thru it and find "repair and tracking" unde the support area. I sent in my 100-400mm L for recalibration and had it back in 7 days. The cost, well that's another issue. IT cost me $318.
Just call Canon and give them the info on your lens. Give them the purchase date and they will tell you if it is in waranty and send you a prepaid shipping lable. The call is free so why futz with asking people who may not have the current info. Thats why the address and phone number for the people who edon't appreciate the direct help.
Yes, I think this would be a BIG help to the OP. With this information he can call Canon service and get answers to his questions directly from them, rather than from others relayed third-hand.
