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Archive 2013 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II
  
 
Stoffer
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p.1 #1 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


Edit: The issue was not the lens, but a Tripod Mount Ring from Hell that makes a rattling noise.


Hi everybody, I need a bit of help here.

I just bought the wonderful EF 70-200mm f/2.8L IS MK II. The image quality is really wow!

I don't know whether this is a potential issue, but here goes: There is small sound - almost like a loose screw - coming from it when I rotate the lens 90 degree from normal to upright position - and verse versa. But I'm thinking that it could just be the IS-group that is setting itself in its cave? I think I heard about this before?

Anyway, the IS works really great, is it doesn't seem broken, and the sound is coming whether or not the lens is attached to the camera and with the IS no and off.

Could somebody just check with their IS-lens if they have the same "issue"? The IS is working near silent on my BTW, no weird sounds when I just use it.

Edited on Feb 07, 2013 at 06:56 PM · View previous versions



Jan 20, 2013 at 08:01 AM
rabbitmountain
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p.1 #2 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


Hi Nils,

My copy does make a very soft "clunk" sound that i would describe as dropping a small plastic cup into its holder from about 1cm height. It's very soft but it's there. I've wondered about it just like you but I never felt the need to put up a thread. I'm glad you did though

I'm curious what others have to say about it. I don't worry about it. This lens delivers. Every time.

Stay good,
Ralph.



Jan 20, 2013 at 10:25 AM
Rickuz
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p.1 #3 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


Mine makes a grinding sound some times when the IS kicks in.


Jan 20, 2013 at 10:28 AM
Stoffer
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p.1 #4 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


rabbitmountain wrote:
Hi Nils,

My copy does make a very soft "clunk" sound that i would describe as dropping a small plastic cup into its holder from about 1cm height. It's very soft but it's there. I've wondered about it just like you but I never felt the need to put up a thread. I'm glad you did though

I'm curious what others have to say about it. I don't worry about it. This lens delivers. Every time.

Stay good,
Ralph.


Hi Ralph.

I'm not sure whether it is the same sound but my is sounding like either metal or glas dropping onto metal. Hmmmm



Jan 20, 2013 at 01:42 PM
Gust
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p.1 #5 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


What body you use?

had the same noise when my first 1D X was on the 70-200 II
that body was after 1 month replaced by Canon. to much problems
now on my 2e body, no sound at all.



Jan 20, 2013 at 01:57 PM
rabbitmountain
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p.1 #6 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


Well I took the lens off the camera and rotated it in all directions. When shaking it gently, I hear this clunk sound. Maybe you should record the sound so we can listen to it


Jan 20, 2013 at 02:01 PM
Stoffer
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p.1 #7 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


Gust wrote:
What body you use?

had the same noise when my first 1D X was on the 70-200 II
that body was after 1 month replaced by Canon. to much problems
now on my 2e body, no sound at all.


Well, a 1D X too. But I get the sound with the lens de-attached.



Jan 20, 2013 at 02:02 PM
Gust
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p.1 #8 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


correct with the lens attached.
my college/friend had exact the same with his X

go to Canon with the combo



Jan 20, 2013 at 02:15 PM
 

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Stoffer
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p.1 #9 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


Gust wrote:
correct with the lens attached.
my college/friend had exact the same with his X

go to Canon with the combo


Thanks Gust...

I need the camera for the next weeks and is down with the flu now, so it will take a bit of time before I get that sorted.



Jan 21, 2013 at 10:33 AM
Ferrophot
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p.1 #10 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


I think it may be normal, my 100-400L feels as if there is something loose inside but works perfectly.


Jan 21, 2013 at 12:27 PM
mfreardon
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p.1 #11 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


Stoffer, I hear a very minor sound like you describe when I rotate or shake my lens (70-200 MK II). I agree with your assessment that it sounds like the IS group settling into place. I never noticed it until you described the noise and I listened very carefully.


Jan 21, 2013 at 04:03 PM
corndog
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p.1 #12 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


Sounds like one of these?

http://dl.dropbox.com/u/35535541/70-200mmISUSM2.mp3

http://www.youtube.com/watch?v=N-DHjNApsl8

Mine does it too, thinking about sending it in. Some folks say theirs is nearly silent 100% of the time.



Jan 22, 2013 at 06:55 AM
Gust
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p.1 #13 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


correct, that sound is exactly what i meant

that is not a normal sound



Jan 22, 2013 at 02:49 PM
Stoffer
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p.1 #14 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


corndog wrote:
Sounds like one of these?

http://dl.dropbox.com/u/35535541/70-200mmISUSM2.mp3

http://www.youtube.com/watch?v=N-DHjNApsl8

Mine does it too, thinking about sending it in. Some folks say theirs is nearly silent 100% of the time.


No, that is not the sound I'm experience. I just made this recording of it, sorry for the bad iPhone quality:

http://youtu.be/FQo8PWO1IXg

The IS works great without any weird sounds on mine.



Jan 22, 2013 at 03:38 PM
Stoffer
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p.1 #15 · Help: Weird sound from new EF 70-200mm f/2.8L IS MK II


Update!

It turns out that the rattling sound comes from the Tripod mount ring. What a piece of junk.

I'm just happy that nothing is wrong with the fine lens, but I should have thought of checking that pesky mount ring first.



Feb 07, 2013 at 03:44 PM





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