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Time to GIVE UP ON DxO PhotoLab

  
 
duncangr
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p.1 #1Time to GIVE UP ON DxO PhotoLab
Seems they have no intention of providing support for the A7R6 Compressed RAW or Compressed HQ - which appear to be the 12bit files.

Ah well it was fun while it lasted.
Sep 18, 2026 at 04:01 PM
RoamingScott
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p.1 #2Time to GIVE UP ON DxO PhotoLab
ANGRY ALL CAPS RAWR
Sep 18, 2026 at 04:19 PM
EB-1
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p.1 #3Time to GIVE UP ON DxO PhotoLab
duncangr wrote:
Seems they have no intention of providing support for the A7R6 Compressed RAW or Compressed HQ - which appear to be the 12bit files.

Ah well it was fun while it lasted.


Where is this coming from; is it just that nothing has been done yet?
I'd be more inclined to give up on Sony, but for now may have to shoot 15FPS lossless.

EBH
Sep 18, 2026 at 05:32 PM
Ltgk20
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p.1 #4Time to GIVE UP ON DxO PhotoLab
Capture One also doesn't support them yet, despite typically having solid Sony support. The conspiracy theorist in me wonders if Adobe paid Sony for months of exclusivity.
Sep 18, 2026 at 06:13 PM
EB-1
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p.1 #5Time to GIVE UP ON DxO PhotoLab
I already have ~19K lossly RAW from July that are awaiting processing.
Fortunately I have about 11 weeks for DXO to get it together.

EBH
Sep 18, 2026 at 06:25 PM
duncangr
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p.1 #6Time to GIVE UP ON DxO PhotoLab
EB-1 wrote:
duncangr wroteSeems they have no intention of providing support for the A7R6 Compressed RAW or Compressed HQ - which appear to be the 12bit files.

Ah well it was fun while it lasted.
Where is this coming from; is it just that nothing has been done yet?
I'd be more inclined to give up on Sony, but for now may have to shoot 15FPS lossless.

EBH


So initially I raised a bug with them because PL10 will load the files but does not render them properly - this is different to the usual behaviour where it shows a message saying the format is unsupported.

Their initial response was that it works fine with the Compressed RAW files they have so I send samples for them to test and they confirmed it does not work properly with them.

They also acknowledged they are having trouble with processing the HDR and NR image sets - presumably also taken with continuous shooting modes.

I then found that if you shoot Single Shot Compressed RAW PL10 can process them just fine and it will also process Compressed HQ files just fine

So their whole spiel about the Compressed RAW and Compressed HQ not being real RAW which is why their fancy denoise algorithm can't work on them is utter nonsense - they are happily processing Compressed RAW from my A1ii and A9iii and A7R6 files taken in Single Shot mode and from what I can tell any of the Compressed HQ files - including those shot in continuous shooting mode.

So it seems that it is just the 12bit files they are unable to process correctly but they seem to have backed away from acknowledging it is a bug which they are aiming to fix - it's not even clear if the are capable of fixing it.


And as for 15fps, that's not an issue - there is no problem shooting at 30fps with lossless compressed RAW or compressed HQ.

The workaround is to use Adobe RAW converter to convert to dng files

If, as DxO claim these compressed RAW files aren't proper RAW files then why is it they are able to process the Compress HQ files and Compressed RAW files taken with Single Shot.

Last time I looked there weren't any viable alternatives to Sony but at least two or three alternatives to DxO.
Sep 18, 2026 at 08:39 PM
duncangr
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p.1 #7Time to GIVE UP ON DxO PhotoLab
Ltgk20 wrote:
Capture One also doesn't support them yet, despite typically having solid Sony support. The conspiracy theorist in me wonders if Adobe paid Sony for months of exclusivity.


My understanding, and I hope I am wrong here, is that Sony, Canon and Nikon do not publish their RAW file specifications so the only way these software companies can do it is by reverse engineering the file specifications.

One way to fix that is for their current user base to threaten to all switch to Fuji or OM Systems.
Sep 18, 2026 at 08:43 PM
EB-1
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p.1 #8Time to GIVE UP ON DxO PhotoLab
duncangr wrote:
EB-1 wrote
duncangr wroteSeems they have no intention of providing support for the A7R6 Compressed RAW or Compressed HQ - which appear to be the 12bit files.

Ah well it was fun while it lasted.
Where is this coming from; is it just that nothing has been done yet?
I'd be more inclined to give up on Sony, but for now may have to shoot 15FPS lossless.

EBH
So initially I raised a bug with them because PL10 will load the files but does not render them properly - this is different to the usual behaviour where it shows a message saying the format is unsupported.

Their initial response was that it works fine with the Compressed RAW files they have so I send samples for them to test and they confirmed it does not work properly with them.

They also acknowledged they are having trouble with processing the HDR and NR image sets - presumably also taken with continuous shooting modes.

I then found that if you shoot Single Shot
...Show more →

Thanks. I also question why 12-bit files cannot be processed, but Sony will probably be using that lossy format for future cameras as well, so cannot just ignore it. Adobe is definitely not viable for me as a mainstream ARW converter.

From the manual it looks like ES speeds are 10/15/20/30. I expect that 15FPS will yield about 4 seconds if the burst of 60 frames is correct. I have to do some testing, but the throughput needs to be reasonable.

EBH
Sep 18, 2026 at 09:03 PM
aCuria
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p.1 #9Time to GIVE UP ON DxO PhotoLab
EB-1 wrote:
duncangr wrote
EB-1 wrote
duncangr wroteSeems they have no intention of providing support for the A7R6 Compressed RAW or Compressed HQ - which appear to be the 12bit files.

Ah well it was fun while it lasted.
Where is this coming from; is it just that nothing has been done yet?
I'd be more inclined to give up on Sony, but for now may have to shoot 15FPS lossless.

EBH
So initially I raised a bug with them because PL10 will load the files but does not render them properly - this is different to the usual behaviour where it shows a message saying the format is unsupported.

Their initial response was that it works fine with the Compressed RAW files they have so I send samples for them to test and they confirmed it does not work properly with them.

They also acknowledged they are having trouble with processing the HDR and NR image sets - presumably also taken with continuous shooting modes.

I then found that if you shoot Single Shot Compressed RAW PL10 can process them just fine and it will also process Compressed HQ files just fine

So their whole spiel about the Compressed RAW and Compressed HQ not being real RAW which is why their fancy denoise algorithm can't work on them is utter nonsense - they are happily processing Compressed RAW from my A1ii and A9iii and A7R6 files taken in Single Shot mode and from what I can tell any of the Compressed HQ files - including those shot in continuous shooting mode.

So it seems that it is just the 12bit files they are unable to process correctly but they seem to have backed away from acknowledging it is a bug which they are aiming to fix - it's not even clear if the are capable of fixing it.

And as for 15fps, that's not an issue - there is no problem shooting at 30fps with lossless compressed RAW or compressed HQ.

The workaround is to use Adobe RAW converter to convert to dng files

If, as DxO claim these compressed RAW files aren't proper RAW files then why is it they are able to process the Compress HQ files and Compressed RAW files taken with Single Shot.

Last time I looked there weren't any viable alternatives to Sony but at least two or three alternatives to DxO.
Thanks. I also question why 12-bit files cannot be processed, but Sony will probably be using that lossy format for future cameras as well, so cannot just ignore it. Adobe is definitely not viable for me as a mainstream ARW converter.

From the manual it looks like ES speeds are 10/15/20/30. I expect that 15FPS will yield about 4 seconds if the burst of 60 frames is correct. I have to do some testing, but the throughput needs to be reasonable.

EBH


If DxO cant be assed to update their software, then just use lightroom?
Sep 18, 2026 at 10:26 PM
Pixel Perfect
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p.1 #10Time to GIVE UP ON DxO PhotoLab
duncangr wrote:
Seems they have no intention of providing support for the A7R6 Compressed RAW or Compressed HQ - which appear to be the 12bit files.

Ah well it was fun while it lasted.


Took Adobe and others a long time to support RAW HE(*) on Z9. Nothing special about the A7RVI.
Sep 18, 2026 at 10:54 PM
 


Search in Used Dept. 

EB-1
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p.1 #11Time to GIVE UP ON DxO PhotoLab
aCuria wrote:
If DxO cant be assed to update their software, then just use lightroom?


I refuse to use LR due to the db and I don't care much for the ACR and NR even in PS.

Worst case I use the lossless ARW at a slower rate and reduce the usage of Sony and increase Canon.
The situation is still better than the a7RV, but I probably should not have pre-ordered the VI.

It's not like a first marriage that didn't work out or a money pit of a house on the renovation. It's only a $5K camera setup.

EBH
Sep 18, 2026 at 10:58 PM
duncangr
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p.1 #12Time to GIVE UP ON DxO PhotoLab
Latest macOS seems to support all the A7R6 formats.
Sep 19, 2026 at 05:11 AM
j4nu
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p.1 #13Time to GIVE UP ON DxO PhotoLab
You probably just got a response from an intern acting as 1st tier support...
Sep 19, 2026 at 07:06 AM
EB-1
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p.1 #14Time to GIVE UP ON DxO PhotoLab
duncangr wrote:
Latest macOS seems to support all the A7R6 formats.


Does that mean the lossy a7rVI support in DXO for MacoS is better than for Windows?

EBH
Sep 19, 2026 at 07:16 AM
snapsy
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p.1 #15Time to GIVE UP ON DxO PhotoLab
duncangr wrote:
EB-1 wrote
duncangr wroteSeems they have no intention of providing support for the A7R6 Compressed RAW or Compressed HQ - which appear to be the 12bit files.

Ah well it was fun while it lasted.
Where is this coming from; is it just that nothing has been done yet?
I'd be more inclined to give up on Sony, but for now may have to shoot 15FPS lossless.

EBH
So initially I raised a bug with them because PL10 will load the files but does not render them properly - this is different to the usual behaviour where it shows a message saying the format is unsupported.

Their initial response was that it works fine with the Compressed RAW files they have so I send samples for them to test and they confirmed it does not work properly with them.

They also acknowledged they are having trouble with processing the HDR and NR image sets - presumably also taken with continuous shooting modes.

I then found that if you shoot Single Shot
...Show more →

I'm guessing it's just a bug when they introduced their A7rVI support that came about this way: the engineers were given raw samples from the camera model for each of the raw file types. Those samples were likely taken in single shot mode. The only A7rVI raw file type that does both 14 and 12 bit is the lossy compressed (12-bit for continuous shooting mode) - since the sample they got was for 14-bit, the engineers perhaps assumed all lossy compressed from the A7rVI are 14-bit and didn't expect to see 12-bit files and wrote their code accordingly.
Sep 19, 2026 at 07:32 AM
BigBabyMoses06
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p.1 #16Time to GIVE UP ON DxO PhotoLab
9 months in and still no camera matching profile in LR for the A7V. I didn't realize it takes so damn long, that pretty crazy. Are we to really expect camera profiles one year after release? Who should I be mad at? Sony, right? Does it take the same time for Canon and Nikon?
Sep 19, 2026 at 01:41 PM
biggles2002
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p.1 #17Time to GIVE UP ON DxO PhotoLab
I have also raised a support ticket about compressed Raw 12-bit
Sep 20, 2026 at 08:13 AM
Knut.
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p.1 #18Time to GIVE UP ON DxO PhotoLab
Hasn‘t Sony lossy compressed raw been an issue before?

Unfortunately Sony keep gravitating back to this kind of file compression when speed is paramount. Makes it really hard for any provider of raw development software. Sort of a business decision how niche a camera may be and still get a full raw developer for every type of compression Sony invents for such a camera.

In the honour of DXO it must be pointed out that standard raw processing (colour, tint, contrast, shading etc.) is no problem for processing with DXO. It is just that their deep prime algorithms NEED part of the information that Sony has thrown away with their lossy compression and DXO is not willing to call a denoising process that is not full and up to their standards „deep prime“. (Other, weaker denoising algorithms of DXO do work, as they do on any jpg).

It is really up to the decision of a photographer to shoot in uncompressed or lossless compressed formats if they want the full power of deep prime or, if it is not neccessary and high frame rates are paramount, go for a lossy compressed raw and take it‘s limits.
Sep 20, 2026 at 09:29 AM
EB-1
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p.1 #19Time to GIVE UP ON DxO PhotoLab
Unfortunately DXO don't clearly state that they will never support it in the future. There are plenty of basic ARW converters that could be used.
What will happen with the A1 III and future cameras? It makes me reluctant to order the 600/6.3 for example or any Sony stuff right now.

EBH
Sep 20, 2026 at 10:20 AM
j4nu
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p.1 #20Time to GIVE UP ON DxO PhotoLab
Knut. wrote:
Hasn‘t Sony lossy compressed raw been an issue before?

Unfortunately Sony keep gravitating back to this kind of file compression when speed is paramount. Makes it really hard for any provider of raw development software. Sort of a business decision how niche a camera may be and still get a full raw developer for every type of compression Sony invents for such a camera.

In the honour of DXO it must be pointed out that standard raw processing (colour, tint, contrast, shading etc.) is no problem for processing with DXO. It is just that their deep prime algorithms NEED part of
...Show more →

Doesn't DXO Prime support compressed RAW on older Sony cameras?

I really think this one response from some unknown support hire is spinning out of control here...
Sep 20, 2026 at 10:43 AM


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