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Archive 2020 · Anybody out there have a Memento digital picture frame? Does it still work?

  
 
mrtuvo
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p.3 #1 · Anybody out there have a Memento digital picture frame? Does it still work?


I uninstalled and re-installed the original software file named "smartframepc-1521470987946.exe" from circa 2018 and now "Add from device" works fine again on Windows11.

Keep your smart frame software somewhere safe friends!!!



Jun 23, 2023 at 05:23 PM
Jake_SF
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p.3 #2 · Anybody out there have a Memento digital picture frame? Does it still work?


I've revived this old thread to say that my 35" Memento Smart Frame still works (fingers crossed). I upgraded the firmware to 6.02 a few years ago and can still use the Memento Smart Frame software (on Windows 10 PC) to upload my photos, etc. I miss being able to upload photos directly from my iPhone or iPad.

I've created a folder on Dropbox for the firmware update (for 35" frames) as well as the Windows .EXE installation file here:
https://www.dropbox.com/sh/uj5yupvt8na31xu/AADQSs9zaSMicKGMwmdQC-x2a?dl=0

And here is the original location of the firmware update process information:
https://drive.google.com/file/d/188O6Ahh2hpMBx9X2jz4_bkO_o7LyzaAW/view

Also, if anyone learns of a hack to be able to upload via iOS devices, please let me know!

--Jake_SF







Jul 15, 2023 at 07:24 AM
SaulLandry
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p.3 #3 · Anybody out there have a Memento digital picture frame? Does it still work?


Hey Jake! Thanks a bunch for sharing your experience with the Memento digital picture frame. Kudos to you for keeping it alive! 📱💔 Your Dropbox and Google Drive links are super helpful for those looking to keep their frames in action.BTW, if you're into customizing your memories, I stumbled upon this cool custom picture frames shop at https://www.frameshop.com.au/custom-picture-frames you might find interesting. Keep on sharing the Memento love, and fingers crossed for any iOS device hack updates! 🤞📸

Edited on Aug 22, 2023 at 07:22 AM · View previous versions



Aug 21, 2023 at 04:03 AM
isamuels
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p.3 #4 · Anybody out there have a Memento digital picture frame? Does it still work?


Does anyone have the MacOS desktop application software? I don't want to set up a windows machine to access my Memento Smart Frame.


Aug 21, 2023 at 11:28 AM
mrtuvo
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p.3 #5 · Anybody out there have a Memento digital picture frame? Does it still work?


Crap, now my memento frame is no longer powering up.
The power supply brick that plugs into the wall socket has a little green light that is blinking.
Does anyone know if this means the power supply is bad?
Does your original power plug also have a green light that blinks under normal working condition?
Going to order this power supply to see if it fixes the problem:
ALITOVE 24V 3A 72W AC to DC Adapter Power Supply Converter AC 100V ~ 240V to DC 24V 3amp Transformer with 5.5x2.1mm DC Output Jack for 5050 3528 LED Strip Module Light



Aug 21, 2023 at 09:19 PM
EB-1
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p.3 #6 · Anybody out there have a Memento digital picture frame? Does it still work?


Did you put a DVM on it and it did not read 24V?

EBH



Aug 21, 2023 at 10:21 PM
mrtuvo
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p.3 #7 · Anybody out there have a Memento digital picture frame? Does it still work?


Good idea, EB-1! The voltmeter read 3.5V when it should be 24, so definitely a bad power supply. Keeping fingers crossed that I can get a few more years out of the frame with the new power supply. Will make sure it's on a surge protector as well. Thanks!


Aug 22, 2023 at 09:18 AM
jsotto
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p.3 #8 · Anybody out there have a Memento digital picture frame? Does it still work?


Hi! Here's the Memento Smart Frame Mac App v6. I don't have the installer anymore, but I'm pretty sure this will work if you unzip and run the application.

I have a 2020 MacBook Air with the M1 chip. I used the same exact app on my old Intel MacBook Air, so hopefully it just works.

--------

As an aside, I just picked up a 25" model that is running v5.03. I was able to go through the initial setup process via the Mac app, but the background update process is failing (of course). I saw earlier links to a 25" frame update thread, but that discussion board is gone.

Does anyone have the 25" frame update for v6.02? Much appreciated!



Aug 24, 2023 at 10:31 AM
jsotto
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p.3 #9 · Anybody out there have a Memento digital picture frame? Does it still work?


Answering my own post about the 25" firmware: I found it in this dpreview.com discussion thread.

Here's a link to the update file: Memento_25.zip

I can confirm that I successfully updated my 25" frame from v5.03 to v6.02 using this file and following the 35" frame update instructions. Note that there's nothing special about the "update.txt" file, it is just an empty text file that you create in the root directory of your USB flash drive.



Aug 29, 2023 at 10:15 AM
DASmith
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p.3 #10 · Anybody out there have a Memento digital picture frame? Does it still work?


Hello,

I just tried to reboot my 25 frame and it seems not to see the USB drive. is there a trick to having the unit see the drive. I thought I followed the instructions.



Apr 01, 2024 at 10:51 PM
j_photo
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p.3 #11 · Anybody out there have a Memento digital picture frame? Does it still work?


@Jake_SF I downloaded the zip file to update the memento smartframe 35" firmware for windows so that I can connect to the frame to set it up after a power outage. It is does not seem to work. I noticed that there is no "update.txt" file as described in the instructions; is that what is needed? Thanks.


Dec 22, 2024 at 10:01 PM
waspking2
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p.3 #12 · Anybody out there have a Memento digital picture frame? Does it still work?


I revived 3 frames (25") yesterday. It turns out that I needed to use an usb of 2 GB. Previously I tried 4 and 8 and neither worked for the firmware update. Once I used the small sized USB, it got updated in like 30 seconds to 6.


Apr 15, 2025 at 10:03 AM
waspking2
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p.3 #13 · Anybody out there have a Memento digital picture frame? Does it still work?


j_photo wrote:
@Jake_SF@ I downloaded the zip file to update the memento smartframe 35" firmware for windows so that I can connect to the frame to set it up after a power outage. It is does not seem to work. I noticed that there is no "update.txt" file as described in the instructions; is that what is needed? Thanks.


yes, just create an empty file with that name. I used my own server to create it and then downloaded to the USB (I did not try copying works or not). use a small usb (2 gb), formatted to fat32




Apr 15, 2025 at 10:06 AM
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