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Archive 2017 · 1DX II Sensor issues

  
 
Mike Veltri
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p.18 #1 · 1DX II Sensor issues


Hard to believe this thread is still going. Mostly between two people it seems.
I had no problem cleaning the sensor on my 1Dx Mark II with eclipse cleaning fluid and I had to buy the Orange Visible Dust swabs. I used 4 swabs on my original cleaning and the sensor at f/22 shows no spots or circles.

My regular maintenance is to blow the sensor off with my Rocket blower, then I use the Sensor gel stick and examine images of a white screen after the cleaning. Wet cleaning is a last resort of stubborn dust or if I was to detect lubricant might be the culprit.

The original images I saw posted here, look to show smears from a bad fluid cleaning. And this is were the scratches on the sensor most likely occurred. You can only swab once with a swab imo.

My 1Dx was a disaster out of the box, but rather than take it in I cleaned it myself with Eclipse optic cleaning solution and Sensor Swabs as I have done since my purchase of a 30D long ago. The addition of the gel stick was around the end of my 1D IV and I have used it faithfully ever since purchasing it with my 1Dx and now the 1Dx II.

I'm pretty sure that a lot of people if they were to shoot at f/22 and higher and do hdr they would find out that they had some issues with dust and possibly lubricant. This is not just a Canon issue as Nikon has had oil, lubricant issues as well. Dust from lens caps when changing lenses and dust in the air, has always been an issue no matter the brand.

My 1Dx shutter died a premature life at the age of 280k clicks.
Maybe the lubricant was all used up... ahahaha





Nov 23, 2017 at 07:32 AM
Greg Schneider
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p.18 #2 · 1DX II Sensor issues


Canon Canada did a rather good job cleaning mine. There are still a handful of spots total, but nothing like the dozens and dozens in the upper left as before.

Pre-clean: https://www.gschneiderphoto.com/pics/1dx2-sensor/pre-clean/
Post: https://www.gschneiderphoto.com/pics/1dx2-sensor/post-clean/



Nov 23, 2017 at 02:09 PM
Chimping
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p.18 #3 · 1DX II Sensor issues


Greg Schneider wrote:
Canon Canada did a rather good job cleaning mine. There are still a handful of spots total, but nothing like the dozens and dozens in the upper left as before.

Pre-clean: https://www.gschneiderphoto.com/pics/1dx2-sensor/pre-clean/
Post: https://www.gschneiderphoto.com/pics/1dx2-sensor/post-clean/


Thank you for posting those. Canon Canada CPS did an excellent job on my camera too when I sent it in during the summer.

My worry is that they won't always be able to, however. As stated numerous times in this thread, the cleaning of these sensors has been hit and miss, and Canon has indeed replaced sensor assemblies. What happens if something goes wrong and these cameras are out of warranty?

Why also must we continually deal with dirty sensors? To me this shouldn't be an issue. Sensor dust is a fact of life, and having to clean a sensor at some point is also part of the game; having to clean hundreds and hundreds of oil spots isn't normal and adds further risk to the situation.



Nov 24, 2017 at 12:30 AM
Chimping
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p.18 #4 · 1DX II Sensor issues


Mike Veltri wrote:
Hard to believe this thread is still going. Mostly between two people it seems.
I had no problem cleaning the sensor on my 1Dx Mark II with eclipse cleaning fluid and I had to buy the Orange Visible Dust swabs. I used 4 swabs on my original cleaning and the sensor at f/22 shows no spots or circles.

My regular maintenance is to blow the sensor off with my Rocket blower, then I use the Sensor gel stick and examine images of a white screen after the cleaning. Wet cleaning is a last resort of stubborn dust or if I was
...Show more

It is not at all hard to believe this thread is still ongoing. People are still sending me files, and people are still interested in this topic. Furthermore, while I and therealthing may be posting the most, people are still obviously reading this thread, and like I said, people are still sending me RAWs.

At this point the purpose of this thread is to get more people to send me their files, to alert current owners of the camera to potential issues, and to warn potential buyers of the 1DX Mark II of the issues.

You have obviously not read the entirety of the thread. Cleaning these sensors can be quite a feat, and sometimes impossible. Regular maintenance has nothing to do with what's going on here.

The sensor lines you refer to are not scratches but within the sensor stack. This was acknowledged by Canon on my original 1DX Mark II when they replaced its sensor. The lines appear on many cameras and have absolutely nothing to do with cleaning.

IT'S HARD TO BELIEVE PEOPLE STILL FEEL THE NEED TO COMMENT WHEN THEY DON'T READ THE THREAD AND FIND OUT WHAT'S GOING ON.

Edited on Nov 24, 2017 at 01:13 AM · View previous versions



Nov 24, 2017 at 12:42 AM
Chimping
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p.18 #5 · 1DX II Sensor issues


ggreene wrote:
I put over 700K shots on my 1DX and for most of the time it had junk on the sensor and when I sold it the IQ was just as good as when I bought it. Same with all my other 1D's. The idea that dust/oil sitting on the sensor over time is going to damage it just doesn't hold up to my experience. They are made to be cleaned and maintained.

My 7D2 is long gone as I had a ton of AF issues with it. I got tired of trying to diagnose what was wrong and Canon had
...Show more


I agree with everything except your point about "they need to be cleaned and maintained". Yes, some maintenance is required, but not to this degree.

I'm giving Canon until sometime in the new year. If something hasn't happened I'll be dropping the camera and won't be purchasing another 1D again. There's tons of competition right now, and while I like a lot of what Canon offers, I'm not opposed to shopping around a bit.

We'll see what happens.



Nov 24, 2017 at 12:46 AM
Chimping
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p.18 #6 · 1DX II Sensor issues


Herb wrote:
That is what I used on my 1DxII. No big deal cleaning.


Arthur Morris had a devil of a time cleaning his, as have many people I've spoken with. While you don't think cleaning is a big deal, you also think the shots you posted didn't look bad in terms of sensor debris. In my opinion, this camera is more of a challenge to clean, and it needs more maintenance than most other models.

If you're happy, though, all the power to you man!



Nov 24, 2017 at 12:48 AM
ggreene
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p.18 #7 · 1DX II Sensor issues


Seriously, Visible Dust has pre cut swabs for FF sensors and cleaning fluid for both dust and oil. You apply a few drops on the swab and swipe once or twice (I use the reverse side). Takes maybe 3 or 4 times to clean a fairly dirty sensor (I only clean once or twice a year). For more frequent cleaning only one or two would probably be needed. When I cleaned mine it took maybe 15 mins with time to grab a quick shot to see the results between swabs.

I can see someone complaining about the cost but it's really not that difficult a process.



Nov 24, 2017 at 06:46 PM
Ferrophot
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p.18 #8 · 1DX II Sensor issues


As a result of this thread I looked at my 6D at f22 and found half a dozen spots at the top left corner. As I shot 99.9% around f8-f9 it is not a worry so I will just keep an eye on them. I wonder if there is a mechanical part in all Canon DSLRs around this area that throws lubricant? Maybe the 1D series gets a little more lube here in the hope the shutter lasts a bit longer?


Nov 24, 2017 at 07:01 PM
Mike Veltri
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p.18 #9 · 1DX II Sensor issues


Oil and dust issues are not just a Canon issue.
Chimping you replied to a thread in March 2017 about your issues.
Seems like you have had a 1Dx replaced, and a 1Dx II replaced but you still stay with Canon and if I read correctly you purchased two Mark II's knowing they may have issues.

Fast forward 8 months and now your trying to see if others have the problem with the senor stack. I don't seem to see others with the exact same streaking problem related to the senor stack. If I had the streaking issue, it would only be a problem if I saw the streaks in my imagery at all apertures. This is not to say you did not have a real problem, which Canon seemed to resolve by replacing your uint.

I do see oil and dust in many images posted. But dust and oil are not new, and not a Canon only issue as you two make it out to be. Some of the images and the last post by Ferrophot show that most people are only looking at their sensor now. Then again some people never get their car washed as well.

Some people here have no problem cleaning their own sensors, something you learn that you need to do or have someone else do for you on a regular basis unless you want to remove the spots in post.

If I shoot a sunrise, I damn well check my sensor the night before and normally blow it off then use a gel pen on it to make sure I have it as clean as possible without a wet cleaning. Wet cleaning I rarely do unless its welded dust or oil. If its oil, then I prepare by having enough swabs on hand to do the task. One swab is usually not sufficient if its oil.

I have been cleaning since I bought my first 30D, then 40D, Mark III, Mark IV, 1Dx and now the 1Dx II. Changing converters in the field while shooting birds always has risks of debris entering the camera. And you soon find its worth knowing how to clean your sensor yourself which is not cheap doing it by yourself or spending $50 to have it done for you.

A few oil & dust images from around the net showing this is not a new problem, and not a Canon specific problem.

Wow, for a minute I thought I was looking at images from the 1Dx series with this first reference phew... luckily I was mistaken.
http://www.jamespictures.co.uk/2012/nikon-d7000-oil-on-sensor-problem/

And a good one from the old days when digital was a new thing.
http://www.bythom.com/cleaning.htm

D600 oil issues
https://petapixel.com/2012/10/22/the-nikon-d600-has-sensor-dust-issues/

Pentax cleaning
https://www.dpreview.com/forums/thread/2867553

Fuji oil sensor cleaning
https://www.fujix-forum.com/threads/xt-2-oil-dust-behind-sensor-glass.74026/

Anyways, not trying to pick a fight, but we are not alone on this issue.
Hopefully you find that perfect camera for high speed shooting that you can change lenses in the field with, that does not gather dust or debris and has no lubricant problems.

I for one really like the 1Dx Mark II as I shoot birds and need the fast frame rate, but I also shoot in the studio with strobes and have never let dust become an issue for me.
If I could not clean the oil off my sensor after multiple wet cleanings, I would have no choice but to send it into Canon Canada for a look. If Canon could not resolve my issues, I would then look at other bodies or another brand possibly.

Hope you find a solution to your problem, but rather than reading every post here on your thread, I would rather be out shooting with my gear.

Have a great day and good luck getting your issues resolved.






Nov 25, 2017 at 08:14 AM
Gust
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p.18 #10 · 1DX II Sensor issues


Yes Mike your' right. don't mind to clean my sensors. Even if its every week. What the real problem is that the sensors are so sensitive, that you can easely destroy them. That was a lesson I learned a year ago what cost me euro 1800,-. [Visible Dust Swabs + clean fluid] So, now today CPS Europe say's: don't ever touch the sensor! Only clean it by CPS and even not every CPS cleans it by itself, they send it in to special technical centre.

So who is right here? I think your' very brave to clean by yourself at this moment.



Nov 25, 2017 at 12:52 PM
therealthings
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p.18 #11 · 1DX II Sensor issues


I have had 10 1Dx Mark II bodies in my hands now this year. All but one loaner had the brush stroke issue. Still have that loaner and am going to try to have it swapped with my current copy. I have done tests with all of them. Thorough tests with the last 4 i had.

The brush stroke lines become visible at ~f13 and using the dehaze filter mildly. At f16 and above they are visible in clear blue skies and a very good eye with mimal pp.

The debris comes from inside the camera, it is not external. It accumulates very quickly. Where you can expect a few to a dozen specks on a new sensor, you can expect over a 100 @ 3000 shots. These won't bother you from f1.2 to f5.6 but they become visible at f8. At f16 you can clearly say they can ruin a shot. I also have to mention that there are 2 types of debris. Small particles that look like black dots and large oil blobs. Those oil blobs, that i had with 2 of those 10 bodies, are large white circles that dry up as a black dot with a halo. These are clearly visible at all apertures and definitely ruin any shot.

I hope this clarifies.
I also spoke with a couple of Nikon D5 owners and they confirmed me that they do not have these issues. Not even close to this. I am also aware that Nikon D600 owners had similar issues with oil. Mind you that Nikon did a recall eventually.

P.s. I am not looking for anyone here to confirm i have a problem, i know i have. And i just want to inform other owners that they might experience similar issues i had. Then this thread can be of great help.

Meanwhile there is some movement about this matter within Canon. Will post more when i know more.



Nov 25, 2017 at 02:02 PM
scalesusa
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p.18 #12 · 1DX II Sensor issues


ivanku wrote:
Thanks for replying everyone. It seems kinda random for which bodies are negatively affected and which aren't ? I appreciate the responses. This does feel like playing a bit of Russian roulette with the camera, but it's useful to have everyone's experiences compiled in one place. Please keep em coming.



Isn't that true of everything? Defective products happen, and even if it gets a few oil spots early in its life, its easy to clean. Its not as though its broken. The odds of it happening are not great, but its true that some people seem to always have the bad luck.



Nov 26, 2017 at 12:23 PM
Chimping
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p.18 #13 · 1DX II Sensor issues


Mike Veltri wrote:
Oil and dust issues are not just a Canon issue.
Chimping you replied to a thread in March 2017 about your issues.
Seems like you have had a 1Dx replaced, and a 1Dx II replaced but you still stay with Canon and if I read correctly you purchased two Mark II's knowing they may have issues.

Fast forward 8 months and now your trying to see if others have the problem with the senor stack. I don't seem to see others with the exact same streaking problem related to the senor stack. If I had the streaking issue, it would only be
...Show more


You have not read correctly, only cherry picked the parts that you think work in your favour. I have one 1DX and one 1DX Mark II. I no longer have my original 1DX; it was replaced for an unrelated matter. My original 1DX Mark II's sensor was replaced for sensor lines; following that, the camera's new sensor eventually became covered in oil splatter, and I took the camera to Vistek for a cleaning. The Vistek employee could not adequately clean the sensor because of the sheer amount of oil and scratched the sensor trying. Canon, for whatever reason, offered to replace the camera for the cost of a new sensor. Here I am today with two 1D cameras: one 1DX and one 1DX Mark II.

I bring up the sensor stack issue every time I see a thread about the 1DX Mark II. Why? Because many of these cameras suffer from it. Whether it affects your shooting personally, Mike, I do not care. I know for myself, and many others, that when spending thousands on equipment I want it to work properly. Like I said previously in this thread, if you purchased a brand new car with spider cracks in the paint and it doesn't affect your driving of that car, would you still want the paint fixed? I think any reasonable person would.

These sensor lines can show as early as f/8-f/10. That's not an uncommon aperture range, at all! You say you haven't seen others with the same sensor streak issue? Talk to therealthing here. He just sent me another file from ANOTHER 1DX Mark II with the sensor lines. These cameras are rife with the problem. Unfortunately, similar to the oil splatter problem, most people with these cameras do not notice the issue immediately. That is why I always bring it up in 1DX Mark II threads. My current 1DX Mark II has one little diagonal line and I can live with it; other people might want a perfect sensor, which they are entitled. Again, why pay thousands for equipment with defects?

I'm glad you see the HUNDREDS of oil and dust spots in the images posted. While oil and dust on digital sensors is not a new phenomena, it is not normal for this sheer quantity to be on a sensor. No other Canon I have ever owned or used has ever exhibited it to this same degree. Again, I ask: do you not think that hundreds of oil spots in the upper left-hand corner of the frame is indicative of something?

Some people may only be looking at their sensors now, as you claim, but others have been keeping a close eye on theirs. Go read Arthur Morris' blog (one of the original Canon Explorers of Light) and see what he has to say about it. Go back in this thread and look at therealthing's gifs that he created showing how the splatter returned after only a few hundred shots.


With regard to why people might only be noticing their dirty sensors now, and not earlier, is perhaps explained by them never having to worry prior to owning the 1DX Mark II. I have owned a Canon 5D3 since early 2013, and I have NEVER cleaned its sensor. It has a total of 8 spots showing that I can easily clone out. When speaking with Arthur Morris he told me his three 5D Mark IVs have only minimal spots. My 5DsR was used extensively all over Europe this summer and it developed a total of 3 spots, total, with 100% dehaze at f/20. People all over the net have commented how clean their 5Ds' sensors stay. I also borrowed a 7D Mark II to shoot an airshow not long ago and fired thousands of frames that day, and the sensor was still spotless.

So, my point is that if people are coming from these other Canon cameras they might not have realized that they have to continuously check their sensors for spots. I was shocked the first time I saw the oil splatter, never having experienced it before.



You are right; some people have no problem cleaning their sensors. Good for them; they must have balls, as far as I am concerned. What if something goes wrong during the cleaning? It's not impossible, and it happened to me with Vistek. If you clean your own sensor and run a muck, there can be a massively expensive repair. I have enough expenses and worries in my life to not want a surprise repair bill. Sending the camera into Canon is the only sure way of protecting oneself from liability. To each their own; some people don't wear seat belts in cars either.



As far as those links go that you posted: --

The first link, regarding a Nikon D7000...I would not put up with that either. I would be interested to see if their newest model still performs that way?

I am glad you posted an article about the Nikon D600. Why? Because it was RECALLED FOR OIL SPLATTER. There are tons and tons of information about this camera and the class action lawsuits that followed all over the net. In fact, I sent one of these articles to Canon just the other day. Some of the oil splatter I have seen from the Nikon D600 makes it look like a walk in the park compared to the 1DX Mark II.

You literally posted a link about a Fuji camera with three sensor spots circled in red. I am not sure how that relates to the hundreds and hundreds we are seeing on the 1DX Mark II sensors.

The Pentax thread no longer has images to showcase the problem experienced by the OP. Furthermore, the thread breaks down into a discussion of Pentax cleaning swabs; overall, a complete unrelated topic to what we are discussing here.



Look, I am not trying to pick a fight either. However, I will not stand for misinformation or a lack of comprehension on these issues. I have dealt with people like you before coming into threads like this and holding forth as if they are an expert, despite not having read the previous posts thoroughly. While I appreciate people commenting and contributing to this thread, your post descended into giving instructions as to why people should learn to clean their own sensors and how this is all just a non-issue, while at the same time posting links to completely irrelevant information.



If you want to contribute meaningfully, I have an idea:

Since you do not mind cleaning your own sensors, please post a before shot from your camera at f/20. Then clean its sensor and post a photo at the same aperture. From there, please go take around 300 shots on high speed burst and post the results by taking yet another image at f/20.

I am more than willing to send Canon files from cameras that don't exhibit an issue. If your camera doesn't have oil splatter, or oil splatter that does not immediately return after a few hundred shots, I would absolutely love to send its files to Canon! This would be extremely helpful to all of us here.

Cheers.

Edited on Nov 27, 2017 at 03:07 AM · View previous versions



Nov 27, 2017 at 01:02 AM
Chimping
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p.18 #14 · 1DX II Sensor issues


scalesusa wrote:
Isn't that true of everything? Defective products happen, and even if it gets a few oil spots early in its life, its easy to clean. Its not as though its broken. The odds of it happening are not great, but its true that some people seem to always have the bad luck.


Every 1DX Mark II I have looked at now has issues. While I have not seen every 1DX Mark II produced, I'm inclined to believe they all exhibit the same issues. I consider that a problem, and I'd wager the odds of getting one of these cameras with an issue out weighs getting one without.



Nov 27, 2017 at 01:19 AM
Chimping
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p.18 #15 · 1DX II Sensor issues


Still haven't heard anything back from Canon Canada or USA as of yet. Arthur Morris had some movement on his situation today, with Canon offering to just give him a new 1DX Mark II.


Dec 01, 2017 at 07:47 PM
kosin
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p.18 #16 · 1DX II Sensor issues


Chimping wrote:
Still haven't heard anything back from Canon Canada or USA as of yet. Arthur Morris had some movement on his situation today, with Canon offering to just give him a new 1DX Mark II.


Unless more people complain straight to Canon, I don't think there will be any "movement" in the case of excessive dust/oil. Like it was said over and over again in this post, most people barely ever notice this issue, therefore, not to many people will complain.

As for the issue with "lines" on the sensor, there is no way Canon will ever admit to it. To much money would be involved in resolving it. Re-lubricating cameras isn't that much of an expense as replacing sensors on most of the 1DXIIs

It just hit me. What if the "lines issue" is caused by Dual Pixel AF/ Movie Servo AF? Therefore only the cameras with this option will exhibit it. What would that be? 1DXII, 5DIV, 80D, what else?. Are there any known 5DIV sensors with this issue?



Dec 01, 2017 at 08:07 PM
Chimping
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p.18 #17 · 1DX II Sensor issues


kosin wrote:
Unless more people complain straight to Canon, I don't think there will be any "movement" in the case of excessive dust/oil. Like it was said over and over again in this post, most people barely ever notice this issue, therefore, not to many people will complain.

As for the issue with "lines" on the sensor, there is no way Canon will ever admit to it. To much money would be involved in resolving it. Re-lubricating cameras isn't that much of an expense as replacing sensors on most of the 1DXIIs

It just hit me. What if the "lines issue" is
...Show more


I think quite a few people have complained.


I’ve not seen any lines on the different 5DIVs I’ve used. Doesn’t mean that’s the case, but I don’t think the DPAF has anything to do with it.



Dec 01, 2017 at 09:53 PM
Chimping
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p.18 #18 · 1DX II Sensor issues


Canon has offered to replace Arthur Morris' camera with a brand new unit. Unfortunately, I doubt the new unit will be any better. I suspect he will just sell it, as he's using his 5DIVs almost exclusively now without any problems.


Dec 03, 2017 at 02:24 AM
ggreene
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p.18 #19 · 1DX II Sensor issues


Chimping wrote:
Canon has offered to replace Arthur Morris' camera with a brand new unit. Unfortunately, I doubt the new unit will be any better. I suspect he will just sell it, as he's using his 5DIVs almost exclusively now without any problems.


Makes sense. Use what works. The fact is the flagships are not the best at everything.



Dec 03, 2017 at 09:04 AM
kosin
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p.18 #20 · 1DX II Sensor issues


Chimping wrote:
Canon has offered to replace Arthur Morris' camera with a brand new unit. Unfortunately, I doubt the new unit will be any better. I suspect he will just sell it, as he's using his 5DIVs almost exclusively now without any problems.


ggreene wrote:
Makes sense. Use what works. The fact is the flagships are not the best at everything.




Just read Art's comments about the 1DXII. It looks like it took some time for Canon to replace his camera... Not cool, especially that he is Canon's Explorer of Light.

As for his use of 5DIV's, I bet if he was shooting more action, aka birds in flight, his camera choice would be different. For shots of gulls on the parking lot, 5DIV does well indeed

On multiple occasions, he said that the older he gets, he prefers smaller cameras and smaller/lighter lenses. Also, he is well known on favoring the newest bodies from Canon. Not to long ago, he was praising 5DsR, 7DII etc. Why? He has large following and a lot of people view him as a "guru" of bird photography. In their mind, whatever he says, is true. Therefore, he sees large market and easy way of making money by selling his "AF guides" for each camera body. Each costs $50. Not to long ago, he started to push AF micro adjustment like it was the newest and the greatest thing to improve your shots. Many of you know that AF micro adjustments were discussed for years and to death here on FM, and other forums, and I bet there is more detailed information here for free. But for him, it was yet another way of getting money from his followers. And guess what? His guide to AF micro adjustment also cost $50!
My point being, don't believe in everything he says, especially for his camera recommendations. He does it for one reason only. To get your money! His 5% commission fee for selling used gear on his website clearly proves how greedy he is and how naive some of his followers are.



Dec 03, 2017 at 09:26 AM
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