Mark IV Firmware 1.0.6 problems

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Archive 2010 · Mark IV Firmware 1.0.6 problems

Spider
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p.2 #1 · Mark IV Firmware 1.0.6 problems

uz2work wrote:
I hesitate to post because I know that I'm inviting an attack for attempting to stop an internet panic. But I'll point out a few things anyway.

First, according to the report that I got from someone who was there with you guys is that there were two of you there who were saying that you had problems with the 1D Mark IV and the new firmware, not 3.

Next, my guess is that, throughout the country yesterday, there were people shooting NBA games, NHL games, and all kinds of sports and other action with their 1D Mark IVs and the new firmware, and I'd guess that, with the internet being what it is, there would already be a firestorm on the internet if there was a genuine problem with the firmware.

I'd also guess that, after going through the 1D Mark III ordeal, Canon would be testing any new firmware especially thoroughly before releasing it.

Additionally, my 1D Mark IV is focusing superbly with 1.0.6, and that includes servo action.

So, putting all of this together, I suggest that there is the possibility that something else is going on other than a problem with the firmware.

Les Zigurski

Well, Les I’d suggest get your facts straight before posting, actually there were three guys: Scott, Greg and myself and that makes three….and I’m not starting any internet panic I’m just saying my camera does not work like it did before the upgrade…

Edited on Feb 01, 2010 at 06:06 PM · View previous versions

Feb 01, 2010 at 05:09 PM

Will Patterson
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p.2 #2 · Mark IV Firmware 1.0.6 problems

Maybe a problem with the one lens?

Feb 01, 2010 at 05:13 PM

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p.2 #3 · Mark IV Firmware 1.0.6 problems

Will Patterson wrote:
Maybe a problem with the one lens?

Will,
We had three lenses....

Feb 01, 2010 at 05:18 PM

MDHO
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p.2 #4 · Mark IV Firmware 1.0.6 problems

Sorry to hear your 'trouble', hope you can work through it soon. I had installed the 1.0.6 firmware upgrade and it works fine. In fact, I had installed all the firmware upgardes with the MK3 also and never had any problems either. The MK4 is definitely a worthy upgrade from the MK3 for me even though I was very satisfied with the MK3 to begin with.

http://MichaelDanielHo.com

Feb 01, 2010 at 05:40 PM

SLD
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p.2 #5 · Mark IV Firmware 1.0.6 problems

I am not sue if you did the MA for your 500/4 lens., I have tried three Mark IVs and all need some +MA [+4 to +8]to get the focus spot on for the 300/2.8L IS while the lens is perfectly with other bodies I have had, this applied for both one shot and ai servo.

Feb 01, 2010 at 05:41 PM

jrhoffman75
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p.2 #6 · Mark IV Firmware 1.0.6 problems

Please clarify:

1. three different Mak IV bodies
2. three different 500mm f/4 lenses
3. all three bodies had f/w 1.0.6 installed
4. all three bodies had focusing issues
5. none of the bodies had focusing issues with 500mm f/4 lenses before upgrading to 1.0.6

Does that stae the problem correctly?

Thanks.

Feb 01, 2010 at 05:41 PM

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p.2 #7 · Mark IV Firmware 1.0.6 problems

jrhoffman75 wrote:
Please clarify:

1. three different Mak IV bodies
2. three different 500mm f/4 lenses
3. all three bodies had f/w 1.0.6 installed
4. all three bodies had focusing issues
5. none of the bodies had focusing issues with 500mm f/4 lenses before upgrading to 1.0.6

Does that stae the problem correctly?

Thanks.

Yes...

Feb 01, 2010 at 05:45 PM

eyelaser
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p.2 #8 · Mark IV Firmware 1.0.6 problems

Quick question. Did you each independently downloard the new firmware on 3 different computers and use 3 different cards for your cameras. And does the installation of new firmware have any effect on the microadjustment you all may or may not have done on that particular lens in the custom settings. Although I don't see how that would have any effect the speed of focus.
I can not imagine that there is more than coincidence going on here and you all must have done something together that affected all three cameras. Can you try one of the lenses on someone's 1D4 with the original firmware.
I updated the firmware the same day I received the camera so I have no frame of reference but am interested in what may have occured.
I guess, not such a quick question.
Eric

Feb 01, 2010 at 05:48 PM

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p.2 #9 · Mark IV Firmware 1.0.6 problems

eyelaser wrote:
Quick question. Did you each independently downloard the new firmware on 3 different computers and use 3 different cards for your cameras. And does the installation of new firmware have any effect on the microadjustment you all may or may not have done on that particular lens in the custom settings. Although I don't see how that would have any effect the speed of focus.
I can not imagine that there is more than coincidence going on here and you all must have done something together that affected all three cameras. Can you try one of the lenses on someone's 1D4 with the original firmware.
I updated the firmware the same day I received the camera so I have no frame of reference but am interested in what may have occured.
I guess, not such a quick question.
Eric

Eric,
All upgrades were downloaded/done independently on three different computers and three different cards

Feb 01, 2010 at 05:52 PM

danrhiggins
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p.2 #10 · Mark IV Firmware 1.0.6 problems

Would you be willing to share how you set up autofocus on your cameras? What AF CF settings? (I assume AI.) What focus points (Auto AF point selection, Center, Manual AF point selection but not center, etc.)? Using DPP what AF points did it record as having used?

I am asking this because I was confused by my results from this past weekend. Confused in that what I was seeing in the VF (center AF point) was not what DPP showed me. I assume this is due to my not being familiar with DPP. But until I have more time to sort things out I am somewhat confused by the AF CF settings. It may be that the issues you are having occur with specific configurations of the AF system. Not suggesting its not a problem. Just that we may have a workaround if the issue is specific to certain setup.

Feb 01, 2010 at 05:59 PM

Claude
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p.2 #11 · Mark IV Firmware 1.0.6 problems

I have no 1D4 but I heard from a friend that after installing the new firmware he had to redo the microadjustment of his lenses, the speed of focus however did no seem to be affected.
Claude

Feb 01, 2010 at 06:00 PM

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p.2 #12 · Mark IV Firmware 1.0.6 problems

danrhiggins wrote:
Would you be willing to share how you set up autofocus on your cameras? What AF CF settings? (I assume AI.) What focus points (Auto AF point selection, Center, Manual AF point selection but not center, etc.)? Using DPP what AF points did it record as having used?

I am asking this because I was confused by my results from this past weekend. Confused in that what I was seeing in the VF (center AF point) was not what DPP showed me. I assume this is due to my not being familiar with DPP. But until I have more time to sort things out I am somewhat confused by the AF CF settings. It may be that the issues you are having occur with specific configurations of the AF system. Not suggesting its not a problem. Just that we may have a workaround if the issue is specific to certain setup.

Yes, definitely.... I’ll post the setting when I get home tonight

Feb 01, 2010 at 06:02 PM

Will Patterson
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p.2 #13 · Mark IV Firmware 1.0.6 problems

Spider wrote:
Will Patterson wrote:
Maybe a problem with the one lens?

Will,
We had three lenses....

ok so I'm assuming you tried different lenses on the camera and had the same results?

Feb 01, 2010 at 06:07 PM

Chris Anderson
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p.2 #14 · Mark IV Firmware 1.0.6 problems

tag

Feb 01, 2010 at 06:10 PM

Spider
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p.2 #15 · Mark IV Firmware 1.0.6 problems

Will Patterson wrote:
Spider wrote:
Will Patterson wrote:
Maybe a problem with the one lens?

Will,
We had three lenses....

ok so I'm assuming you tried different lenses on the camera and had the same results?

No, we didn’t swap the lenses. There was no need, we didn’t have any problems prior to the upgrade, in fact I was simply stunned by the performance of this camera....

Feb 01, 2010 at 06:19 PM

eyelaser
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p.2 #16 · Mark IV Firmware 1.0.6 problems

If you reset the camera to original factory specs, does that reset the firmware to 1.04 or is 1.06 now integrated into the camera's DNA?

Feb 01, 2010 at 06:20 PM

Will Patterson
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p.2 #17 · Mark IV Firmware 1.0.6 problems

Spider wrote:
Will Patterson wrote:
Spider wrote:
Will Patterson wrote:
Maybe a problem with the one lens?

Will,
We had three lenses....

ok so I'm assuming you tried different lenses on the camera and had the same results?

No, we didn’t swap the lenses. There was no need, we didn’t have any problems prior to the upgrade, in fact I was simply stunned by the performance of this camera....

I got to use a mkIV with a 300 2.8 this weekend and it was great. But, the first thing I would have done is tried another lens if this happened.

Feb 01, 2010 at 06:21 PM

eyelaser
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p.2 #18 · Mark IV Firmware 1.0.6 problems

Also, is it possible but I can't imagine what a coincidence it would be that you all triggered spot autofocusing and that slowed down the focusing?

Feb 01, 2010 at 06:24 PM

chippy_jersey
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p.2 #19 · Mark IV Firmware 1.0.6 problems

I'm also having the same issue - Worked fine with the 1.0.4 firmware and went t*ts up with the 1.0.6 "upgrade".

I'm also using it with a 500 F4.

Has anyone managed to source a copy of the old firmware?

Feb 01, 2010 at 06:29 PM

ChrisDar
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p.2 #20 · Mark IV Firmware 1.0.6 problems

Spider wrote:
fraga wrote:
Can't you get and install the former firmware again?

I just got off the phone with Canon and I was told NO. They want me to send the camera in....

Don't know why Canon told you not to reinstall the previous firmware unless something has changed drastically between the Mark III and Mark IV (so do it at your own risk).

When they were constantly updating the Mark III firmware I had a similar problem with a firmware update and so I loaded both versions on my SD card and switched back and forth in the field several times and didn't have a problem.

The firmware I updated to (and switched back and forth to) was the one where they added a couple custom functions and changed the Joystick application. When I switched back and forth there wasn't a problem of any kind. When I reinstalled the old firmware the custom function and Joystick app went away and when I reinstalled the new firmware the custom function and Joystick app came back and worked just fine. I went back and forth many times in the field to test the new firmware and never had a problem. On the Mark III the new firmware overwrites the old the old will overwrite the new.

When I go to switch firmware, depending on how many versions I keep on the SD card, there is actually a scroll bar that lists all the firmware on the card so you can pick whichever one you want to install or reinstall. I asked a tech at Canon and he thought it worked because during the testing and production stages of building the camera the software engineers probably keep many versions of the FW on one of the cameras cards so they can switch back and forth to test any new changes made to the firmware and algorithms.

It's up to you but I didn't have a problem and now keep ALL new and previous firmware updates on my computer just in case I have to go backwards. I just load the two versions onto the SD card, at the root level, using a card reader and they show up on the camera screen when you pick the Firmware Update menu function. Be sure to switch to the SD card if that is where you put the FW. I'm using a Mac but it should be the same on a PC.

Again, this was on the Mark III and worked fine every time I've done it. The Mark IV might have changed but I don't know why it would ?? Do so at your own risk though.

Edited on Feb 01, 2010 at 06:48 PM · View previous versions

Feb 01, 2010 at 06:36 PM

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