Sending my 7D back Monday

FM Forum Rules
Canon SLRs, primes, and zooms lenses reviews

FM Forums \| Canon-mount SLRs \| Join Upload & Sell	Search Used
end

Archive 2009 · Sending my 7D back Monday

tanglefoot47
Offline
Dedicated FM
Upload & Sell: On

p.1 #1 · Sending my 7D back Monday

About a week ago my 7D froze up nothing would work until I did the battery thing. I thought once is OK then it happened today this time I noticed the top LCD would not turn off when I moved the on off switch to off. So I pulled the battery again and all is fine so I called Canon and they said it sounds like a circuitry issue and will fail later on down the road. But lucky for me I bought it at a place with a 30 day return policy so Monday it's going back for an exchange.

I am wondering if anyone else is having this issue? I would think not but curious minds want to know

Mike

Nov 17, 2009 at 06:58 PM

paulfeng
Offline
Upload & Sell: Off

p.1 #2 · Sending my 7D back Monday

Hey Mike -

Over in the "master" thread I mentioned some odd behavior I have seen:

http://www.fredmiranda.com/forum/topic/809801/143#7782244

and also

http://www.fredmiranda.com/forum/topic/809801/144#7786888

Sounds like you are doing the right thing, and I'm glad to hear that Canon apparently acknowledges that it is not just random.

BTW, my present avatar was shot not far from where you live...

Nov 17, 2009 at 07:12 PM

tanglefoot47
Offline
Dedicated FM
Upload & Sell: On

p.1 #3 · Sending my 7D back Monday

Wish my eyes were better but we have a lot of good places around here to shoot as you can see by yours

Nov 17, 2009 at 07:21 PM

tanglefoot47
Offline
Dedicated FM
Upload & Sell: On

p.1 #4 · Sending my 7D back Monday

paulfeng wrote:
Hey Mike -

Over in the "master" thread I mentioned some odd behavior I have seen:

http://www.fredmiranda.com/forum/topic/809801/143#7782244

and also

http://www.fredmiranda.com/forum/topic/809801/144#7786888

Sounds like you are doing the right thing, and I'm glad to hear that Canon apparently acknowledges that it is not just random.

BTW, my present avatar was shot not far from where you live...

I have also heard of this happening in other bodies other than 7D so I guess it can happen to the best of them

Nov 17, 2009 at 07:23 PM

skibum5
Offline
Dedicated FM
Upload & Sell: Off

p.1 #5 · Sending my 7D back Monday

tanglefoot47 wrote:
About a week ago my 7D froze up nothing would work until I did the battery thing. I thought once is OK then it happened today this time I noticed the top LCD would not turn off when I moved the on off switch to off. So I pulled the battery again and all is fine so I called Canon and they said it sounds like a circuitry issue and will fail later on down the road. But lucky for me I bought it at a place with a 30 day return policy so Monday it's going back for an exchange.

I am wondering if anyone else is having this issue? I would think not but curious minds want to know

Mike

once AF failed to work until i removed the battery

but it only happened once and is most likely nothing

Nov 17, 2009 at 07:26 PM

mbellot
Offline
Upload & Sell: Off

p.1 #6 · Sending my 7D back Monday

tanglefoot47 wrote:But lucky for me I bought it at a place with a 30 day return policy so Monday it's going back for an exchange.

Hopefully they will return it to Canon rather than just putting it back in inventory for some other customer to "get lucky".

Nov 17, 2009 at 07:28 PM

paulfeng
Offline
Upload & Sell: Off

p.1 #7 · Sending my 7D back Monday

tanglefoot47 wrote:
Wish my eyes were better but we have a lot of good places around here to shoot as you can see by yours

Here's the flickr page:
http://www.flickr.com/photos/paulcamerastination/3493563266/in/set-72157622310485089/

I'm from western WA and wouldn't mind moving back home someday.

Nov 17, 2009 at 07:28 PM

tanglefoot47
Offline
Dedicated FM
Upload & Sell: On

p.1 #8 · Sending my 7D back Monday

mbellot wrote:
tanglefoot47 wrote:But lucky for me I bought it at a place with a 30 day return policy so Monday it's going back for an exchange.

Hopefully they will return it to Canon rather than just putting it back in inventory for some other customer to "get lucky".

I believe it will go back to Canon why not? J&R are up and up dealer. If a camera is still within the return policy I am not taking my chances and time sending it to Canon which can happen many times over

Nov 17, 2009 at 07:51 PM

tanglefoot47
Offline
Dedicated FM
Upload & Sell: On

p.1 #9 · Sending my 7D back Monday

skibum5 wrote:
tanglefoot47 wrote:
About a week ago my 7D froze up nothing would work until I did the battery thing. I thought once is OK then it happened today this time I noticed the top LCD would not turn off when I moved the on off switch to off. So I pulled the battery again and all is fine so I called Canon and they said it sounds like a circuitry issue and will fail later on down the road. But lucky for me I bought it at a place with a 30 day return policy so Monday it's going back for an exchange.

I am wondering if anyone else is having this issue? I would think not but curious minds want to know

Mike

once AF failed to work until i removed the battery

but it only happened once and is most likely nothing

You are a lucky one I guess but even the Canon tech said it should go back he has seen this happen and down the road it will stop working all together

Edited on Nov 18, 2009 at 01:49 AM · View previous versions

Nov 17, 2009 at 07:53 PM

ghuff
Offline
Upload & Sell: On

p.1 #10 · Sending my 7D back Monday

Do you have more than 200 images on the clicker?

Nov 17, 2009 at 11:51 PM

tanglefoot47
Offline
Dedicated FM
Upload & Sell: On

p.1 #11 · Sending my 7D back Monday

ghuff wrote:
Do you have more than 200 images on the clicker?

Yes I do but I didn't buy it at B&H

Nov 18, 2009 at 01:49 AM

Gochugogi
Online
Dedicated FM
Upload & Sell: Off

p.1 #12 · Sending my 7D back Monday

5 weeks and no problems or errors yet.

Nov 18, 2009 at 08:32 AM

Daan B
Offline
Dedicated FM
Upload & Sell: Off

p.1 #13 · Sending my 7D back Monday

Sorry to hear about that... It always s*cks when you get a Monday morning production model

Nov 18, 2009 at 08:55 AM

tanglefoot47
Offline
Dedicated FM
Upload & Sell: On

p.1 #14 · Sending my 7D back Monday

Gochugogi wrote:
5 weeks and no problems or errors yet.

I really don't think this is wide spread I am just one of the lucky ones

Nov 18, 2009 at 04:07 PM

tanglefoot47
Offline
Dedicated FM
Upload & Sell: On

p.1 #15 · Sending my 7D back Monday

Daan B wrote:
Sorry to hear about that... It always s*cks when you get a Monday morning production model

Even worse when you live in your area at least I can return mine at a fair price

Nov 18, 2009 at 04:08 PM


FM Forums \| Canon-mount SLRs \| Join Upload & Sell end