BG-E2N problem

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Archive 2009 · BG-E2N problem

ReneG
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p.1 #1 · BG-E2N problem

When I put the Battery Grip on my 20D, the battery level on the LCD indicates that the battery is empty, even though the battery just has been fully charged; if I ignore that indicator, I can shoot as long as if the battery was fully charged.

BUT, at a hockey game recently, with the Battery Grip, the batteries would indicate empty and in fact I wasn't able to shoot. I had to take the Grip out and shoot the game without it.

I guess it's time to send it in to Canon for a checkup?

Anybody had similar problems?

Nov 02, 2009 at 11:24 PM

ReneG
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p.1 #2 · BG-E2N problem

I just sent it in for repair. It's still under warranty, I guess they'll give me a new one.

Nov 04, 2009 at 01:12 AM

Peyton
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p.1 #3 · BG-E2N problem

interesting - never had this happen on either BG-E2N grips I've owned. Let us know what Canon has to say!

Nov 04, 2009 at 01:22 AM

omarlyn
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p.1 #4 · BG-E2N problem

ReneG wrote:
When I put the Battery Grip on my 20D, the battery level on the LCD indicates that the battery is empty, even though the battery just has been fully charged; if I ignore that indicator, I can shoot as long as if the battery was fully charged.

BUT, at a hockey game recently, with the Battery Grip, the batteries would indicate empty and in fact I wasn't able to shoot. I had to take the Grip out and shoot the game without it.

I guess it's time to send it in to Canon for a checkup?

Anybody had similar problems?

This is the BG-E2 N not the original BG-E2, right? This sounds exactly like the problem with early s/n BG-E2 grips but I've never heard of it being an issue with the BG-E2N.

Omar

Nov 04, 2009 at 01:30 AM

ReneG
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p.1 #5 · BG-E2N problem

Yes, it is BG-E2N.

I'll keep you posted on what Canon say.

Nov 04, 2009 at 01:48 AM

musclepics
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p.1 #6 · BG-E2N problem

Yup the BG-E2 used to have this, and other problems, especially when it was released with the 20D.

Nov 04, 2009 at 01:55 AM

ReneG
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p.1 #7 · BG-E2N problem

Well, I got it back from Canon Canada and here is what they've done.

"replaced main PCD and battery case, cleaned and tested"

I asked the guy at Henry's, and he said that "PCD" was the circuitry.

It was a fairly fast turnaround. I dropped it off at Henry's Retail store in downtown Toronto, on Nov 3rd and I got it back on Nov 20th.

Nov 22, 2009 at 04:19 PM

Jos Tesseract
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p.1 #8 · BG-E2N problem

It's not that Henry's is quick... it's that Canon is.

Nov 22, 2009 at 04:23 PM

ReneG
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p.1 #9 · BG-E2N problem

Yeah, Henry's Retail Store sends it in to their Distribution Centre and the Distribution Centre sends it to Canon; same thing on the way back – this adds a few days to the repair cycle.

They don't charge shipping though.

Nov 22, 2009 at 04:31 PM

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