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Archive 2009 · BG-E2N problem

  
 
ReneG
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p.1 #1 · BG-E2N problem


When I put the Battery Grip on my 20D, the battery level on the LCD indicates that the battery is empty, even though the battery just has been fully charged; if I ignore that indicator, I can shoot as long as if the battery was fully charged.

BUT, at a hockey game recently, with the Battery Grip, the batteries would indicate empty and in fact I wasn't able to shoot. I had to take the Grip out and shoot the game without it.

I guess it's time to send it in to Canon for a checkup?

Anybody had similar problems?



Nov 02, 2009 at 06:24 PM
ReneG
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p.1 #2 · BG-E2N problem


I just sent it in for repair. It's still under warranty, I guess they'll give me a new one.


Nov 03, 2009 at 08:12 PM
Peyton
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p.1 #3 · BG-E2N problem


interesting - never had this happen on either BG-E2N grips I've owned. Let us know what Canon has to say!


Nov 03, 2009 at 08:22 PM
omarlyn
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p.1 #4 · BG-E2N problem


ReneG wrote:
When I put the Battery Grip on my 20D, the battery level on the LCD indicates that the battery is empty, even though the battery just has been fully charged; if I ignore that indicator, I can shoot as long as if the battery was fully charged.

BUT, at a hockey game recently, with the Battery Grip, the batteries would indicate empty and in fact I wasn't able to shoot. I had to take the Grip out and shoot the game without it.

I guess it's time to send it in to Canon for a checkup?

Anybody had similar problems?


This is the BG-E2 N not the original BG-E2, right? This sounds exactly like the problem with early s/n BG-E2 grips but I've never heard of it being an issue with the BG-E2N.

Omar



Nov 03, 2009 at 08:30 PM
ReneG
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p.1 #5 · BG-E2N problem


Yes, it is BG-E2N.

I'll keep you posted on what Canon say.



Nov 03, 2009 at 08:48 PM
musclepics
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p.1 #6 · BG-E2N problem


Yup the BG-E2 used to have this, and other problems, especially when it was released with the 20D.


Nov 03, 2009 at 08:55 PM
ReneG
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p.1 #7 · BG-E2N problem


Well, I got it back from Canon Canada and here is what they've done.

"replaced main PCD and battery case, cleaned and tested"

I asked the guy at Henry's, and he said that "PCD" was the circuitry.

It was a fairly fast turnaround. I dropped it off at Henry's Retail store in downtown Toronto, on Nov 3rd and I got it back on Nov 20th.



Nov 22, 2009 at 11:19 AM
Jos Tesseract
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p.1 #8 · BG-E2N problem


It's not that Henry's is quick... it's that Canon is.


Nov 22, 2009 at 11:23 AM
ReneG
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p.1 #9 · BG-E2N problem


Yeah, Henry's Retail Store sends it in to their Distribution Centre and the Distribution Centre sends it to Canon; same thing on the way back – this adds a few days to the repair cycle.

They don't charge shipping though.



Nov 22, 2009 at 11:31 AM





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