Your 1D Mark III after the fix

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Archive 2009 · Your 1D Mark III after the fix

molson
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p.2 #1 · Your 1D Mark III after the fix

Mar 14, 2009 at 04:39 AM

Lynda
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p.2 #2 · Your 1D Mark III after the fix

Kelly Phillips wrote:
Let me ask this: I bought mine used, would I be able to get the work done free? I'm guessing no. I don't believe I have any issues with mine, but may as well get it done if it's free.
I also got mine used. When I called, I asked if they would still fix it and they said no problem. Sent it in.Monday. Don't have it back yet

Mar 14, 2009 at 04:42 AM

Curator
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p.2 #3 · Your 1D Mark III after the fix

molson wrote:
Curator wrote:
brainiac wrote:
Can the people who voted for 'worse' confirm that they have adjusted all their micro-adjustment settings since the camera returned?

I have a feeling that not all those that voted 'worse' actually own this camera. I'm not sure how useful the results of an anonymous poll are on these forums.

It's just as likely that those who voted "better" don't actually own the camera either...

Yes it's possible, and that helps to make these anonymous polls not very useful. It does seem strange though, based on all those that have reported good results (on various sites), that this many people on this one site would have such bad results.

The ones that complain the most about this camera have not been shy about letting everyone know their feelings, so I'm sure they will post details on how their camera is performing worse.

Mar 14, 2009 at 04:58 AM

rhorta
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p.2 #4 · Your 1D Mark III after the fix

Curator wrote:
brainiac wrote:
Can the people who voted for 'worse' confirm that they have adjusted all their micro-adjustment settings since the camera returned?

I have a feeling that not all those that voted 'worse' actually own this camera. I'm not sure how useful the results of an anonymous poll are on these forums.

+1

No vote from me because:

a. haven't sent it in yet (so that's an obvious one)
b. am a late adaptor (with only a couple of weeks experience, so I won't blabber...)
c. compared to my previous cameras the 1D3 is a huge step forward in AF-performance as is...

Sending it in anyway to do some checks and general calibrating (needs a generous amount of MA across the board, but it does work). I do not notice much performance difference between the AF-points though and I am generally impressed by the system.

Ruy

Mar 14, 2009 at 08:05 AM

rhorta
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p.2 #5 · Your 1D Mark III after the fix

molson wrote:
It's just as likely that those who voted "better" don't actually own the camera either...

It is the tendency of trolls to be negative, as it is more "fun" to stir up emotions.

So it is far more likely to look for trolls in the negative than positive side of a debate, unless the topic is negative in itself.

BTW, it is clear that many opinion on this forum (and others) is not based on ownership and or experience (parroting web sites, tests and forum rehash is very common). Actual ownership and long time experience generally generates far more subtle information than the usual pissing contest.

Ruy

Mar 14, 2009 at 08:13 AM

Monkey Falls
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p.2 #6 · Your 1D Mark III after the fix

RikWriter wrote:
I don't see any reason to have mine "fixed" as it's never shown me evidence it's broken.

Well if nothing else, it's a free cleaning. On mine, they replaced a few gaskets, etc. After a year of pretty heavy use it was reassuring to have it gone over, for free.

Mar 14, 2009 at 09:47 AM

Garylv
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p.2 #7 · Your 1D Mark III after the fix

Hmmm...... I wonder if some people are thinking this latest service addresses the original Servo trouble. Which is tracking even with the center AF point on a subject moving towards you quickly in bright sunlight.

I'm noticing replies in other threads and forums about this latest service, people saying it looks like Canon has now sorted out all the trouble, and it's time to go ahead and buy one.

People are posting examples at f5.6 exclaiming great results now. The Servo trouble that became so famous wasn't even noticeable at f5.6 in the first place. The trouble was noticeable at 2.8 thru f4, mostly on longer telephoto lenses.

Confusion abounds, apparently.

Mar 14, 2009 at 02:12 PM

mark fadely
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p.2 #8 · Your 1D Mark III after the fix

The problem was always there even at f5.6 and smaller apertures. It was just masked by a larger DOF. I still had problems with 400mm and f7.1. I am just hoping that they have found a fix, and are referring to it as the only the outer points for political reasons.

Mar 14, 2009 at 02:54 PM

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p.2 #9 · Your 1D Mark III after the fix

I certainly hope that people that voted "worse than before" did not have any hidden agenda....

Mar 14, 2009 at 03:04 PM

ftemoto
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p.2 #10 · Your 1D Mark III after the fix

In the end, it only matters what you're experiencing with your body.

Mar 14, 2009 at 06:25 PM

Grantland
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p.2 #11 · Your 1D Mark III after the fix

AGeoJO wrote:
I certainly hope that people that voted "worse than before" did not have any hidden agenda....

.

believe me they did. kinda like someone getting out of a rotten marriage. to their thinking all marriages sucks.

Mar 14, 2009 at 07:13 PM

ratsnest74
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p.2 #12 · Your 1D Mark III after the fix

bought mine used, had the fix but could focus to save its life, I sent it to Canon and when it returned was like night and day, now instead of a 5% in focus moving target at f2.8, its more like high 80% if not 95%...dont know exactly what they did, maybe just tuned it up, who knows, they didnt say, I didnt ask, it wasnt under warranty, but they said it was a warranty repair on the paperwork.....................bottom line, if you think you Mark III has a focus issue, it probably does, send it to Canon and let them work some magic

Mar 14, 2009 at 08:16 PM

Curator
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p.2 #13 · Your 1D Mark III after the fix

Grantland wrote:
AGeoJO wrote:
I certainly hope that people that voted "worse than before" did not have any hidden agenda....

.

believe me they did. kinda like someone getting out of a rotten marriage. to their thinking all marriages sucks.

Good analogy

Mar 15, 2009 at 12:57 AM

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p.2 #14 · Your 1D Mark III after the fix

i do believe there are some people who enjoy causing problems and seeing controversies linger on so these polls can be at best problematic....the editorial comments I have read thus far from people who own and have tested the camera seem to be positive for the most part...too bad there isnt a way to only poll people we know own the camera...

Mar 15, 2009 at 02:19 AM

ADL6AH
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p.2 #15 · Your 1D Mark III after the fix

I had a major pronlem with my 1DsM3 with the mirror not fully positioning when shooting vertically(bottom of the frame was blacked out). I contacted Canon, got a ticket, and drove to Jamesburg NJ to get it fixed. The counter was very helpfull and verified that the camera was still under warranty. I then proceded to data dump on the service rep on how unhappy I was with the the 1DsM3 and that for all critical shots I relied on my 1DM2, a truly battle tested and reliable camera! The service rep apploigized for the problems and said that they would fix my problems. From my experienc my 1DM2 would focus significantly faster and better than the 1DsM3 and that the 1DM2 (keeper shots) were far and away better than the 1DsM3.

The counter rep stated that it woulld take 5 to 10 business days to make the repairs. My response was polite but to the point! I spent 8K on a 1D series camera and 5 to 10 business days did not work for me and that this was not a point and shoot camera or a Rebel, it was a 1D series camera!

Bottom line, took the 1DsM3 to Jamesburgh, NJ on Monday afternoon - All repairs and calibrations completed Wednesday evening, picked up the camera Thursday morming. I tested the camera outside with my 24-70 f-2.8L and what a difference. Focus was dead on. I took a shot of a parking sign and a high contrast shaddow under a tree and the lens popped right into focus. When I got home I set up my Profoto lights and took some test shots of my kids in my studio. WOW ! What a difference. When I zoomed in on a picture of my daughers eyes (photoshop) I could see the difference between the 60" (white) and 43" (silver) umbrellas in the reflections from her eyes.

All in all I was very impressed with the service that the Jamesburgh facility provided in repairing the 1DsM3. The camera performs noticably better than when I first got it. Time will tell if the 1DsM3 will replace my battle proven 1DM2 as the body of choice for critical shots, but it definatly looks promising.....

Mar 15, 2009 at 03:57 AM

Garylv
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p.2 #16 · Your 1D Mark III after the fix

But apparently it was not just DOF, that was only part of the story. Just to help clarify things a little bit for the newcomers:

"Shooting two soccer games, one rugby game and over 60 track and field sequences (100m dash, hurdles and long jump) in full sunlight, with the EF 300mm f/2.8L IS set to f5.6, was nearly like using a different camera: the EOS-1D Mark III's tracking problems weren't eliminated, but they were muted and, for the first time ever with this model, we captured sequence after sequence in sunlight displaying nearly perfect focus from start to finish, plus fewer instances of the focus shifting to the front when the EOS-1D Mark III did commit a focus error."

"Stopping down from f/2.8 to f/5.6 increases the depth of field at the subject, and that's undoubtedly part of the reason why this workaround works. But it may not be the whole explanation. There are four bits of evidence that point to something beyond depth of field at work:"

I'm sure a good number of people here already read the details. But for those who still haven't:

http://www.robgalbraith.com/bins/multi_page.asp?cid=7-8740-9068-9537

I'm still testing mine. I have one that was just in for service, and one that was not in for this latest service. I'll be testing them head to head with a 300mm f2.8 lens.

Mar 15, 2009 at 04:49 AM

morehtml
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p.2 #17 · Your 1D Mark III after the fix

Service Details on my returned camera: 1Ds MK III.

"We have examined the product according to your request, and, it was found the part was inoperative. The part was replaced. LEVER ASS'Y, SH CHARGE, SCREEN, FOCUSING, WASHER (SUS). Checked all, adjusted focus and exposure, cleaned to factory specs. Cleaned c-mos."

After I got it back during testing all my lenses for af (I own most Canon L lenses)
Not one of my lenses required a af micro adjustment and the camera no longer 'jiggles' the af!!!!!

Thanks Canon just 2 years late!!!!

No field testing yet but this looks VERY hopeful to fix the issues with these cameras.

Mar 15, 2009 at 05:08 AM

Spider
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p.2 #18 · Your 1D Mark III after the fix

any more news.... good or bad??

Mar 17, 2009 at 09:42 PM

Emile Gregoire
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p.2 #19 · Your 1D Mark III after the fix

Spider wrote:
any more news.... good or bad??

Most stories are told in the original fix thread, probably a few lines down in this forum. They're quite positive by the way. Still awaiting the return of mine, due sometime this week & keeping my fingers crossed in the meantime.

Mar 17, 2009 at 09:46 PM

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p.2 #20 · Your 1D Mark III after the fix

Mine came back yesterday. The lid of the box had a white string tied to a rubber band. It must be the new "dot."

Any rate, it works brilliantly.

Mar 18, 2009 at 12:24 AM

musclepics
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p.2 #21 · Your 1D Mark III after the fix

3-4 weeks turn around is average in Canada, 1 Series or not.

ADL6AH wrote:
I had a major pronlem with my 1DsM3 with the mirror not fully positioning when shooting vertically(bottom of the frame was blacked out). I contacted Canon, got a ticket, and drove to Jamesburg NJ to get it fixed. The counter was very helpfull and verified that the camera was still under warranty. I then proceded to data dump on the service rep on how unhappy I was with the the 1DsM3 and that for all critical shots I relied on my 1DM2, a truly battle tested and reliable camera! The service rep apploigized for the problems and said that they would fix my problems. From my experienc my 1DM2 would focus significantly faster and better than the 1DsM3 and that the 1DM2 (keeper shots) were far and away better than the 1DsM3.

The counter rep stated that it woulld take 5 to 10 business days to make the repairs. My response was polite but to the point! I spent 8K on a 1D series camera and 5 to 10 business days did not work for me and that this was not a point and shoot camera or a Rebel, it was a 1D series camera!

Bottom line, took the 1DsM3 to Jamesburgh, NJ on Monday afternoon - All repairs and calibrations completed Wednesday evening, picked up the camera Thursday morming. I tested the camera outside with my 24-70 f-2.8L and what a difference. Focus was dead on. I took a shot of a parking sign and a high contrast shaddow under a tree and the lens popped right into focus. When I got home I set up my Profoto lights and took some test shots of my kids in my studio. WOW ! What a difference. When I zoomed in on a picture of my daughers eyes (photoshop) I could see the difference between the 60" (white) and 43" (silver) umbrellas in the reflections from her eyes.

All in all I was very impressed with the service that the Jamesburgh facility provided in repairing the 1DsM3. The camera performs noticably better than when I first got it. Time will tell if the 1DsM3 will replace my battle proven 1DM2 as the body of choice for critical shots, but it definatly looks promising.....

Mar 18, 2009 at 01:22 AM

GeneO
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p.2 #22 · Your 1D Mark III after the fix

Spider wrote:
any more news.... good or bad??

Spider.

Mine is back. Haven't had subjects to really use it on. I tested all outer points. Two seemed to front focus a little, though I have to run more precise tests, but the rest were good (btw I have no idea how they were before I sent it in). They did do some calibration though as my 500 is dead nuts on MA = 0 (was +5) at MFD. I called and asked for details, since I needed to call about my 500 issue. The only detail they had on mine was calibration was performed. That is all. I expect because mine is a latter issue that it didn't need any new hardware.

My 500 is still intermittent on the focus issue - you saw it. It works for a day or so, then it can't lock final focus and ratchets back and forth in a narrow range. I am going to reluctantly send it to Irvine this weekend in hoping they can reproduce the problem or otherwise determine what the problem is and fix it. Will shoot a little short with the 400 for a while

Gene

Mar 18, 2009 at 01:36 AM

Spider
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p.2 #23 · Your 1D Mark III after the fix

Got mine back....it says AF Accuracy Adjustment, Update Firmware.
Once I get home tonight I'll be able to tell more

Mar 18, 2009 at 12:20 PM

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p.2 #24 · Your 1D Mark III after the fix

Got mine back in 6 days, and it is definitely better. Took some shots randomly yesterday evening and was very happy. Canon sent paperwork back saying adjusted AF focus issue and upgraded firmware although I had already upgraded to most recent firmware. Overall I am happy and satisfied, Ben

Mar 18, 2009 at 05:13 PM

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p.2 #25 · Your 1D Mark III after the fix

globalkiwi wrote: I guess you'd have to call that pretty inconclusive - unless the "same" category includes people who didn't notice problems but sent their cameras in anyway.

Online polls are inconclusive by definition since they are self-reported and prone to spoofing.

Mar 18, 2009 at 07:12 PM


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