5D2 3rd party flash incompatibility discussion

FM Forum Rules
Canon SLRs, primes, and zooms lenses reviews

FM Forums \| Canon-mount SLRs \| Join Upload & Sell	Search Used
1 2 3 4 5 6 end

Archive 2008 · 5D2 3rd party flash incompatibility discussion

shrink1
Offline
Upload & Sell: Off

p.4 #1 · 5D2 3rd party flash incompatibility discussion

I had emailed Sunpak, and received a reply from them yesterday:

'Yes thank you we are aware and the factory is testing it right now for a firmware upgrade as it has different electronics then the EOS systems.'

I'll keep you posted if I hear more...

Dec 16, 2008 at 02:52 PM

bobbytan
Offline
Dedicated FM
Upload & Sell: On

p.4 #2 · 5D2 3rd party flash incompatibility discussion

I got a similar response from Sunpak - that they are now testing the 5D Mk II and hope to come up with a firmware fix/update soon.

Dec 16, 2008 at 04:45 PM

jrsforums
Offline
Upload & Sell: Off

p.4 #3 · 5D2 3rd party flash incompatibility discussion

jrsforums wrote:
I have tried the Nissin Di28 on the 5D Mark II. Mine, at least, has "issues".

On the first shot after mounting, it works. Subsequent shots are weak...like test flashes.

I have contacted Nissin, but other than an ack. to my note, I have not heard back from them yet.

John

Nissin engineers retested their current supplies and have confirmed that it works with the 5D2. Apparently the one I purchased in Sept '08, was old supply, with backlevel firmware.

They are sending a new, updated flash to exchange. I was more than pleased with their responsiveness.

I am confident that the new unit will work as expected, so feel I can recommend this flash to other 5D2 users. I will post confirmation when I get my replacement unit. Due to Holidays, even with Express Mail, I expect that will be at least a week.

John

Dec 19, 2008 at 01:14 PM

therock
Offline
Upload & Sell: Off

p.4 #4 · 5D2 3rd party flash incompatibility discussion

I got a phoe call and email stating they wil let me know when to send it in.

Dec 19, 2008 at 02:31 PM

msandman
Offline
Upload & Sell: Off

p.4 #5 · 5D2 3rd party flash incompatibility discussion

FWIW, Canon support responded to an email about my Sunpak RD2000 not working on the the 5D Mark II even though it works on the 40D. The response said, in essence, "Sorry, buy a Speedlight 220..." This despite the camera manual's statement that third party flashes are supported. Hmph.

Sunpak's US distributor said the factory in Japan was working in the problem but any solution would appear after the first of the year. Once they have a fix they'll swap out old version RD2000 or XLF-50 units. Their response was a helpful as Canon dismissive one was irritating.

Dec 19, 2008 at 07:59 PM

Mike Hatam
Offline
Dedicated FM
Upload & Sell: On

p.4 #6 · 5D2 3rd party flash incompatibility discussion

Has anyone tried a Metz or other 3rd party flash, and can report results here?

Mike

Dec 24, 2008 at 01:34 AM

maxxevv
Offline
Upload & Sell: Off

p.4 #7 · 5D2 3rd party flash incompatibility discussion

Anyone got a more definitive solution/reply from Sunpak on this yet ?

Thanks.

Jan 18, 2009 at 05:53 PM

therock
Offline
Upload & Sell: Off

p.4 #8 · 5D2 3rd party flash incompatibility discussion

still waiting

Jan 18, 2009 at 05:58 PM

maxxevv
Offline
Upload & Sell: Off

p.4 #9 · 5D2 3rd party flash incompatibility discussion

therock wrote:
still waiting

Hey, thanks.

Hope they sort this out soon.

Jan 18, 2009 at 06:23 PM

skibum5
Offline
Dedicated FM
Upload & Sell: Off

p.4 #10 · 5D2 3rd party flash incompatibility discussion

maxxevv wrote:
therock wrote:
still waiting

Hey, thanks.

Hope they sort this out soon.

i live like right around the bend from them, but keep not getting there before they close.
i'll stop by tomorrow and see what the current story is.

Jan 19, 2009 at 03:55 AM

maxxevv
Offline
Upload & Sell: Off

p.4 #11 · 5D2 3rd party flash incompatibility discussion

skibum5 wrote:
i live like right around the bend from them, but keep not getting there before they close.
i'll stop by tomorrow and see what the current story is.

Hi skibum,

did you manage to look them up ?

Thanks!

Jan 29, 2009 at 05:13 PM

therock
Offline
Upload & Sell: Off

p.4 #12 · 5D2 3rd party flash incompatibility discussion

I emailed them Monday and got a we are still working on it reply.

Jan 29, 2009 at 07:31 PM

bokor
Offline
Upload & Sell: On

p.4 #13 · 5D2 3rd party flash incompatibility discussion

tag

Jan 29, 2009 at 07:52 PM

davenfl
Offline
Dedicated FM
Upload & Sell: Off

p.4 #14 · 5D2 3rd party flash incompatibility discussion

I don't know about the Sunpak but I have a new Sigma 530 that fires on the 50D and absolutely will not fire on either of the 5DMk2's we have. I was certain the flash system on the 50D and 5D were supposed to be compatible but that is not the case, darn SOB's. Best of luck but I think you are hosed.

Jan 29, 2009 at 08:11 PM

skibum5
Offline
Dedicated FM
Upload & Sell: Off

p.4 #15 · 5D2 3rd party flash incompatibility discussion

maxxevv wrote:
skibum5 wrote:
i live like right around the bend from them, but keep not getting there before they close.
i'll stop by tomorrow and see what the current story is.

Hi skibum,

did you manage to look them up ?

Thanks!

Jan 30, 2009 at 06:06 AM

maxxevv
Offline
Upload & Sell: Off

p.4 #16 · 5D2 3rd party flash incompatibility discussion

skibum5 wrote:
maxxevv wrote:

Hi skibum,

did you manage to look them up ?

Thanks!

no, and i know it's ridiculous since they are sooooo close to where i live in nj but somehow I never drove past before 5 on a weekday and now i am back down in NC

i will be back up there in a month and see then
i hope they have the fix by then

Hi skibum,

thanks for the update. Even if you did, doubt they have an answer for you. Sent an email to my local distributor too... came back a bummer as well.

Looks like its gonna be a while before they fix the issue with the 5D2.

Honestly, I do miss having a descrete flash unit for the 5Dii, my other flash is a full fledged 580EXii, it never fails to bring out the 'popping ' eyes when bring it out on informal occasions or out in a crowd... sort of kills the joy of shooting in these sort of occasions when people shouldn't be uptight about their photos being taken!

Jan 30, 2009 at 07:09 AM

bokor
Offline
Upload & Sell: On

p.4 #17 · 5D2 3rd party flash incompatibility discussion

OK, I also sent in an email to the US distributor asking about any info on a firmware update. I just found out about the RD2000 problem earlier this week when I received my replacement 5Dm2. Here is the response I got:

We should be getting it in two weeks from Japan. I will let you know when we gwt it.

Thank you,

Sally Wall
Customer Service Supervisor
Tocad America, Inc.
53 Greenpond Road
Rockaway,NJ 07866
973-627-9600 x115
Fax 973-664-2438

Looks encouraging

Jan 30, 2009 at 02:05 PM

raydee
Offline
Upload & Sell: Off

p.4 #18 · 5D2 3rd party flash incompatibility discussion

I've send my Sigma EF 500 DG SUPER to Sigma (Germany) for a firmware update thursday last week, and just got a quote that I'll receive the flash back by the middle of next week. The Flash was approx. 3 months out of warranty and I get it fixed and mailed back free of charge. Kudos, Sigma...

The friendly person on the phone confirmed the 5D2 issue is the same as with the 50D, so the same firmware fix applies. My symptoms were erratic head zoom movement and 100% flash power on each exposure.

Jan 30, 2009 at 02:29 PM

maxxevv
Offline
Upload & Sell: Off

p.4 #19 · 5D2 3rd party flash incompatibility discussion

That's indeed great news guys!

Hopefully Sunpak have a full-fledged solution in 2 weeks time. Then I can go pester my distributor for a firmware update!

Jan 30, 2009 at 05:47 PM

skibum5
Offline
Dedicated FM
Upload & Sell: Off

p.4 #20 · 5D2 3rd party flash incompatibility discussion

maxxevv wrote:
skibum5 wrote:
maxxevv wrote:

Hi skibum,

did you manage to look them up ?

Thanks!

and remember all those people who said they were writing to canon asking them to NOT put in a pop-up to the 5-series because then they wouldn't be pros or look like pros or something silly along those lines

Jan 31, 2009 at 12:37 AM

1 2 3 4 5 6 end
FM Forums \| Canon-mount SLRs \| Join Upload & Sell 1 2 3 4 5 6 end