Nikon Software crash with SP2 and AMD-64bit

Moderated by: guardian

Visit the FM Store · Image Upload · Buy & Sell
FM Forum Rules
Nikon SLRs, primes, and zooms lenses reviews

FM Forums | Nikon-mount SLRs | Join Image Upload

end

Archive 2004 · Nikon Software crash with SP2 and AMD-64bit

Hendrik
Offline
Moderator
Image Upload: On

p.1 #1 · Nikon Software crash with SP2 and AMD-64bit

If this is a double post, or old news,…Daschund can remove or unstick the thread. It gives me big trouble on my new system.

Nikon Capture 4.x and probably Nikon View 6.x also, will not work on an AMD-64bit system and Windows XP SP2 installed. The computer will crash (blue screen and reboots)

On other systems you can try to disable the 'Data Execution Protection' . It will not work with the above configuration, because the problem is partly caused by AMD’s 64-bit processor.

Links:

Microsoft tackles AMD conflict in SP2 (copy-paste whole part between the hooks):http://news.com.com/Microsoft+tackles+AMD+conflict+in+SP2/2100-1016_3-5326707]

Detailed description of the data execution prevention feature in Windows XP SP2

The thumbnail fix with NEF files is easy: http://forums.dpreview.com/forums/read.asp?forum=1034&message=10188326

All the best,

Hendrik

Update

:

This is an temporarily solution (disabling ‘No Execute’ feature). I recommend changing back to the default after Nikon released a working update.

Go to the control panel (classic view) double click ‘System’.

Choose ‘Advanced’ tab, In the ‘Startup and Recovery’ section click the ‘settings’ button.

Then click ‘Edit’ button in system startup.

This will open Notepad and will open your BOOT.INI file. At the end of the file you will see /NoExecute=OptOut.

Change ‘OptOut’ to ‘AlwaysOff’. Close Notepad and save (click yes and ok).

After reboot Nikon Capture 4 should work without any problems.

Edited by Hendrik on Oct 17, 2004 at 12:07 PM GMT

Sep 13, 2004 at 06:26 AM

beast
Offline
Image Upload: Off

p.1 #2 · Nikon Software crash with SP2 and AMD-64bit

Thanks for the heads up as i was about to get SP2 for both of my computers.

Rob

Sep 13, 2004 at 12:20 PM

jrulison
Offline
Image Upload: Off

p.1 #3 · Nikon Software crash with SP2 and AMD-64bit

Yeah I reported this to several people including Nikon and Microsoft I was a beta tester of SP2 and what's interesting is that RC1 didn't have this problem. So something they changed between RC1 and RC2 (when it first popped up) changed.

Best,
James

Sep 13, 2004 at 02:34 PM

riha
Offline
Image Upload: Off

p.1 #4 · Nikon Software crash with SP2 and AMD-64bit

I had the same problem myself, updated to SP2 and suddenly no Nikon software was working.
I also have the AMD 64 with XP + SP2.

I have also sent report to nikon about it, hope thex fix it fast.

Sep 13, 2004 at 08:06 PM

jrulison
Offline
Image Upload: Off

p.1 #5 · Nikon Software crash with SP2 and AMD-64bit

Not a Nikon issue I am affraid I think this is going to be a SP2 fix because more then Nikon software is bugged by this problem. It's a issue with MS and AMD.

Best,
James

Sep 13, 2004 at 09:23 PM

logo29a
Offline
Image Upload: Off

p.1 #6 · Nikon Software crash with SP2 and AMD-64bit

Damn MS! I got the dreaded BSOD from the new DEP. I was going to fix it according to the above article, but instead removed it through safe-mode. It wouldn't be worth it if Capture didn't work.

I also have an AMD-64 based system.

Sep 14, 2004 at 01:13 AM

icevirus
Offline
Image Upload: Off

p.1 #7 · Nikon Software crash with SP2 and AMD-64bit

This issue is not affected by Intel proc right?

Sep 14, 2004 at 04:07 AM

fotophroggie
Offline
Image Upload: Off

p.1 #8 · Nikon Software crash with SP2 and AMD-64bit

any word on the compatibility issues?

Sep 17, 2004 at 04:07 AM

Hendrik
Offline
Moderator
Image Upload: On

p.1 #9 · Nikon Software crash with SP2 and AMD-64bit

logo29a wrote:
Damn MS! I got the dreaded BSOD from the new DEP. I was going to fix it according to the above article, but instead removed it through safe-mode. It wouldn't be worth it if Capture didn't work.

I also have an AMD-64 based system.

What did you remove and how?

Sep 17, 2004 at 03:57 PM

logo29a
Offline
Image Upload: Off

p.1 #10 · Nikon Software crash with SP2 and AMD-64bit

I removed the entire service pack via add/remove programs. I'd like to wait and here from someone who has gotten it to work before I try again.

Sep 18, 2004 at 09:55 PM

netshak
Offline
Image Upload: Off

p.1 #11 · Nikon Software crash with SP2 and AMD-64bit

Any idea if there is a conflict with non "64" AMD processors?

Sep 19, 2004 at 04:25 AM

Hendrik
Offline
Moderator
Image Upload: On

p.1 #12 · Nikon Software crash with SP2 and AMD-64bit

netshak wrote:
Any idea if there is a conflict with non "64" AMD processors?

It is, but not all the time. Disabling the 'Data Execution Protection' should work on those machines.

Sep 19, 2004 at 07:45 AM

Bogdan Macri
Offline
Image Upload: Off

p.1 #13 · Nikon Software crash with SP2 and AMD-64bit

Here are two links that may prove helpful, regarding Windows XP SP2:

http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2chngs.mspx

http://support.microsoft.com/default.aspx?scid=kb;EN-US;811113

The second link makes for "good" reading

Sep 22, 2004 at 08:09 PM

Hendrik
Offline
Moderator
Image Upload: On

p.1 #14 · Nikon Software crash with SP2 and AMD-64bit

The new released Nikon Capture 4.1.3 still has the same problems. So save yourself the time and skip this update.

:worried:

I really think Nikon gives very bad service this time. A problem of this magnitude should be solved within a week.

I must confess...the dark side is strong...

Sep 28, 2004 at 06:37 PM

jrulison
Offline
Image Upload: Off

p.1 #15 · Nikon Software crash with SP2 and AMD-64bit

Hmm... I really don't think this is a Nikon issue. I have SP2 and all of my Nikon Software working fine on my Intel box. That said my Laptop runing an AMD chip is getting killed by SP2 so it was uninstalled.

Best,
James

Oct 02, 2004 at 11:38 PM

Hendrik
Offline
Moderator
Image Upload: On

p.1 #16 · Nikon Software crash with SP2 and AMD-64bit

jrulison wrote:
Hmm... I really don't think this is a Nikon issue. I have SP2 and all of my Nikon Software working fine on my Intel box. That said my Laptop runing an AMD chip is getting killed by SP2 so it was uninstalled.

Best,
James

No. it's the combination of SP2, AMD-64-bit and Nikon Software. The one who should solve the problem is Nikon IMO

Oct 03, 2004 at 10:17 AM

fotophroggie
Offline
Image Upload: Off

p.1 #17 · Nikon Software crash with SP2 and AMD-64bit

meh... just do what i did... jump to an apple

honestly, i got sick of not being able to use my software, so i just made the jump and am the proud new owner of a g4 powerbook.

Oct 03, 2004 at 08:09 PM

edmanet
Offline
Buy and Sell: On

p.1 #18 · Nikon Software crash with SP2 and AMD-64bit

jrulison wrote:
Hmm... I really don't think this is a Nikon issue. I have SP2 and all of my Nikon Software working fine on my Intel box. That said my Laptop runing an AMD chip is getting killed by SP2 so it was uninstalled.

Best,
James

I can back this up. I have an Intel chip[2.8 ghz] and SP2 installed
and all my Nikon software[capture 4.1.3 and view 6.2.2] works fine.

Oct 11, 2004 at 05:15 PM

Hendrik
Offline
Moderator
Image Upload: On

p.1 #19 · Nikon Software crash with SP2 and AMD-64bit

An update and temporarily solution, see start post.

Oct 17, 2004 at 11:08 AM


FM Forums \| Nikon-mount SLRs \| Join Image Upload end