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Archive 2004 · Nikon Software crash with SP2 and AMD-64bit

  
 
Hendrik
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p.1 #1 · Nikon Software crash with SP2 and AMD-64bit


If this is a double post, or old news,…Daschund can remove or unstick the thread. It gives me big trouble on my new system.

Nikon Capture 4.x and probably Nikon View 6.x also, will not work on an AMD-64bit system and Windows XP SP2 installed. The computer will crash (blue screen and reboots)

On other systems you can try to disable the 'Data Execution Protection' . It will not work with the above configuration, because the problem is partly caused by AMD’s 64-bit processor.

Links:

Microsoft tackles AMD conflict in SP2 (copy-paste whole part between the hooks):http://news.com.com/Microsoft+tackles+AMD+conflict+in+SP2/2100-1016_3-5326707]

Detailed description of the data execution prevention feature in Windows XP SP2

The thumbnail fix with NEF files is easy: http://forums.dpreview.com/forums/read.asp?forum=1034&message=10188326

All the best,

Hendrik

Update :

This is an temporarily solution (disabling ‘No Execute’ feature). I recommend changing back to the default after Nikon released a working update.

Go to the control panel (classic view) double click ‘System’.

Choose ‘Advanced’ tab, In the ‘Startup and Recovery’ section click the ‘settings’ button.

Then click ‘Edit’ button in system startup.

This will open Notepad and will open your BOOT.INI file. At the end of the file you will see /NoExecute=OptOut.

Change ‘OptOut’ to ‘AlwaysOff’. Close Notepad and save (click yes and ok).

After reboot Nikon Capture 4 should work without any problems.


Edited by Hendrik on Oct 17, 2004 at 12:07 PM GMT



Sep 13, 2004 at 01:26 AM
beast
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p.1 #2 · Nikon Software crash with SP2 and AMD-64bit


Thanks for the heads up as i was about to get SP2 for both of my computers.

Rob



Sep 13, 2004 at 07:20 AM
jrulison
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p.1 #3 · Nikon Software crash with SP2 and AMD-64bit


Yeah I reported this to several people including Nikon and Microsoft I was a beta tester of SP2 and what's interesting is that RC1 didn't have this problem. So something they changed between RC1 and RC2 (when it first popped up) changed.

Best,
James



Sep 13, 2004 at 09:34 AM
riha
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p.1 #4 · Nikon Software crash with SP2 and AMD-64bit


I had the same problem myself, updated to SP2 and suddenly no Nikon software was working.
I also have the AMD 64 with XP + SP2.

I have also sent report to nikon about it, hope thex fix it fast.



Sep 13, 2004 at 03:06 PM
jrulison
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p.1 #5 · Nikon Software crash with SP2 and AMD-64bit


Not a Nikon issue I am affraid I think this is going to be a SP2 fix because more then Nikon software is bugged by this problem. It's a issue with MS and AMD.

Best,
James



Sep 13, 2004 at 04:23 PM
logo29a
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p.1 #6 · Nikon Software crash with SP2 and AMD-64bit


Damn MS! I got the dreaded BSOD from the new DEP. I was going to fix it according to the above article, but instead removed it through safe-mode. It wouldn't be worth it if Capture didn't work.

I also have an AMD-64 based system.



Sep 13, 2004 at 08:13 PM
icevirus
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p.1 #7 · Nikon Software crash with SP2 and AMD-64bit


This issue is not affected by Intel proc right?


Sep 13, 2004 at 11:07 PM
fotophroggie
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p.1 #8 · Nikon Software crash with SP2 and AMD-64bit


any word on the compatibility issues?



Sep 16, 2004 at 11:07 PM
Hendrik
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p.1 #9 · Nikon Software crash with SP2 and AMD-64bit


logo29a wrote:
Damn MS! I got the dreaded BSOD from the new DEP. I was going to fix it according to the above article, but instead removed it through safe-mode. It wouldn't be worth it if Capture didn't work.

I also have an AMD-64 based system.


What did you remove and how?



Sep 17, 2004 at 10:57 AM
logo29a
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p.1 #10 · Nikon Software crash with SP2 and AMD-64bit


I removed the entire service pack via add/remove programs. I'd like to wait and here from someone who has gotten it to work before I try again.


Sep 18, 2004 at 04:55 PM
netshak
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p.1 #11 · Nikon Software crash with SP2 and AMD-64bit


Any idea if there is a conflict with non "64" AMD processors?


Sep 18, 2004 at 11:25 PM
Hendrik
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p.1 #12 · Nikon Software crash with SP2 and AMD-64bit


netshak wrote:
Any idea if there is a conflict with non "64" AMD processors?


It is, but not all the time. Disabling the 'Data Execution Protection' should work on those machines.



Sep 19, 2004 at 02:45 AM
Bogdan Macri
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p.1 #13 · Nikon Software crash with SP2 and AMD-64bit


Here are two links that may prove helpful, regarding Windows XP SP2:

http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2chngs.mspx

http://support.microsoft.com/default.aspx?scid=kb;EN-US;811113

The second link makes for "good" reading

bm



Sep 22, 2004 at 03:09 PM
Hendrik
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p.1 #14 · Nikon Software crash with SP2 and AMD-64bit


The new released Nikon Capture 4.1.3 still has the same problems. So save yourself the time and skip this update. :worried:

I really think Nikon gives very bad service this time. A problem of this magnitude should be solved within a week.

I must confess...the dark side is strong...



Sep 28, 2004 at 01:37 PM
jrulison
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p.1 #15 · Nikon Software crash with SP2 and AMD-64bit


Hmm... I really don't think this is a Nikon issue. I have SP2 and all of my Nikon Software working fine on my Intel box. That said my Laptop runing an AMD chip is getting killed by SP2 so it was uninstalled.

Best,
James



Oct 02, 2004 at 06:38 PM
Hendrik
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p.1 #16 · Nikon Software crash with SP2 and AMD-64bit


jrulison wrote:
Hmm... I really don't think this is a Nikon issue. I have SP2 and all of my Nikon Software working fine on my Intel box. That said my Laptop runing an AMD chip is getting killed by SP2 so it was uninstalled.

Best,
James


No. it's the combination of SP2, AMD-64-bit and Nikon Software. The one who should solve the problem is Nikon IMO



Oct 03, 2004 at 05:17 AM
fotophroggie
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p.1 #17 · Nikon Software crash with SP2 and AMD-64bit


meh... just do what i did... jump to an apple honestly, i got sick of not being able to use my software, so i just made the jump and am the proud new owner of a g4 powerbook.


Oct 03, 2004 at 03:09 PM
edmanet
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p.1 #18 · Nikon Software crash with SP2 and AMD-64bit


jrulison wrote:
Hmm... I really don't think this is a Nikon issue. I have SP2 and all of my Nikon Software working fine on my Intel box. That said my Laptop runing an AMD chip is getting killed by SP2 so it was uninstalled.

Best,
James



I can back this up. I have an Intel chip[2.8 ghz] and SP2 installed
and all my Nikon software[capture 4.1.3 and view 6.2.2] works fine.



Oct 11, 2004 at 12:15 PM
Hendrik
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p.1 #19 · Nikon Software crash with SP2 and AMD-64bit


An update and temporarily solution, see start post.


Oct 17, 2004 at 06:08 AM





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