Upload & Sell: On
| p.2 #1 · My 5D III Unresponsive at Times |
First, I applaud you for taking the time to try to diagnose and solve your problems instead of posting a rant and throwing an online tantrum. It seems like you've done pretty much anything and everything that could be expected of any user. If I was in your place, this is about the time that I would contact Amazon to discuss returning/exchanging. Personally, I've never had this issue with my 5D3, but I would be concerned about it getting worse or exhibiting more problematic symptoms- perhaps when you're past the return date and even warranty. Good luck!
Thank you Mitesh for your kind words and support. I will call Amazon tomorrow and share this with them. I hope that they will be receptive. I have never returned anything to them--even when I bought the wrong part. I'll report back to fellow FMers, once I have any new info. Thank you again!
Yep, in fact, if you initiate a return with Amazon and mark the item as "defective" then they (might) go ahead and cross-ship you another item with free next-day air. At least, they've done that with me twice. I'm unsure if they still do that, though.
Also, I think I would put a printed paper in the box describing the problems with the item - I'm not sure if they ever used it, but I would do it anyway