Upload & Sell: Off
Thank you Mitesh for your kind words and support. I will call Amazon tomorrow and share this with them. I hope that they will be receptive. I have never returned anything to them--even when I bought the wrong part. I'll report back to fellow FMers, once I have any new info. Thank you again!
Yep, in fact, if you initiate a return with Amazon and mark the item as "defective" then they (might) go ahead and cross-ship you another item with free next-day air. At least, they've done that with me twice. I'm unsure if they still do that, though.
Also, I think I would put a printed paper in the box describing the problems with the item - I'm not sure if they ever used it, but I would do it anyway