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| p.1 #1 · RRS TVC-34L Breaks within 4 days!! (customer service win!) |
Yes, i know, a sensational headline... I live in Paso Robles so i drove down to San Luis Obispo on Friday afternoon to buy a tvc-34l and bh-55 setup. My initial impressions were very positive! Great ballhead and an impressive tripod. One thing I really like about the tripod legs is the ratcheting leg angle locks. It is a wonderful system that lets you pop the angle lock out and position the leg at any angle and then as you close the leg back it rachets into each subsequent leg angle. Very fast and easy.
This is where the problem is... One leg the ratcheting mechanism has stopped working! The angle lock will lock open but then it never closes without you pushing it shut. And when it is shut it is now loose and flopping around.
Has anyone had this experience? I used it on two days! Light shooting! No abuse! Unexceptable for the price that is charged for the tripod!
Update: Took it in on Friday and they fixed it in around 10mins. Yay! Great job guys
Edited on Jan 05, 2013 at 03:50 PM · View previous versions