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| p.1 #16 · Sigma focusing on quality control |
I think this is a huge step forward, especially combined with their Optimization Pro software and USB Dock.
I'm not saying it's everything, or that it fixes all problems. But when was the last time a manufacturer said "we had quality control issues, we fixed them, and we will show you what we've done". In the last few months:
Tamron offers guaranteed 3 day repairs.
Sigma offers multiple distance / focal length microadjustements.
SIgma is actually doing optical tests on lenses as they leave the assembly line (only Zeiss and Leica do that now).
I'm really quite pleased to see there's some companies that still think providing information and customer service is a good business model.
had a heartbreaking experience with the Sigma 50 1.4 - coz it was ALMOST excellent.. but almost doesn't count for much to an event photographer & so the Sigma was pretty terrible for me, even though i knew it was capable of excellent results sometimes.. hopefully this is a step in the right direction!