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| p.1 #6 · Elinchrom BXRI-500 modeling light cutting out |
That's a kinda scary thought. I realize that some will argue against certain mfr's stuff being made better or worse than others. Meanwhile some will cite great customer service.
I had one unit quit working on me earlier this year. The unit was nearly two years old, so it was still under warranty. Of course, it could have just as easily been out of warranty had it developed a problem a few months later.
But, despite the problem ... the customer service department "cross-shipped" a loaner to me. I could have had it overnighted, but I wasn't pressed for it, so it was two days to get me a loaner from the time I called. The repair took about two weeks turnaround ... but with a loaner, no biggie.
That being said, my preference of course would be that the unit didn't have a problem, but 7-8 weeks turnaround makes me take notice of the value @ "cross-ship" loaner. I guess it pretty much falls into the category of you get what you pay for, i.e. entry level price = entry level components ... regardless of which continent it is made on.