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| p.1 #16 · Thom Hogan Rescinds D800 Recommendation. |
> Thom Hogan has now rated the camera “Not Recommended”
I agree it is harsh, but deserved. If Nikon doesn't aggressively support a product that costs $3000, how can you recommend it As he points out on his site, would you buy a used D800/e a couple years from now if you don't know for sure it doesn't have the problem? How about if Nikon continues to make it hard?
I'm a big fan of Nikon, and certainly they've had a rough 18 months or so with the tsunami and all the fallout (literal and figurative) after plus the flooding in Thailand, but they have to stand behind one of their flagship products.
This kind of thing is a black eye that endures - it offends the most valuable customers they have. Mistakes happen. What people remember is how you handle them...
not to mention any other new model Nikon brings out and as some are experiencing, maybe the problems aren't showing up out of the box but a couple months down the road does not reflect well on Nikon