deepbluejh
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Upload & Sell: On
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 p.1 #19 · Square Credit Card Reader | |
jprezant wrote:
and on that note, I recall a discussion about how to deal with a signature space if they're not present. And from
what I remember you're supposed to have consent via email or something, and then write "see email" or something
like that on the sig line. Anyone remember something like that?
Not quite. Here are the instructions from Square:
Phone, mail and online orders
We recommend using the card reader for all payments, but some sellers have the need for the manual entry feature when taking phone, mail or online orders. When you key-in credit card information rather than use the card reader, the fee is slightly higher (3.5% + 15¢ vs 2.75%). This is due to the greater risk involved with manually-entered payments, as the card and buyer do not have to be present for this type of payment to occur.
If you plan on using the manual entry feature, we recommend following these simple steps:
Follow these instructions on how to enter card information manually.
Verify the identity of your buyer.
Keep signatures on file for all cards, when possible.
Provide receipts to your clients for all payments.
Enter detailed descriptions for each payment.
Enter valid CVV, Expiration Date and Zip Code information (buyer's billing zip code.) Note: the CVV is the 3 digit number listed on the back of MasterCard and Visa cards, and the 4 digit number listed on the front of AmEx cards.
Store any tracking information with proof of delivery.
Write either "Internet Order" or "Phone Auth" on the signature screen to confirm this was not a card present payment.
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