p.1 #2 · Should I offer a buyer a refund in this scenario...
Mornin' Michael, I'd probably offer to throw a ten in with the cables...for his inconvenience. If he STILL wants a refund,
then I'd go that route...not worth a hit to your spotless feedback, eh?! GL
p.1 #3 · Should I offer a buyer a refund in this scenario...
Give the refund...not worth the hassle if the buyer isn't being understanding about the situation. Remind him that a refund will not be forthcoming until you receive and have inspected the items, shipped at his expense...maybe then he'd prefer your offer to ship the cables. If he still refuses and would prefer the refund, give the refund and use the "Hide" button.
