From Twitter, about 2:30pm NYC time:
@AdoramaPix We've experienced a security breach on our website! We're working on it but not sure when we'll be back up.
Thanks Helen, that downtime helped me, I placed an Adorama order through ebay and got some good MS cash back saving few bucks from other wise listed price on your own site
oster wrote:
We are upgrading - although I don't know if that is why we were down....
Helen Oster
Adorama Camera Customer Service Ambassador
Sagar wrote:
Thanks Helen, that downtime helped me, I placed an Adorama order through ebay and got some good MS cash back saving few bucks from other wise listed price on your own site
Many Adorama customers have been in contact with us due to the periodic unavailability of our website over the past few days. We have ascertained that the Adorama website is currently under DDoS attack (distributed denial-of-service)
As if the New York drizzle wasn't enough to put up with, we have been made aware that there has been an explicit, deliberate attempt to disrupt our business - and the lives of our customers - by very experienced, aggressive attackers who have been able to overpower our servers and make the Adorama website unavailable, although we are unsure at this point whether the motives of these cyber vandals are extortion or revenge.
[It has been suggested by one of my colleagues that it is a cunning plan to get me off the forums.....how mean is that?]
Seriously, we want to stress that there has been no penetration into our system security, and that no data has been compromised.
Our IT team has been working ceaselessly to defend against this attack; we hope the worst is over ....... and I'm still here!
So, if you were planning to order from Adorama and were about to change your mind due to the problems we've been experiencing, we would be extremely grateful if you can bear with us just a little bit longer.
If you are able to wait until we are back on our feet, and are interested in finding out more about how systems can be overwhelmed in this way, you may want to take a look at what linuxsecurity.com & gizmodo.com say about DDoS attacks.
There is also a heap of info available on You Tube.
In the meantime, our friendly sales team can still take your 'phone orders on 212 741 0052 - 'though you may be waiting a little longer than usual for us to answer your calls.
Thank you for your patience and understanding
Helen Oster
Adorama Camera Customer Service Ambassador
oster wrote:
Many Adorama customers have been in contact with us due to the periodic unavailability of our website over the past few days. We have ascertained that the Adorama website is currently under DDoS attack (distributed denial-of-service)
This sort of base criminality affects us all. I am sure I speak for everyone at B&H and all here when I say I trust Adorama will weather this and that we all hope the perpetrators will be uncovered and prosecuted speedily.
oster wrote:
We have ascertained that the Adorama website is currently under DDoS attack (distributed denial-of-service) by our arch-nemesis, B&H.
Helen
henryp wrote:
You would prefer another target, a military website? Then name the system! I grow tired of asking this so it will be the last time: *Where* is your rebel database?
Henry Posner
oster wrote:
Don't be too proud of this technological terror you've constructed. The ability to destroy a web site is insignificant next to the power of the Force.
henryp wrote:
Don't try to frighten us with your sorcerous ways, Lord Oster. Your sad devotion to that ancient religion has not helped you conjure up the stolen web browsers, or given you clairvoyance enough to find the rebels' hidden databases...[choking]
oster wrote:
I find your lack of faith... disturbing.
henryp wrote:
This sort of base criminality affects us all. I am sure I speak for everyone at B&H and all here when I say I trust Adorama will weather this and that we all hope the perpetrators will be uncovered and prosecuted speedily.
Henry Posner B&H Phooto-Video
Henry, the support of everyone at B&H means a lot to us all; thank you
Hi Helen ..yep still down tried on 2 different comps with 2 different ISP's ...would like to see before I buy especially when its a $2k purchase.......must of been a big hack ...The question is , will this affect sales over the net . For non us customers I would say yes as we dont have the luxury of face to face but feel secure with net purchase ...yep we can always call but its not the same .........
