This topic is in the 2009 archive. You can read it and like its posts here. It is read only.
Archive 2009Flare..UPDATE
p.7 #1Flare..UPDATE
Wow, what a great turn in this tale. It's nice to hear people praise Canon customer service.
Sep 10, 2009 at 04:21 PM
p.7 #3Flare..UPDATE
scott shoemake wrote:
I BELIEVE I HAVE AN ANSWER (kinda long but chill, it is worth a read). I picked up an EOS 1-v from a sports shooter a while back and he showed me a similar burn on a body that he had started to tear apart (1dMIII). After much speculation and a trip to CPS, the question was asked if his cameras were ever set down in direct sunlight for any period of time over 30 seconds. His answer was, "of course, I carry 3 bodies to cover sports and usually two are on the ground or a laying...Show more →
I think this right here is very good to know
I BELIEVE I HAVE AN ANSWER (kinda long but chill, it is worth a read). I picked up an EOS 1-v from a sports shooter a while back and he showed me a similar burn on a body that he had started to tear apart (1dMIII). After much speculation and a trip to CPS, the question was asked if his cameras were ever set down in direct sunlight for any period of time over 30 seconds. His answer was, "of course, I carry 3 bodies to cover sports and usually two are on the ground or a laying...Show more →
I think this right here is very good to know
Sep 10, 2009 at 06:38 PM
p.7 #4Flare..UPDATE
Sam Hassas wrote:
I should also mention that I noted to Canon to estimate a repair on my heavily sracthed LCD screen and torn rubber eyepiece. They are repairing both for FREEEEEEEEEEEEE!!!
I Love the Canon.
On a side note CPS, (Canon Prefererd Service) is freaking incredible. $100 a year and it paid for itself the first busted lens. I save 30% on all labor repairs. Saved $83 on my 24L and $63 on my 16-35L. That, AND the fact that I go to the front of the line when repair is needed. If I ship on a Monday, I get it back on...Show more →
Sam.... I agree, the limited experience that I've had with canon service has been great.. and CPS is awesome. I've already borrowed 3 lenses for FREE... the 24-70 f/2.8L, 24 f/1.4L, and soon the TS 45... although, we purchased a 24L after we used it.. so I'm sure they see it as a win as well.
I should also mention that I noted to Canon to estimate a repair on my heavily sracthed LCD screen and torn rubber eyepiece. They are repairing both for FREEEEEEEEEEEEE!!!
I Love the Canon.
On a side note CPS, (Canon Prefererd Service) is freaking incredible. $100 a year and it paid for itself the first busted lens. I save 30% on all labor repairs. Saved $83 on my 24L and $63 on my 16-35L. That, AND the fact that I go to the front of the line when repair is needed. If I ship on a Monday, I get it back on...Show more →
Sam.... I agree, the limited experience that I've had with canon service has been great.. and CPS is awesome. I've already borrowed 3 lenses for FREE... the 24-70 f/2.8L, 24 f/1.4L, and soon the TS 45... although, we purchased a 24L after we used it.. so I'm sure they see it as a win as well.
Sep 10, 2009 at 08:14 PM
p.7 #5Flare..UPDATE
Sam Hassas wrote:
Suck it Nikon. SUCK IT!! Ahahahahahahahhaahahahahahhahahahahahahahahahahahaha!
got us there, I used to shoot Canon, loved the service department, however since I have gone NIkon........ actually, have not needed to send anything in cause nothing has broken on me..... hrm, must be the metal housing on my mirror that protects me from evil.
Suck it Nikon. SUCK IT!! Ahahahahahahahhaahahahahahhahahahahahahahahahahahaha!
got us there, I used to shoot Canon, loved the service department, however since I have gone NIkon........ actually, have not needed to send anything in cause nothing has broken on me..... hrm, must be the metal housing on my mirror that protects me from evil.
Sep 10, 2009 at 08:54 PM
p.7 #6Flare..UPDATE
sboerup wrote:
Sounds like Canon doesn't want to admit an official recall of some sorts.
From people I know in the auto industry, the only reason any recalls are made is this: if the recall is cheaper than the potential lawsuits (calculated total losses) then a manufacturer will issue a recall. If the recall, albeit very dangerous to potential drivers, is small enough that the potential damaging lawsuits is cheaper than the recall, they dont do.
So I guess Canon guesses that a recall would be more damaging than letting leak a potential design flaw to the masses, so they fix quietly for free.
Wasn't that in fight club?
Sorry, I don't think the sensor box burns are a recall issue, or an unknown...my dinosaur 5d1 has them from the previous owner.
Sounds like Canon doesn't want to admit an official recall of some sorts.
From people I know in the auto industry, the only reason any recalls are made is this: if the recall is cheaper than the potential lawsuits (calculated total losses) then a manufacturer will issue a recall. If the recall, albeit very dangerous to potential drivers, is small enough that the potential damaging lawsuits is cheaper than the recall, they dont do.
So I guess Canon guesses that a recall would be more damaging than letting leak a potential design flaw to the masses, so they fix quietly for free.
Wasn't that in fight club?
Sorry, I don't think the sensor box burns are a recall issue, or an unknown...my dinosaur 5d1 has them from the previous owner.
Sep 10, 2009 at 10:29 PM