PShizzy wrote:
I hate to say it, but forums usually offer very polarizing opinions on anything. Basically the people who love or hate something the most will fawn or lament over any good or service. This isn't to say what happened to Bruce was ok, but rather that Bruce is one of thousands, if not tens of thousands of people that get their camera serviced. If we look at the percentages of good and bad service by Canon, I bet the numbers are good.
Bruce, I'm sorry about what happened. Without question, that was piss poor service. But as you saw, once they got in line, your next servicing was good.
Me? I've had pretty much GREAT experiences with Canon each time out. I've spoken to a lot of the guys there, and they've always gone the extra mile for me.
So what would I do if I got the same camera back in the same condition as Bruce? Well, I'd probably murder someone. But I'd also understand that the numbers were bound to fall against me sometime.
Glad your camera is back in good condition Bruce. When your mk3 works just right, it's hard to beat. And I know this owning both a mk3 and a D3. Each has their own advantages.
I have to agree with you 100%. My experience in the past has been nothing but great with Canon. So this time was more of a shock than anything. So in the end all I can say is I am happy with the outcome and equally as happy with the service I recieved on the re-repair.
