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Be Cautious about Negative Supply

  
 
chiron
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p.1 #1 · Be Cautious about Negative Supply


Be cautious about ordering from Negative Supply. They have a policy of not allowing any returns and of not allowing any cancellations, even within minutes of making an order. Their customer service is non-existent--they simply do not respond--and they generally deliver product 5-6 weeks after an order is placed. To me, Negative Supply operates more like a bizarre cult than like a real company.

Here is what happened:

I ordered a copy stand and associated accessories from them on their web site and then decided within a few minutes I might want a different version of the copy stand, which I was also planning on buying from them. I called their "Customer Service" phone number, got voice mail, left a message, and got no response. After a couple of days of not hearing anything, I emailed their "Customer Service" address, asking to cancel the order and again got no response. After a few more days, I filled out their "Customer Contact" form on their website, but again I got no response. And all I was trying to do was to cancel an order that in the first instance I had placed less than an hour before--and that they would not deliver for five or six weeks.

I never did hear anything from their "Customer Service" which seems not to even exist as a function at the company.

Everything they sell can be replaced by products available from other sellers that operate like normal companies.




Sep 12, 2026 at 03:11 PM
Beagle64
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p.1 #2 · Be Cautious about Negative Supply


Not sure it’s legal to not allow physical items to be returned? If you paid by credit card it may be worth speaking to the card company.


Sep 13, 2026 at 05:54 AM
Dustoff06
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p.1 #3 · Be Cautious about Negative Supply


Good reason to order from B&H et al. Same price, fast shipping and they will except returns.


Sep 13, 2026 at 08:11 AM
jeffbuzz
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p.1 #4 · Be Cautious about Negative Supply


Do they state their "no returns" policy before ordering?


Sep 14, 2026 at 11:33 AM







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