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Nifty Fifty wrote:
It is entirely arbitrary and subjective—except for those susceptible to marketing.
Ummm, no.
User experience may be a metric that is attempted to be captured via metrics from collected feedback, etc. ... but, user experience is not predicated on marketing. You have it backwards. User feedback is the driver of change, and then it may get incorporated into marketing, to share that perspective with others.
I'll certainly give you that user experience is subjective ... it is. My user is experience with Sony (for instance) is YUCK !!! every time I picked one up. Folks would tell me repeatedly how great / wonderful Sony mirrorless is. My user experience with their A900 DSLR body was very nice. With their mirrorless bodies, yuck (for my hands). My experience with their mirrorless AF system (not so yuck) was that it is differentiated from Leica.
But, it is NOT arbitrary, nor marketing materials driven. The decision for Leica to place reference marks on their diopter adjustment is not anywhere to be found in marketing materials that I'm aware of. BUT, the user experience of dialing in a large, referenced adjustment, that surrounds the eyepiece is vastly different experience than fiddling with a tiny little, unmarked wheel, unreferenced, on the side of the housing. Two very DIFFERENT user experiences.
The engineering and design decisions that went in to each company's approach for diopter adjustment, are NOT arbitrary. The experience of each is NOT arbitrary, NOR the same. The user experience IS Subjective to whether or not it has any benefit to them or not. In certain regard, it might seem that this decision has a demographic element to it ... i.e. which users might be considered with diopter adjustability, vs. those who have little regard for it (and may have been derived from customer feedback, etc.).
Some folks have zero need for it at all, and will never recognize the difference between the Panny experience vs. the Leica experience in this area of diopter adjustment. But, to suggest that user experience is merely a marketing ploy for which unguarded folks are susceptible to ... no, not only no ... but, NO. My user experience with the diopter adjustments have absolutely ZERO to do with marketing. I'm not even sure if any marketing even exists regarding this engineering / design / HMI aspect.
Ironically (although, likely not in Leica's case), the viewfinder experience in photography is a key starting point to our use. It seems (imo) that Leica gave considerable credence to this adjustment point, whereas Panny it seems it is a mere afterthought. That (imo) is a very different user experience, and while there are things I like about the Panny (control ring around the shutter), those experience aspects are NOT based on marketing. Does Leica use the point that many of their customers like the difference in HMI user experience ... sure, why not.
Ummm, Apple products spend a great deal of attention to this also. That doesn't mean everybody likes a Mac or iPhone. But, to suggest that the user experience (ThinkPad touch typing experience) is merely marketing ploys, is folly imo. Is user experience response subjective ... you bet. I prefer a ThinkPad keyboard to chiclet keys all day long. The fact that my MBP does NOT have separate backspace key vs. delete key ... different user experience. One aggravates me, the other does not. Two different user experiences. Again, subject as to amount of significance to a given user. But, that is NOT marketing. That is HMI engineering design choices. That stupid knife edge (MBP) vs. waterfall edge (TP) is another user experience difference. Sound quality of speakers (MBP vs. TP) is a different one.
So, if you are truly a touch typer, many touch typers prefer the TP. Does this get conveyed in marketing materials, sure why not. But, no matter whether or not it is mentioned in marketing materials, the user experience of a TP is different from an MBP ... at the HMI point. This is part of what Leica considers differently from others (HMI). I'm not saying it is better for all folks. YMMV. I am saying that user experience is not merely a marketing ploy, even if it is mentioned in marketing materials.
I appreciate your point of being "immune" to marketing ploy. I also am one to look beyond marketing (better than the average bear) ... to a degree that is driven from my DNA of Form Follows Function, ethos. I want to know how it works for me. Marketing may give me a degree of curiosity, but I'm not making my decision based on the marketing ... to your point about couldn't care less / agnostic to it. But, user experience (while subjective) is not merely a marketing ploy (imo). Marketing is powerful, and I appreciate the effort to be on guard / dismissive of its impact, but again user experience is not merely marketing.
Which BTW, this very thing of diopter adjustment is but one evidence that the Leica is NOT a simple rebranding of the Panny. Rather, it is a different HMI.

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