Contacting Nikon Service
p.1 #1Contacting Nikon Service
I sent a lens in to Nikon (California) to be serviced . . . approved the repair and received an email with a link to check on the status of the repair. Whenever I try to use that link (https://repair.nikonusa.com/en/approval/ApprovalLogin ), I keep getting the message "The resource you are looking for has been removed, had its name changed, or is temporarily unavailable."
I've also tried calling, sat through their long message, and finally left a message.
Anyone have a suggestion on how to check on repair status?
I've also tried calling, sat through their long message, and finally left a message.
Anyone have a suggestion on how to check on repair status?
May 26, 2026 at 03:21 PM
p.1 #2Contacting Nikon Service
pjheller wrote:
I sent a lens in to Nikon (California) to be serviced . . . approved the repair and received an email with a link to check on the status of the repair. Whenever I try to use that link (https://repair.nikonusa.com/en/approval/ApprovalLogin ), I keep getting the message "The resource you are looking for has been removed, had its name changed, or is temporarily unavailable."
I've also tried calling, sat through their long message, and finally left a message.
Anyone have a suggestion on how to check on repair status?
I wonder when did the repair site stopped working for you? My z8 lost its strap lug, I went there today, and it is "under maintenance" without any timestamp or set expectations. So it could be a day, a month, a year
I sent a lens in to Nikon (California) to be serviced . . . approved the repair and received an email with a link to check on the status of the repair. Whenever I try to use that link (https://repair.nikonusa.com/en/approval/ApprovalLogin ), I keep getting the message "The resource you are looking for has been removed, had its name changed, or is temporarily unavailable."
I've also tried calling, sat through their long message, and finally left a message.
Anyone have a suggestion on how to check on repair status?
I wonder when did the repair site stopped working for you? My z8 lost its strap lug, I went there today, and it is "under maintenance" without any timestamp or set expectations. So it could be a day, a month, a year
May 26, 2026 at 03:48 PM
p.1 #3Contacting Nikon Service
It stopped working a couple of days ago and hasn't worked since. Tried it with different browsers, VPN on and off, etc. Even tried to access it on my iPhone. Not sure what the problem is.
May 26, 2026 at 05:32 PM
p.1 #4Contacting Nikon Service
The repair site is still under maintenance. https://repair.nikonusa.com
Maybe they were hacked.
EBH
Maybe they were hacked.
EBH
May 26, 2026 at 06:10 PM
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p.1 #6Contacting Nikon Service
olegkin wrote:
And it is back online. Whew!
I'm not having the same luck. The repair login is back up, but when I enter my info I'm getting a "login failed" message. Customer service told me earlier today that they couldn't provide an update.
And it is back online. Whew!
I'm not having the same luck. The repair login is back up, but when I enter my info I'm getting a "login failed" message. Customer service told me earlier today that they couldn't provide an update.
May 26, 2026 at 09:30 PM
p.1 #7Contacting Nikon Service
I got the log-in page to load but got the same "log-in failed" message when I entered the correct info.
May 26, 2026 at 10:37 PM
p.1 #8Contacting Nikon Service
Looks like it's working again. Unfortunately, my repair is on "parts hold."
May 27, 2026 at 12:26 PM
p.1 #9Contacting Nikon Service
My camera is in the mail after the strap eyelet repair. About two weeks after I filed the claim to get it back.
Jun 10, 2026 at 08:42 AM