Nikon Z5II, Z6III, ZR Recall!
p.1 #1Nikon Z5II, Z6III, ZR Recall!
http://nikonusa.com/service-advisories/z-tsa-3-2026
They don't say what the issue is, but are covering repairs and shipping for effected units.
My ZR is effected.
They don't say what the issue is, but are covering repairs and shipping for effected units.
My ZR is effected.
Mar 17, 2026 at 04:38 PM
p.1 #2Nikon Z5II, Z6III, ZR Recall!
ISO1600 wrote:
http://nikonusa.com/service-advisories/z-tsa-3-2026
They don't say what the issue is, but are covering repairs and shipping for effected units.
My ZR is effected.
Thanks for the heads-up, "all clear" here on my Z6III...thanks!
http://nikonusa.com/service-advisories/z-tsa-3-2026
They don't say what the issue is, but are covering repairs and shipping for effected units.
My ZR is effected.
Thanks for the heads-up, "all clear" here on my Z6III...thanks!
Mar 18, 2026 at 04:26 AM
p.1 #4Nikon Z5II, Z6III, ZR Recall!
But what exactly is the defect? Have there been numerous complaints?
EBH
EBH
Mar 19, 2026 at 10:02 AM
p.1 #5Nikon Z5II, Z6III, ZR Recall!
Nikon states the defect:
"We have learned that certain Z6III, Z5II, and ZR cameras were manufactured using parts that do not meet our quality standards, and this may cause the cameras to become inoperable."
"We have learned that certain Z6III, Z5II, and ZR cameras were manufactured using parts that do not meet our quality standards, and this may cause the cameras to become inoperable."
Mar 19, 2026 at 10:16 AM
p.1 #6Nikon Z5II, Z6III, ZR Recall!
jimmy462 wrote:
They don't say what the issue is, but are covering repairs and shipping for effected units.
My ZR is effected.Thanks for the heads-up, "all clear" here on my Z6III...thanks!
would u pls share when you bought your camera?
ISO1600 wrote
http://nikonusa.com/service-advisories/z-tsa-3-2026They don't say what the issue is, but are covering repairs and shipping for effected units.
My ZR is effected.
would u pls share when you bought your camera?
Mar 19, 2026 at 05:35 PM
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p.1 #7Nikon Z5II, Z6III, ZR Recall!
darwinphoto wrote:
Nikon states the defect:
"We have learned that certain Z6III, Z5II, and ZR cameras were manufactured using parts that do not meet our quality standards, and this may cause the cameras to become inoperable."
That's not stating the defect. I can guarantee you however it's a component on a shared part between them, most likely a capacitor on the mainboard or something similar.
Nikon states the defect:
"We have learned that certain Z6III, Z5II, and ZR cameras were manufactured using parts that do not meet our quality standards, and this may cause the cameras to become inoperable."
That's not stating the defect. I can guarantee you however it's a component on a shared part between them, most likely a capacitor on the mainboard or something similar.
Mar 19, 2026 at 05:44 PM
p.1 #8Nikon Z5II, Z6III, ZR Recall!
Inoperable like mechanically failing, electrically failing, bursting into flames? I suppose someone will disassemble a repaired unit to learn what's up.
EBH
EBH
Mar 19, 2026 at 05:58 PM
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p.1 #9Nikon Z5II, Z6III, ZR Recall!
msadat wrote:
They don't say what the issue is, but are covering repairs and shipping for effected units.
My ZR is effected.Thanks for the heads-up, "all clear" here on my Z6III...thanks! would u pls share when you bought your camera?
First dipped my toes into Nikonland with this camera back in July 2024, bought new from B&H about a month after the model was released and hit the shelves...hope that helps?
jimmy462 wrote
ISO1600 wrote
http://nikonusa.com/service-advisories/z-tsa-3-2026They don't say what the issue is, but are covering repairs and shipping for effected units.
My ZR is effected.
First dipped my toes into Nikonland with this camera back in July 2024, bought new from B&H about a month after the model was released and hit the shelves...hope that helps?
Mar 19, 2026 at 08:31 PM
p.1 #10Nikon Z5II, Z6III, ZR Recall!
Likely it simply bricks the camera if the user is unlucky.
That's what inoperable means.
If it were to burst in flames, I would think Nikon
would be forced to acquire all the affected cameras rather than issue a service advisory which allows the owners at their discretion to either have it fixed or not.
EB-1 wrote:
Inoperable like mechanically failing, electrically failing, bursting into flames? I suppose someone will disassemble a repaired unit to learn what's up.
EBH
That's what inoperable means.
If it were to burst in flames, I would think Nikon
would be forced to acquire all the affected cameras rather than issue a service advisory which allows the owners at their discretion to either have it fixed or not.
EB-1 wrote:
Inoperable like mechanically failing, electrically failing, bursting into flames? I suppose someone will disassemble a repaired unit to learn what's up.
EBH
Mar 20, 2026 at 06:32 AM
p.1 #11Nikon Z5II, Z6III, ZR Recall!
Yeah, it just seems they got a bad batch of components from a supplier, and they were used for a production run of these cameras.
From what I've seen, it seems to be a relatively small number of affected cameras - maybe 5-10% of Z5IIs and Z6IIIs, just based on anecdotal evidence. Luckily both my Z5 II and my prior Z6 III are not part of the advisory. I got my Z6 III in February of last year, and my Z5 II in January of this year.
From what I've seen, it seems to be a relatively small number of affected cameras - maybe 5-10% of Z5IIs and Z6IIIs, just based on anecdotal evidence. Luckily both my Z5 II and my prior Z6 III are not part of the advisory. I got my Z6 III in February of last year, and my Z5 II in January of this year.
Mar 20, 2026 at 08:01 AM
p.1 #12Nikon Z5II, Z6III, ZR Recall!
My Z5II is affected. It's a month old and sometimes after turning it on the EVF is black. It works after turning the camera off and on again. Nikon told me it has to do with a switch and possibly a mb replacement is necessary.
One other thing, in C1 when the white balance mode is on shot, the colors are fine. With sunny, cloudy, shade ....., they are way off. Not like my Z7. Maybe that's how this specific sensor behaves in C1. Its not as bad with DXO PL and LR. I do like the Z7 sensor better. Its not just the resolution. I have not used the Z5II for high ISO yet.
Nikon Germany, and I assume Nikon worldwide will repair the affected cameras, even after the warranty ended.
One additional point to Nikons warranty in general
Nikon in Germany has a 2 year warranty on cameras and 5 years on lenses.
When I called their service center hotline yesterday how to proceed, out of curiosity I asked what's the procedure for cameras, lenses brought second hand.
Out of courtesy, on a pure volunteer basis, they turn a blind eye to it and usually accept the repair when the original invoice from the previous owner can be presented. And the online camera/lens registration of the previous owner has to be deactivated.
That's the Nikon policy at least at the moment in Germany.
One other thing, in C1 when the white balance mode is on shot, the colors are fine. With sunny, cloudy, shade ....., they are way off. Not like my Z7. Maybe that's how this specific sensor behaves in C1. Its not as bad with DXO PL and LR. I do like the Z7 sensor better. Its not just the resolution. I have not used the Z5II for high ISO yet.
Nikon Germany, and I assume Nikon worldwide will repair the affected cameras, even after the warranty ended.
One additional point to Nikons warranty in general
Nikon in Germany has a 2 year warranty on cameras and 5 years on lenses.
When I called their service center hotline yesterday how to proceed, out of curiosity I asked what's the procedure for cameras, lenses brought second hand.
Out of courtesy, on a pure volunteer basis, they turn a blind eye to it and usually accept the repair when the original invoice from the previous owner can be presented. And the online camera/lens registration of the previous owner has to be deactivated.
That's the Nikon policy at least at the moment in Germany.
Mar 20, 2026 at 10:13 PM
p.1 #13Nikon Z5II, Z6III, ZR Recall!
pete478888 wrote:
When I called their service center hotline yesterday how to proceed, out of curiosity I asked what's the procedure for cameras, lenses brought second hand.
Out of courtesy, on a pure volunteer basis, they turn a blind eye to it and usually accept the repair when the original invoice from the previous owner can be presented. And the online camera/lens registration of the previous owner has to be deactivated.
That's the Nikon policy at least at the moment in Germany.
Unfortunate some cameras are having issues, but I find it encouraging that Nikon stands behind their products instead of trying to blame the users. And IMHO, it shouldn't matter if it's the 1st or 10th owner; it's Nikon's product that is defective.
When I called their service center hotline yesterday how to proceed, out of curiosity I asked what's the procedure for cameras, lenses brought second hand.
Out of courtesy, on a pure volunteer basis, they turn a blind eye to it and usually accept the repair when the original invoice from the previous owner can be presented. And the online camera/lens registration of the previous owner has to be deactivated.
That's the Nikon policy at least at the moment in Germany.
Unfortunate some cameras are having issues, but I find it encouraging that Nikon stands behind their products instead of trying to blame the users. And IMHO, it shouldn't matter if it's the 1st or 10th owner; it's Nikon's product that is defective.
Mar 20, 2026 at 11:02 PM
p.1 #14Nikon Z5II, Z6III, ZR Recall!
Warranty required by law in the EU is not tied to the first owner but the product itself and it is transferable when ownership changes. I would imagine for Nikon it would be easiest also to do the same with those warranty services not required by law.
Nikon service advisories do not require warranty, they are performed irrespective of country of purchase or ownership or warranty status. However, in some cases eventually parts may eventually run out (e.g. D600) and in those cases there can be a termination of the service advisory (typically several years after). So it's probably best to have the repair done sooner than later when it might be forgotten.
pete478888 wrote:
My Z5II is affected. It's a month old and sometimes after turning it on the EVF is black. It works after turning the camera off and on again. Nikon told me it has to do with a switch and possibly a mb replacement is necessary.
One other thing, in C1 when the white balance mode is on shot, the colors are fine. With sunny, cloudy, shade ....., they are way off. Not like my Z7. Maybe that's how this specific sensor behaves in C1. Its not as bad with DXO PL and LR. I do like the Z7 sensor better. Its...Show more →
Nikon service advisories do not require warranty, they are performed irrespective of country of purchase or ownership or warranty status. However, in some cases eventually parts may eventually run out (e.g. D600) and in those cases there can be a termination of the service advisory (typically several years after). So it's probably best to have the repair done sooner than later when it might be forgotten.
pete478888 wrote:
My Z5II is affected. It's a month old and sometimes after turning it on the EVF is black. It works after turning the camera off and on again. Nikon told me it has to do with a switch and possibly a mb replacement is necessary.
One other thing, in C1 when the white balance mode is on shot, the colors are fine. With sunny, cloudy, shade ....., they are way off. Not like my Z7. Maybe that's how this specific sensor behaves in C1. Its not as bad with DXO PL and LR. I do like the Z7 sensor better. Its...Show more →
Mar 21, 2026 at 02:03 AM
p.1 #15Nikon Z5II, Z6III, ZR Recall!
I bought mine a couple weeks ago from unique photo in New Jersey and I’m not affected.
Mar 25, 2026 at 09:10 AM
p.1 #16Nikon Z5II, Z6III, ZR Recall!
My Z5 II is unaffected.
A couple of days ago I received an e-mail stating that the (Nikon Italy) warranty period had been extended from 4 to 6 years!!
A couple of days ago I received an e-mail stating that the (Nikon Italy) warranty period had been extended from 4 to 6 years!!
Mar 25, 2026 at 10:42 AM