jrtriebe
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 p.73 #5 · p.73 #5 · Pre-order: Sony FE 200-600 f5.6-6.3 G OSS ($1,998) | |
MikeEvangelist wrote:
This is mystifying to me as well. The only explanation/guess I can come up with is that Sony may have specifically made two distinct shipments to B&H, with one being ear-marked for the orders place by Pro Support members who registered their orders with Sony; the other (simultaneous shipment) being for general release. Only this second batch was used to fulfill 'normal' orders. B&H, and others who participated in this prioritization plan, were probably told that they would get enough extra lenses to cover the Pro orders, beyond what Sony would have normally allocated to ship them. So there's no downside for the dealer, as they can still fill normal orders in the same way they would have. It's just a guess, but fits the facts....Show more →
I received a call from Israel, a Customer Service Supervisor at B&H who reviewed my case, and e-mails, and said flat out that someone in B&H screwed up. He said that someone took it upon themselves to ship the lens that had been set aside for me, to another customer, thinking that B&H would get another shipment from Sony before my requested ship date. That second shipment didn't arrive in time, and that caused the problem. I thanked him for the call, and told him the "back order" e-mail should have never been sent out.
He offered a "gift card" for my inconvenience, and that allowed me to take B&H off my "black list".
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