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Archive 2004 · Sensor Brush scam

  
 
ASTROGUY
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p.3 #1 · Sensor Brush scam


Nowhere Man wrote:
How do we know it's a sable brush? Was this stated already? Perhaps I missed it. But there are tons of different brush types including a lot of synthetics.

I `m sorry I did not mean to imply it was sable. I just wanted to point out that in fact some fine brushes are very expensive evem the synthetics ones, in fact somes they are more than the real hair brushes.

I really wonder how long it will take a major company to follow suit and come out with their own brushes. I'd bet at least one of 'em is working
...Show more


You may be right but for now sensor brush in the one game in town.



Nov 18, 2004 at 08:02 PM
BeyondHelp
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p.3 #2 · Sensor Brush scam


I only ask because to the best of my knowledge it was not stated in this thread....

Does anyone know what Canon does to clean the sensors of the cameras sent in for cleaning? I have heard that " My camera came back w/ more dust than before I sent it in"
They can't just use a rocket? As stupid as this sounds, I clean my 10d copperhill style, but I would not dare clean my 1d mkll that way....I just cant bring myself to do it.

Even still...I cant get visable dust to return my e-mail. Started sending 2 days ago...
Their market is us, and they should know that, Don't you think they should answer us in THIS forum? I know if it were my company and my customers were questioning my product....I would step up to the plate!



Nov 18, 2004 at 08:48 PM
kansashoops
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p.3 #3 · Sensor Brush scam


They have been drowning in orders lately, and are very slow to ship products or respond to emails. I think the robgalbraith review generated more business for them than they knew how to handle. I ordered from them on the 3rd, sent an email the morning of the 12th to check the status, and got a reply late that night that they had shipped it that day. Haven't gotten it yet, though.


Nov 18, 2004 at 09:16 PM
Jeff Donald
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p.3 #4 · Sensor Brush scam


Canon uses a full contact method of cleaning. They don't describe the process or the fluid used. If Canon scratches the filter, during cleaning, they'll replace it. If you scratch the filter, no warranty.


Nov 18, 2004 at 10:02 PM
Jeff
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p.3 #5 · Sensor Brush scam


How do you scratch glass (AA filter) with plastic (fibers)? That's what I'd like to know...


Nov 18, 2004 at 10:30 PM
lkraven
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p.3 #6 · Sensor Brush scam


You'd scratch the glass by getting a piece of grit on the cleaning surface and dragging it across the glass.

Much less likely to happen with a brush than with the copperhill method.



Nov 18, 2004 at 10:33 PM
Andrew MacKay
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p.3 #7 · Sensor Brush scam


Hmmm I've just checked their website and its offline .. Not good Still I have recived what I ordered so I cannot complain.

Jeff I think it would be very very dificult to scrach the AA filter with a brush.




Nov 18, 2004 at 10:43 PM
DanielPaul
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p.3 #8 · Sensor Brush scam


I don't know if this makes a difference to anyone, but out of curiosity I followed the link from RG's website to the homepage for this brush manufacturer. It is currently down with the msessage:

This Account Has Been Suspended

Please contact the billing/support department as soon as possible.

That doesn't look promising to me, but YMMV.

-Dan



Nov 18, 2004 at 10:43 PM
Nowhere Man
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p.3 #9 · Sensor Brush scam


i followed the link too

el'suspendo

probably just to much traffic. then the web company will ask if they want to upgrade their package or wait until the month has gone by to reset their allowed usage per month...just a guess of course

nm



Nov 18, 2004 at 11:06 PM
wtlloyd
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p.3 #10 · Sensor Brush scam


What a lot of hooey all this is!

I just clean the glass over my sensor the old fashioned way - Windex and newspaper - gets it really clean.








(Please don't try this at home, kids)



Nov 19, 2004 at 12:12 AM
dave miner
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p.3 #11 · Sensor Brush scam


Got my order today. Ordered on the 4th. They work OK.


Nov 19, 2004 at 12:30 AM
freelancer
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p.3 #12 · Sensor Brush scam


Jeff Donald wrote:
Canon uses a full contact method of cleaning. They don't describe the process or the fluid used. If Canon scratches the filter, during cleaning, they'll replace it. If you scratch the filter, no warranty.


Canon remarks about sensor cleaning ?
http://www.robgalbraith.com/ubbthreads/showflat.php?Cat=&Board=UBB18&Number=201233&Forum=All_Forums&Words=%22Canon%20remarks%20about%20sensor%20cleaning%22&Searchpage=0&Limit=25&Main=201001&Search=true&where=bodysub&Name=&daterange=0&newerval=&newertype=&olderval=&oldertype=&bodyprev=#Post201233



Nov 19, 2004 at 04:27 AM
mrycar
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p.3 #13 · Sensor Brush scam


Used to do the Copperhill method. Ended that last year at this time due to a bit of grit on the filter being dragged across the filter making a nice furrow in it.

The 6 weeks for Canon to replace the filter were grueling. So when Rob recommended the sensor brush, I ordered it. Heck, I spent more on replacing the filter then the entire kit, so I calculated the kit inexpensive in price and if it prevents a 6 week trip to canon then it is definitely a time saver.

The Kit works great.

Is it a scam? Who cares.
Does it work. Yup

Will it scratch the sensor? It hasn't yet, but I thought the Pecpads and spatula were good, until the first scratch. So I'll continue and see.



Nov 19, 2004 at 06:01 AM
Nchakos
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p.3 #14 · Sensor Brush scam


Watercolor Artist Paint Brush Primer

I am a watercolor artist. I have alot of brushes, mostly natural fiber ..Kolinsky sable brushes . These Kolinsky brushes are very expensive, 200.00 for a number 10. They are the best brushes in the world. Natural Kolinsky brushes hold alot of water and release it slowly when painting. synthetic brushes hold little water and release it fast.Kolinsky brushes hold more water becuase each strand has many small hooklike pockets that interlock with the other strands that help it suck up liquid and hold alot of liquid. Synthetic bristles just cant compete in this respect.

There should be no glue in the ferrel in a quality paint brush . A paint brush is designed to suck up liquid and release it, glue would prevent that from happening,blocking the path into the ferrel

Quality artist brushes are dipped in gum arabic, a water color pigment binding ingrediant. It is used to help the brush keep or reset its point. The gum arabic can be removed quickly and completely by swirling it around in water.




Nov 19, 2004 at 06:51 AM
Jeff Donald
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p.3 #15 · Sensor Brush scam


freelancer, the people Canon hires to do trade shows are mostly independent contractors, meaning they don't work for Canon. The accuracy and completeness of explanations is at times somewhat lacking. How an individual personally cleans his equipment is not the same as how Canon performs the work in their service centers. I was told, at a recent PMA, that the service centers used a Windex mixture. Later, a different person in the Canon both said it was an alcohol mixture. I called a service center to get an explanation and was just told they use "cleaning fluid." I guess take you pick.


Nov 19, 2004 at 08:04 AM
tdefriez
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p.3 #16 · Sensor Brush scam


The raw chips are static sensitive but the brush never touches the sensor and, once installed in a system, CMOS chips tend to resist static better (ground protection, built in to chip, is now active, via power connections, this is not true for unmounted/raw chip) - the AA/IR filter is what you are cleaning not the sensor. So the chances of a static discharge to the sensor is remote, particularly as the body is more conductive than the filter (discharge will prefer to use the body).

PS: Have sensor brush, it works and have tried finding similar 'art' brush (via several top art stores, local and online) with no luck. Brought sensor brush (could affort lose if it did not work) as Copperhill method can become expensive if you need to clean frequently or fail to clean sensor in one go.

PS: Also have a day job working in semiconductors, supplying multiple manufactures with process equipment so I also know about CMOS devices (actual work on the technical side of the business).



Nov 19, 2004 at 11:07 AM
Flappie
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p.3 #17 · Sensor Brush scam


dpulez wrote:
Here's the latest scam, the "Sensor Brush". This is a $5 item available at art stores, and yes, with all of the amazing properties they claim on the visible dust website. Or you could buy one of their latest kits for around $100. I think their product is great, but it should be $10, not $100. Just warning folks before they waste their money. Yes, I've seen the great reviews. The problem is they are "a bit" more money than they should be. Talk about profit margin... Notice also how they have no phone number, which is enraging. I guess
...Show more

Well, I would say, if you are so sure about it, I propose you go tthe nearest art store and buy yourself this $5 item

I'm going to order a sensor brush, because even if it is a $5 item in an art store, they have been doing the tests to identify which $5 item does not damage my sensor.

my 2 cents
Flappie



Nov 19, 2004 at 06:44 PM
eeprete
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p.3 #18 · Sensor Brush scam


I've wondered about these brushes too.

Just by my own initial observation, the brushes they sell do not look like a well made brush. If you want to see a well made brush take a trip to Pearl Paint and examine some Windsor Newton brushes that sell for many times what the package of sensor brushes even sell for. I am not claiming an artist brush will work on a sensor either. I am merely stating my own obvservation about the appearance of quality.

I did a reverse lookup on the domain and it traces back to a home address in a condo complex in Edmonton, Alberta. Not a complete vote of confidence, however even HP started out of a garage, as well as Apple. It even lists a phone number and a hotmail email address. The site itself is being hosted by iPowerWeb, which is one of the typical cheap affordable hosting options, at 7.95 per month.

The name is registered to a: Fariborz Rahbar-Dehghan. Doing a simple google search reveals this name also appears on the www.celonex.com website (a Canadian biotech company). He is part of the "Scientific Team" and the CEO. Although there could possibly be two Fariborz Rahbar-Dehghan's in Edmonton, I find the chances to be slim to none.

My verdict is still yet to be determined. I think only the real answer to sensor cleaning has yet to be revealed by the manufacturers. However the more I see this stuff being thrown out there, the more I am wondering what to believe and what not to believe...



Nov 19, 2004 at 09:30 PM
kansashoops
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p.3 #19 · Sensor Brush scam


I just got my order today. The sensor on my 1D mark II had several spots on it (not sure how it happened) that the brushes wouldn't get. I had ordered the Sensor Clean as well as the brushes, and between the two products they appear to have gotten the sensor completely clean. If the product works and doesn't damage the sensor, then I don't really care if it is slightly overpriced for what it is. It's a lot less expensive than paying a shop to clean it a few times.

Can't say much for their packaging, though. It's lousy. The plastic case the brushes came in was almost shattered.



Nov 19, 2004 at 10:24 PM
BeyondHelp
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p.3 #20 · Sensor Brush scam


I still think if they would answer their e-mail then maybe they would post on this site. Post to tell us what's going on, or just answer some quick questions.

Again if I was in an upstart company, I would not TRY to lose my customers.

I just don't understand??



Nov 19, 2004 at 10:46 PM
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