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Archive 2016Zeiss loxia 21mm focus stuck / locked at infinity

  
 
Mzx0
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p.1 #1Zeiss loxia 21mm focus stuck / locked at infinity
Hi, I am currently traveling and my Zeiss Loxia 21mm focus ring is stuck on infinity and it's physically locked into place. Has anyone seen this behavior before? Any suggestions while traveling?

Thanks!
Aug 05, 2016 at 05:16 AM
Jannik Peters
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p.1 #2Zeiss loxia 21mm focus stuck / locked at infinity
Set the lens at least to f/11 and get it fixed when you are at home. The lens must be damaged, it is probably the helicoid/transmission.
Aug 05, 2016 at 05:18 AM
Mike Schneider
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p.1 #3Zeiss loxia 21mm focus stuck / locked at infinity
UGH this just happened to me today and I'm in the middle of Torres del Paine. Ominous. I was hoping it was a hidden feature of the lens to lock it's focus.
Mar 25, 2018 at 04:30 PM
Mzx0
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p.1 #4Zeiss loxia 21mm focus stuck / locked at infinity
Oh no, so sorry to hear that. Well, at least your landscapes with infinite focus will look sharp.


As an update - I found no user serviceable way to fix this, so I had to send it back to Zeiss. Was covered under warranty for me eventually, although the distributor really tried to scare me that it would not be (as in: on no I see a minor scratch on the hood - you must have dropped it and it's your fault).
Mar 26, 2018 at 06:20 AM
Mike Schneider
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p.1 #5Zeiss loxia 21mm focus stuck / locked at infinity
I have to review the warranty terms but I purchased it near its first availability -- 2 years+ ago. Sounds like Zeiss will get it either way and I'll have to pay up some cash.

Yeah the photos at f14 are still rendering pretty well. I also have the Laowa 15 f2 for wider things but the Loxia renders colors too well
Mar 26, 2018 at 08:44 AM
Fred Miranda
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p.1 #6Zeiss loxia 21mm focus stuck / locked at infinity
Did the lock just happened all of the sudden or there was some sort of impact to the lens before the focusing ring got stuck?
Mar 26, 2018 at 09:11 AM
nandadevieast
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p.1 #7Zeiss loxia 21mm focus stuck / locked at infinity
Scary
Mar 26, 2018 at 09:59 AM
Parariss
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p.1 #8Zeiss loxia 21mm focus stuck / locked at infinity
Love this lens, but I worry a bit about the effort required to get this lens (un)mounted.
Mar 26, 2018 at 12:16 PM
Parariss
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p.1 #9Zeiss loxia 21mm focus stuck / locked at infinity
Love this lens, but I worry a bit about the effort required to get this lens (un)mounted.
Mar 26, 2018 at 12:16 PM
Fred Miranda
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p.1 #10Zeiss loxia 21mm focus stuck / locked at infinity
Parariss wrote:
Love this lens, but I worry a bit about the effort required to get this lens (un)mounted.


+1 and that goes for the entire Loxia line. (which I love btw)
I wonder if forcing the focusing ring to help mount/unmount will cause issues over the years. The design leaves very little non-moving surface.
Mar 26, 2018 at 01:09 PM
rvh23
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p.1 #11Zeiss loxia 21mm focus stuck / locked at infinity
Agreed, the susceptibility to exert force against the focus ring hard stops to mount/dismount is the one and only issue I have with the Loxias. Trying to grab the tiny non-rotating section of the lens close to the body is not always easy.
Mar 27, 2018 at 05:28 PM
GMPhotography
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p.1 #12Zeiss loxia 21mm focus stuck / locked at infinity
I thought about taking the blue rubber gasket off.
Mar 27, 2018 at 05:30 PM
thrice
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p.1 #13Zeiss loxia 21mm focus stuck / locked at infinity
GMPhotography wrote:
I thought about taking the blue rubber gasket off.


Not a bad idea, since if it's wet enough for water to get through the mount, most Sony cameras will be toast.

Dust in the desert on the other hand...
Mar 28, 2018 at 01:06 AM
Fred Miranda
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p.1 #14Zeiss loxia 21mm focus stuck / locked at infinity
rvh23 wrote:
Agreed, the susceptibility to exert force against the focus ring hard stops to mount/dismount is the one and only issue I have with the Loxias. Trying to grab the tiny non-rotating section of the lens close to the body is not always easy.


Yes, it just makes it hard to switch lenses in a hurry...like the lighting is changing.
Mar 28, 2018 at 01:14 AM
Fred Miranda
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p.1 #15Zeiss loxia 21mm focus stuck / locked at infinity
GMPhotography wrote:
I thought about taking the blue rubber gasket off.


You try that first!
Mar 28, 2018 at 01:14 AM
Cliff L.
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p.1 #16Zeiss loxia 21mm focus stuck / locked at infinity
I wonder if the rubber O-ring gaskets are interchangeable between the Loxia and Batis lenses? The Batis gasket doesn't seem to be nearly as tight as the Loxia.
Mar 28, 2018 at 08:31 AM
Jacky5555
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p.1 #17Zeiss loxia 21mm focus stuck / locked at infinity
Mzx0 wrote:
Hi, I am currently traveling and my Zeiss Loxia 21mm focus ring is stuck on infinity and it's physically locked into place. Has anyone seen this behavior before? Any suggestions while traveling?

Thanks!


I had the same problem, but after I dropped the len by an accidence.
Fortunately I sent it to Zeiss for warranty and I had been fixed at no cost.
I think there should be a physical damage to your len.
Mar 28, 2018 at 09:32 PM
rvh23
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p.1 #18Zeiss loxia 21mm focus stuck / locked at infinity
This just happened to my Loxia 21 also on a one week field trip. Stuck hard at infinity. There was an indication on the last shoot prior to lock-up where infinity suddenly started being a bit sticky, and then when cleaning the camera later in the day, the lens was locked solid. I never use excessive pressure when mounting/unmounting, and there were no knocks or bumps to lens or camera.

Never seen this with any other lens I've owned. Not good.
Apr 15, 2018 at 01:37 AM
nandadevieast
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p.1 #19Zeiss loxia 21mm focus stuck / locked at infinity
Someone suggested a nice way of unmounting the lens the other day, can’t remember now??
Apr 15, 2018 at 08:18 AM
alexands
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p.1 #20Zeiss loxia 21mm focus stuck / locked at infinity
I turn using the lens hood. This way there is no pressure on the focus ring or the aperture ring. This works for both putting the Loxia lenses on and taking them off.

** Ignore this suggestion. I just read in another post that using the hood could loosen up the optical head from the focus mount.

Edited on Apr 15, 2018 at 09:13 AM · View previous versions
Apr 15, 2018 at 08:19 AM
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