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Archive 2014 · Nikon Service Advisory: D600 shutter replacement

  
 
wshoc840
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p.4 #1 · Nikon Service Advisory: D600 shutter replacement


I need to wake up and read more forums. I thought those dust spots were from me somehow not taking care of the camera and my lens....Ahhhh. Just need to send it back in and see what happens. Thanks for the link!


Feb 27, 2014 at 01:27 PM
rudyr
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p.4 #2 · Nikon Service Advisory: D600 shutter replacement


Notice I received noted that the update was done when I sent it in a couple of months ago.


Feb 27, 2014 at 03:07 PM
mco_970
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p.4 #3 · Nikon Service Advisory: D600 shutter replacement


My service notice says same thing as Rudy mentioned...

"The customer-service measure mentioned in this Advisory has already been performed on your D600 camera, serial number 303XXXX, which included the inspection, cleaning and replacement of the shutter assembly and related parts of your camera, during your camera’s recent service."

So apparently those of us who had it done recently are good to go.



Feb 27, 2014 at 04:13 PM
bocajrs
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p.4 #4 · Nikon Service Advisory: D600 shutter replacement


I got my $$$ after 3 failed attempts last year to fix this issue. Best of luck to those are sending their in to have it fixed, otherwise try getting your $$$ back.


Feb 27, 2014 at 04:27 PM
stevecarrillo
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p.4 #5 · Nikon Service Advisory: D600 shutter replacement


thanks for the link!


Feb 27, 2014 at 04:34 PM
stevecarrillo
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p.4 #6 · Nikon Service Advisory: D600 shutter replacement


also, good to know there is no expiration on the advisory


Feb 27, 2014 at 04:37 PM
rjk55425
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p.4 #7 · Nikon Service Advisory: D600 shutter replacement


I agree this is a good thing, but the damage has been done. Even with a new shutter, the D600 is damaged goods; reputation is poor in the market place and value is tied to reputation, even if the problem has been fixed. My guess is the lawsuits will continue. Nikon blew it and the only way to make people whole is to replace D600s with D610s.


Feb 28, 2014 at 11:02 AM
rjk55425
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p.4 #8 · Nikon Service Advisory: D600 shutter replacement


raboof wrote:
I don't have the "oil" problem with mine other than some dust particles that I can just blow them out once in a while. I would like to know if there is an expiration date for this. I don't see it specified in the announcement so I'll hold on to mine for now.

From what I've gathered, this does not mean that they will replace your shutter. They will inspect, clean, and send it back, if it does not meet their standard to replace the shutter. I don't want to live without my D600 for a few weeks just for that
...Show more

Reads to me that shutter replacement and sensor cleaning will be done:

Nikon has resolved this by making available to you (even if Nikon’s product warranty has expired) this customer-service measure, which includes the inspection, cleaning and replacement of the shutter assembly and related parts of your camera, FREE OF CHARGE



Feb 28, 2014 at 11:05 AM
rjk55425
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p.4 #9 · Nikon Service Advisory: D600 shutter replacement


avidworks wrote:
Hmmm... I just bought a used, low usage one that I was told had the service done already. I don't see any spots but I haven't shot too much with it yet.

I wonder if it'd be worth sending in anyways?


You enter the serial number on the linked Nikon web site. My guess is if the shutter was previously replaced, they won't do it again. I bought mine new in December of 2012, supposedly well after the problem became known and corrected. I never sent mine in, but I just entered the serial number and it allowed me to print out the shipping label. I sent it in since they are covering shipping on both ends.



Feb 28, 2014 at 11:11 AM
Joseph.
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p.4 #10 · Nikon Service Advisory: D600 shutter replacement


Just sent mine in. I wonder if they will reset the shutter count after replacing it with a brand new shutter.

wshoc840 wrote:
I need to wake up and read more forums. I thought those dust spots were from me somehow not taking care of the camera and my lens....Ahhhh. Just need to send it back in and see what happens. Thanks for the link!


You need to be on the internet more like the rest of us rather than shooting outside



Feb 28, 2014 at 01:50 PM
r_o_b_s_o_n
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p.4 #11 · Nikon Service Advisory: D600 shutter replacement


so.... will this essentially be a retro-fit of the 610 shutter unit, to make current 600 into effectively a 610?


Feb 28, 2014 at 05:08 PM
sjms
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p.4 #12 · Nikon Service Advisory: D600 shutter replacement


not quite but real close.


Mar 01, 2014 at 09:42 AM
Red G8R
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p.4 #13 · Nikon Service Advisory: D600 shutter replacement


r_o_b_s_o_n wrote:
so.... will this essentially be a retro-fit of the 610 shutter unit, to make current 600 into effectively a 610?


If Nikon added a firmware upgrade with the shutter replacement, I'm sure it's basically a D610.



Mar 01, 2014 at 12:57 PM
MDoc9523
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p.4 #14 · Nikon Service Advisory: D600 shutter replacement


I sent my D600 in for the advisory and I see that Nikon received my camera today. Next we will see how long the update takes. Keeping fingers crossed that there is no impact damage


Mar 03, 2014 at 09:24 PM
POLo91
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p.4 #15 · Nikon Service Advisory: D600 shutter replacement


MDoc9523 wrote:
I sent my D600 in for the advisory and I see that Nikon received my camera today. Next we will see how long the update takes. Keeping fingers crossed that there is no impact damage


I sent mine last week. Nikon received it Friday. Today, my order has the following status:

Shop

D600
Order Number: xxxxxxx
Serial Number: xxxxxxx
UPS Tracking Number:
Problem: SENSOR DUST No Charge/Good Will Repair
Total cost of repair: $0.00*

No impact damage repair needed.



Mar 03, 2014 at 10:37 PM
umsl12
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p.4 #16 · Nikon Service Advisory: D600 shutter replacement


I will get my D600 back from Nikon this Friday after ONE week since the day I mailed it! Of course, it's $0.00 charge ;-)
Is B2 service supposed to be as shutter replacement? thanks



Mar 04, 2014 at 05:27 PM
fsiagian
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p.4 #17 · Nikon Service Advisory: D600 shutter replacement


POLo91 wrote:
I sent mine last week. Nikon received it Friday. Today, my order has the following status:

Shop

D600
Order Number: xxxxxxx
Serial Number: xxxxxxx
UPS Tracking Number:
Problem: SENSOR DUST No Charge/Good Will Repair
Total cost of repair: $0.00*

No impact damage repair needed.


How do you check your status? They emailed you?



Mar 04, 2014 at 05:32 PM
POLo91
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p.4 #18 · Nikon Service Advisory: D600 shutter replacement


fsiagian wrote:
How do you check your status? They emailed you?


Nikon emailed me that they received the camera. In the email they tell you to go to the following link to check the status of your order:

www.nikonusa.com/service




Mar 04, 2014 at 08:28 PM
vextopher
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p.4 #19 · Nikon Service Advisory: D600 shutter replacement


DontShoot wrote:
Just sent mine in. I wonder if they will reset the shutter count after replacing it with a brand new shutter.


I mentioned the following in the other thread as well - I sent mines in Jan with 2640 shutter actuations. I got it back with the shutter replaced, but with 4442 shutter actuations.



Mar 04, 2014 at 08:39 PM
fsiagian
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p.4 #20 · Nikon Service Advisory: D600 shutter replacement


POLo91 wrote:
Nikon emailed me that they received the camera. In the email they tell you to go to the following link to check the status of your order:

www.nikonusa.com/service



Thanks. UPS tracking shows that my camera has been delivered to Nikon facility, but I have not received any email from them yet. So, I still don't have the order number.



Mar 05, 2014 at 07:29 PM
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