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Archive 2011Fungus in lens
p.2 #1Fungus in lens
seller never responded. The case was decided in my favor.
Jun 05, 2011 at 03:13 PM
p.2 #2Fungus in lens
sxgva wrote:
seller never responded. The case was decided in my favor.
seller never responded. The case was decided in my favor.
Jun 05, 2011 at 05:13 PM
p.2 #3Fungus in lens
Usually sellers are more very cooperative when contacted directly. I've never had a problem. I'm glad you got the case resolved.
So, your funds were returned via PayPal?
So, your funds were returned via PayPal?
Jun 05, 2011 at 05:50 PM
p.2 #4Fungus in lens
Gunzorro wrote:
So, your funds were returned via PayPal?
Not yet. I'll need to return the lens to the seller, with tracking and signature. eBay will refund me upon delivery.
Normally I don't assume any bad intentions, especially when the seller has 100% positive feedback, but in this case, there have been several things that made me feel uneasy -- 1) no disclosure about the fungus; 2) no return address in the package he sent, and 3) no response when contacted. I can't help wondering what might happen next. What if the seller refuses to accept the return package?
I had a similar issue a long time ago with Amazon when I bought a fake memory card. After I returned it, the seller did not pick up the package for a month. When I contacted Amazon, they said they could not refund me because I had no proof of delivery, even though I had every evidence that I returned it to the seller's address. Eventually I contacted the post office of the seller and they delivered it, so the seller did have to refund me.
I hope I'll have a better experience with eBay (so far so good) in case it happens again this time.
So, your funds were returned via PayPal?
Not yet. I'll need to return the lens to the seller, with tracking and signature. eBay will refund me upon delivery.
Normally I don't assume any bad intentions, especially when the seller has 100% positive feedback, but in this case, there have been several things that made me feel uneasy -- 1) no disclosure about the fungus; 2) no return address in the package he sent, and 3) no response when contacted. I can't help wondering what might happen next. What if the seller refuses to accept the return package?
I had a similar issue a long time ago with Amazon when I bought a fake memory card. After I returned it, the seller did not pick up the package for a month. When I contacted Amazon, they said they could not refund me because I had no proof of delivery, even though I had every evidence that I returned it to the seller's address. Eventually I contacted the post office of the seller and they delivered it, so the seller did have to refund me.
I hope I'll have a better experience with eBay (so far so good) in case it happens again this time.
Jun 05, 2011 at 06:53 PM
p.2 #5Fungus in lens
I'd definitely leave feedback on the guy as well. Hopefully it will prevent others from ending up with the same problem.
Jun 05, 2011 at 07:20 PM
p.2 #6Fungus in lens
Refund finally was processed after a month. Thank you guys again for your input.
Jun 16, 2011 at 07:27 PM
p.2 #7Fungus in lens
....Funny....I was JUST thinking of you today...glad to see all worked out for ya...
Jun 16, 2011 at 07:39 PM
p.2 #8Fungus in lens
I had the same experience with a lens I bought on eBay. Neither eBay or PayPal were any help at all. I spent $250 to have the lens professionally cleaned and have never bought anything from eBay again and I refuse to deal with any merchant that requires I use PayPal where any failure to get merchandise leaves you in limbo for weeks on end.
With eBay you have no way to alert other users to a dishonest seller. You can give them a 1-star rating but that is all you can do. Much safer to buy from people on Fred Miranda, speaking as a past buyer and seller.
With eBay you have no way to alert other users to a dishonest seller. You can give them a 1-star rating but that is all you can do. Much safer to buy from people on Fred Miranda, speaking as a past buyer and seller.
Jun 18, 2011 at 03:52 AM
p.2 #9Fungus in lens
The only way to get help from eBay/PayPal is to file a dispute. A seller might agree to help with repair costs, but the only safe way to proceed is get eBay to settle in your favour (i.e. not as described), and send it back for a full refund of the original purchase price and shipping cost. The refund will not include the return shipping or any duty, tax, fees, and etc. that you had to pay outside of the eBay transaction.
Jun 18, 2011 at 06:29 AM
p.2 #10Fungus in lens
sxgva wrote:
Refund finally was processed after a month. Thank you guys again for your input.
Refund finally was processed after a month. Thank you guys again for your input.
Jun 18, 2011 at 06:29 AM