FATAL firmare issue with D700 ?
/forum/topic/828856/0

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Ganesh Shankar
Registered: Oct 27, 2009
Total Posts: 4
Country: India

Not sure whether any of you D700 users have seen issue. Today I got my new Sandisk 16GB UDMA Card (Extreame CF 60MB/s UDMA) and used it on D700. The "frames remaining" showed my previous card's (Sandisk 12GB Extreame 3) remaing frame counts (some where around 400+ frames left in that card). The camera was firing fine without any issue. Then I just formatted 16GB card - still D700 showed the same number previous number which was there just before formatting. Again I fired a few frames and then formatted again. Now the frame count decreased (number of remaining frames). I then thought this new UDMA card might not have been supported and then tried by 12GB card and formatted it. The problem now persisted with 12GB card too ! I fire few frames, format it, number of remaining frames was not getting reset to max capacity of the card. Now the frame count was at around 300+. I then decided to fire away all the remaining frames - fired shutter to bring it to 0. Guess what ? Even after formatting card now my D700 shows "Full". Reformatting does not help - I tried 16GB/12GB/2GB/4GB cards.

**As of now my D700 is dead showing "Full" on any formatted empty CF cards**.

I googled around to find whether this issue is reported, but I could not find one. Please let me know if any of you have a solution to this issue.

I tried removing both batteries (I use MB-D10 with my D700 too) and upgrading firmware to the new version. It does not help. Looks like I need to take my D700 to support center now

BTW, I don't see this issue with my D300 ! 16GB UDMA card seem to work just fine without "loosing" remaining frame counts..


Thanks in advance for any solution to resolve this issue...

- Ganesh H Shankar.



dionysis
Registered: Dec 12, 2008
Total Posts: 469
Country: United States

Have you tried doing a reset on your camera?



gugs
Registered: Apr 16, 2005
Total Posts: 7041
Country: Belgium

could you retry by formatting the card on a computer ? there could be a difference.
And btw I never formatted any card in my life on a camera or on a computer, I never understood why the function even exists, and never had any problem with tens of cards of all types....

Guy



Pavel
Registered: Jun 11, 2003
Total Posts: 4839
Country: United States

could it be a coincidence, where your D700 simply developed an issue ?



NikonAndy
Registered: Apr 11, 2006
Total Posts: 1891
Country: United States

I think there's a small cr battery that is in the body that's there to retain memory, iirc. Might try popping it off then back in?



lovinglife
Registered: Mar 11, 2008
Total Posts: 2815
Country: United States

I don't think its a fatal issue - As the posts above suggested, try resetting the D700 and format the memory stick on a PC. Are you at the latest firmware?



Ganesh Shankar
Registered: Oct 27, 2009
Total Posts: 4
Country: India

Friends, thanks or your suggestions. I have not tried formatting the card on my computer. I will try that. But for every card (formatted or otherwise) now my camera shows "Full". But for this issue (which makes the camera unusable) everything else seem to work just fine - all menu functions work.

I did custom reset on the menu but it did not help. Is there a way to do the entire camera reset ? Also, as NikonAndy mentioned there is a small battery there in the camera which retains memory. Not sure how to access it..

After the issue I did upgrade the firmware to the latest version but it did not help.



eos-m42guy
Registered: Sep 09, 2005
Total Posts: 3093
Country: United States

As I remember, the small battery in the D700 is recharged by the main battery and can't be easily accessed as in Canon cameras. I'm certain I've seen this in the D700 manual but can't find it right now.
Sounds like a trip to Nikon might be in order, unfortunately.



lovinglife
Registered: Mar 11, 2008
Total Posts: 2815
Country: United States

Ganesh Shankar wrote:
Friends, thanks or your suggestions. I have not tried formatting the card on my computer. I will try that. But for every card (formatted or otherwise) now my camera shows "Full". But for this issue (which makes the camera unusable) everything else seem to work just fine - all menu functions work.

I did custom reset on the menu but it did not help. Is there a way to do the entire camera reset ? Also, as NikonAndy mentioned there is a small battery there in the camera which retains memory. Not sure how to access it..

After the issue I did upgrade the firmware to the latest version but it did not help.


A far fetched idea -- have u tried calling Nikon tech support?



DGC1
Registered: Jun 11, 2005
Total Posts: 1077
Country: United States

gugs wrote:
could you retry by formatting the card on a computer ? there could be a difference.
And btw I never formatted any card in my life on a camera or on a computer, I never understood why the function even exists, and never had any problem with tens of cards of all types....

Guy


I know you are an experienced photographer as I have seen many of your images posted here. I do not understand your comment. You say you've never formatted a card. Does this mean when your cards are full you stop using them and buy more? The function of formatting is to "remove" existing images to allow room for new ones. Please explain.



Rexspangle
Registered: Jul 06, 2009
Total Posts: 75
Country: Canada

I also do not reformat cards in the camera or computer...



lovinglife
Registered: Mar 11, 2008
Total Posts: 2815
Country: United States

Ganesh Shankar wrote:
Not sure whether any of you D700 users have seen issue. Today I got my new Sandisk 16GB UDMA Card (Extreame CF 60MB/s UDMA) and used it on ......
- Ganesh H Shankar.


Ganesh -

Just saw your webpage, man u have some amazing skills!!

this one's out of this world!
http://www.flickr.com/photos/artistic_creative_nature_photography/3571453077/sizes/o/in/photostream/



HapZungLam
Registered: Nov 01, 2004
Total Posts: 149
Country: Canada

The number of counts may screw up if u are set to loseless compress. Cuz it compress your RAW base on whatever best it can do. Every file will be a different size. It 'll fails on counting down the number of remaining frames.



Ganesh Shankar
Registered: Oct 27, 2009
Total Posts: 4
Country: India

HapZungLam, currently my camera shows 0 frames remaining irrespective of the card I insert - formatted or otherwise, 2GB/4GB/12GB/16GB. All it shows "Full". It can't fire a frame since it thinks there is no space on the (empty) card !

epuja, I have already filed my complaint with Nikon support (yesterday). Just got an automated receipt of it. Nikon support is yet to get back.. Thanks for your suggestion and compliments on my images.



Ganesh Shankar
Registered: Oct 27, 2009
Total Posts: 4
Country: India

Good News - Based on suggestion from another forum I tried creating a new folder and formatting. It worked !! If any of you see this issue here is a workaround -



1. Go to "Shooting Menu" ("MENU" button and then "Shooting menu" )
2. Select "Active Folder" menu option.
3. Select "New Folder Number"
4. Just bump up the counter
5. Press OK.
6. Go to "Setup Menu"
7. Format the card !!

Hope Nikon will fix this issue in their next firmware release. I am unable to reproduce the problem now with the new 16GB card too. May be it happens sometimes..



cputeq
Registered: Jun 25, 2008
Total Posts: 2517
Country: United States

Hrm, strange, but good to know you have it fixed. Sounds like a firmware bug.



eos-m42guy
Registered: Sep 09, 2005
Total Posts: 3093
Country: United States

Congrats on the fix and thanks for the procedure. Hope I don't have to use it though.



DGC1
Registered: Jun 11, 2005
Total Posts: 1077
Country: United States

Rexspangle wrote:
I also do not reformat cards in the camera or computer...


Where do you reformat them and why not use camera or computer?



Slug69
Registered: Mar 04, 2008
Total Posts: 772
Country: Australia

Some people just delete the photos on the card after copying them across.

Some people also "Move" the pictures from the card onto a PC.

You don't have to format every time you transfer pics.



Kit Laughlin
Registered: Mar 08, 2004
Total Posts: 2871
Country: Australia

Well... I use the two-button 'format' command every time I put a card back in the camera after saving files onto the HD, and have done so in all Nikon bodies since this was an option. 100% no-problems; many tens of thousands of images.

Moving, deleting, etc., via the computer is (IMHO, anyway) potential problem-city. YMMV, of course. Reason is computers and cameras do not use the same protocols for deletion or formatting; truly, better to do this in-camera. Formatting is like starting over: safer all around.



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