5D- mirror came off
/forum/topic/612229/0

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beach bum
Registered: Aug 21, 2005
Total Posts: 31
Country: Honduras

I took a picture today and when the mirror dropped down after word the actual mirror fell out of its frame. I took the lens off and it just looks like whatever adhesive holds the mirror in the frame, dried out and let go. I sent it off to Canon today to get it fixed. I am assuming this isn’t too serious. Anybody else have this problem?
Thanks



ccarroll05
Registered: Dec 01, 2003
Total Posts: 130
Country: United States

beach bum wrote:
I took a picture today and when the mirror dropped down after word the actual mirror fell out of its frame. I took the lens off and it just looks like whatever adhesive holds the mirror in the frame, dried out and let go. I sent it off to Canon today to get it fixed. I am assuming this isn’t too serious. Anybody else have this problem?
Thanks


There were a lot of posts on another forum from people who had this problem but they all seemed to be from hot humid climate. They thought maybe the heat was affecting the glue. It's a simple fix- they just reglue it assuming nothing had been scratched.




beach bum
Registered: Aug 21, 2005
Total Posts: 31
Country: Honduras

Thanks ccarroll05
I live in the Caribbean and thought the heat might be the problem too. I appreciate the reassurance !!



Ariel Bravy
Registered: Dec 28, 2004
Total Posts: 7357
Country: United States

It almost sounds like the front fell off. Canon should be able to take care of this for you. How old is the camera? Perhaps it's still even under warranty.



stan_g
Registered: Jan 09, 2002
Total Posts: 232
Country: United States

The mirror of mine didn't fall off but the mechanism jammed to where the mirror wouldn't drop back down after a shot. I had somewhere around 5000 shots on it. Canon fixed it free, it was still under warantee. No trouble since and I have over 26,000 now. GREAT camera.



The Image
Registered: Dec 04, 2004
Total Posts: 2976
Country: United States

Looks like the front end dropped off....good show Ariel



nathanlake
Registered: May 23, 2005
Total Posts: 6714
Country: United States

Even if your camera is out of warranty, ask Canon to fix it...they should.



ccarroll05
Registered: Dec 01, 2003
Total Posts: 130
Country: United States

beach bum wrote:
Thanks ccarroll05
I live in the Caribbean and thought the heat might be the problem too. I appreciate the reassurance !!




Here is a thread on the issue from dpreview:


http://forums.dpreview.com/forums/read.asp?forum=1032&message=26238977



Gochugogi
Registered: Jun 25, 2003
Total Posts: 7362
Country: United States

Hmm, I live in Hawaii and no problems with my 5D after nearly 2 years. Of course I don't leave it out in the sun or in hot cars.



beach bum
Registered: Aug 21, 2005
Total Posts: 31
Country: Honduras

Thank you all for your input.
It doesn’t sound like I am an isolated case. I look after my equipment so I was a little disappointed. I guess it would be understandable if I left it in the car in the hot sun!! I am at a little under 5000 actuations and about 6 months out of warranty. I love the 5D and if it has to spend some time in the shop then so be it. Going back to the 1.6 crop sure makes me appreciate the FF even more.



Kagetsu
Registered: Mar 17, 2005
Total Posts: 355
Country: Australia

I also had the problem recently while in Japan. Fortunately it was fixed relatively quickly, 1.5 weeks. I was informed that it was a batch problem there, but it seems like it's a far wider spread of issues... I don't think too many people have experienced it, but it is a potential issue.



francoffer
Registered: Apr 28, 2008
Total Posts: 2
Country: United Kingdom

nathanlake,

I've got a very cold response from Canon UK regarding fixing of the fallen off mirror. They refuse to repair it for me free after the warranty.


Edited by francoffer on Apr 28, 2008 at 01:25 PM GMT



dhphoto
Registered: Feb 16, 2003
Total Posts: 8159
Country: United Kingdom

Honestly what is wrong with Canon ?

This should NEVER happen. It is a design fault and they should fix it free for everyone.

David



jamesf99
Registered: Oct 09, 2004
Total Posts: 6899
Country: United States

dhphoto wrote:
Honestly what is wrong with Canon ?



We've all been asking that question. Don't think it's going to get better anytime soon either.

Must be that the smart ones have already left the building....



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