D800 left focusing problem - is it going away?
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uintaangler
Registered: Feb 13, 2009
Total Posts: 2441
Country: United States

It would be nice to move up to a camera with the capabilities of the D800, but the concept of spending that much money while knowing that it's a crapshoot whether or not I end up with a brand new camera with a focusing issue, has caused me to not pull the trigger on buying one

Is waiting awhile for Nikon to correct this problem a good strategy?

Has anybody heard anything definitive about Nikon's plans in this regard?

Thanks.



ct8282
Registered: Nov 25, 2011
Total Posts: 2198
Country: United Kingdom

It's frustrating isn't it. I bought one last week because I pushed for a very good deal, but 3 bodies tested so far and all 3 have the problem.

The retailer is currently looking into sourcing me a non-affected body but I have already spoken with Nikon directly and they have said they can calibrate the D800 easily enough for me. However, for that kind of money I expect it to be perfect right out the box.



uintaangler
Registered: Feb 13, 2009
Total Posts: 2441
Country: United States

Does having Nikon calibrate it for you entail sending a brand new camera to a Nikon Service center?
Thanks for your response



M635_Guy
Registered: Dec 22, 2010
Total Posts: 2285
Country: United States

uintaangler wrote:
Does having Nikon calibrate it for you entail sending a brand new camera to a Nikon Service center?
Thanks for your response


If by "brand new" you mean an box that has jus been purchased, is seen to have the issue and is then shipped to and calibrated by Nikon, then "Yes".



ct8282
Registered: Nov 25, 2011
Total Posts: 2198
Country: United Kingdom

uintaangler wrote:
Does having Nikon calibrate it for you entail sending a brand new camera to a Nikon Service center?
Thanks for your response


As above. It would mean sending my brand new D800 to a Nikon service centre for calibration.

I would rather be supplied with a replacement brand new D800 though.



uintaangler
Registered: Feb 13, 2009
Total Posts: 2441
Country: United States

Thus my original question - can we assume at this point that newer D800's will leave the factory without the AF issue?



vchowdhary
Registered: Jul 12, 2009
Total Posts: 1198
Country: N/A

New D800e from Amazon still has issue.



ct8282
Registered: Nov 25, 2011
Total Posts: 2198
Country: United Kingdom

uintaangler wrote:
Thus my original question - can we assume at this point that newer D800's will leave the factory without the AF issue?


I'm sure i have read on the web that Nikon has resolved the manufacturing flaws that created this issue. Therefor new D800's form the factory should not have the problem.



uintaangler
Registered: Feb 13, 2009
Total Posts: 2441
Country: United States

So I guess the trick will be figuring out what retail outlets have the newer D800's and who is still unloading their inventory of the problematic bodies



Bruce Sawle
Registered: Sep 26, 2006
Total Posts: 4159
Country: United States

The issue is real and I am assuming any body coming from the factory now should be ok. With that being said I had mine for over four months with the issue and not once did it effect my shoots all of which were paid. The issue only shows up on my wide lenses when using the outer points. The camera was perfect on all lenses 50 mm and longer. Recently I had a break and I decided to send it in. The camera was back to me within 2 weeks and is now flawless. So if you must purchase a new d800 you have two options if it exhibits this issue. 1.Send it back to the retailer and wait for another body turn around time could be a week or more. 2. Send it to Nikon have them fix it turnaround time 2 weeks. It's a tough choice but the camera is very good.



lukeb
Registered: Nov 13, 2010
Total Posts: 1804
Country: United States

I plan on buying when Thom says they've fixed the problem. Only then!

http://www.bythom.com/

My 700's are still doing bang-up jobs.



elbeasto
Registered: Aug 05, 2010
Total Posts: 222
Country: Australia

Yeah, I've thought about going a 5DIII because of this but really, I'm better off putting some new glass in front of my D700.
In terms of getting a D800E, I'd rather let everyone else buy up the affected ones first anyway.



mshi
Registered: Dec 13, 2010
Total Posts: 3311
Country: United States

You would normally expect there could be many refurbed D800/D800E showing up at the Nikon Store. When we see none, that means they just keep recycling the stuff.



M635_Guy
Registered: Dec 22, 2010
Total Posts: 2285
Country: United States

mshi wrote:
You would normally expect there could be many refurbed D800/D800E showing up at the Nikon Store. When we see none, that means they just keep recycling the stuff.


They probably are being a little careful not to crater their dealers when stock is still a little sketchy, but you have a good point - you'd think they'd have a LOT of end-user returns that will have to become refurbs or scrap...



runamuck
Registered: Oct 29, 2006
Total Posts: 6791
Country: United States

Early adopter=beta tester.



xaradaisy
Registered: May 29, 2010
Total Posts: 407
Country: United States

When did you receive the D800E from amazon? And what is the approximate serial number?

Thanks



SoundHound
Registered: Jan 14, 2006
Total Posts: 5318
Country: United States

Virtually no camera as complex as today's DSLRS is perfectly calibrated out of the box. To the person that might switch to Canon: I came from Canon and there you have lots more calibration problems.



mshi
Registered: Dec 13, 2010
Total Posts: 3311
Country: United States

M635_Guy wrote:

They probably are being a little careful not to crater their dealers when stock is still a little sketchy, but you have a good point - you'd think they'd have a LOT of end-user returns that will have to become refurbs or scrap...


to save yourselves some precious time, the optimal strategy is to wait a few more months and I believe retailers will likely offer some discounts on D800/D800E too.



davidnholtjr
Registered: Oct 14, 2009
Total Posts: 1713
Country: United States

uintaangler wrote:
It would be nice to move up to a camera with the capabilities of the D800, but the concept of spending that much money while knowing that it's a crapshoot whether or not I end up with a brand new camera with a focusing issue, has caused me to not pull the trigger on buying one

Is waiting awhile for Nikon to correct this problem a good strategy?

Has anybody heard anything definitive about Nikon's plans in this regard?

Thanks.



If it where me I'd wait 3-6 more months till buying one.



vchowdhary
Registered: Jul 12, 2009
Total Posts: 1198
Country: N/A

xaradaisy wrote:
When did you receive the D800E from amazon? And what is the approximate serial number?

Thanks



306*
received it yesterday evening.



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