I think Nikon can learn a thing or two here from Canon at addressing issues quickly and swiftly. Instead of sitting around and giving D800 users the a vague "No idea what you are talking about" response at the get go of so much issues.

Maybe I'll update my 7d from what it shipped with at launch to the new one

To keep the thread updated, the new updated EOS Utility seems to be the problem on my 7D. If I update the firmware via EOS Utility there is a problem with three options I have stated before. If I update the firmware via CF Card only, then the problem goes away.

Again this problem is probably isolated to only my setup as I can reproduce the error on demand

Good to know.

I'm still waiting to get mine back and the FW has been out for 3 days. Maybe they are using carrier pigeon to ship it from Japan to Australia and the trade winds are giving the poor devils a hard time

Your repairs are done in Japan?

I think that just forgot about you...

andyz wrote:
Your repairs are done in Japan?

So I thought this would be good so downloaded and installed the upgrade. Now I'm unable to download images from the camera in either Canon utility or Bridge. Any suggestions?

I updated from 2.0.0 to 2.0.3 with no issues. I tired EOS Utility to verify remote shooting (which is basically all I use EOS Utility for) and that was good as well. Note I never had any issues with 2.0.0.

Wes N.

tpcassc wrote:
So I thought this would be good so downloaded and installed the upgrade. Now I'm unable to download images from the camera in either Canon utility or Bridge. Any suggestions?

Are you using the latest software versions? You had me worried to I tried direct uploads to Aperture, iPhoto, Canon CameraWindow and all worked fine (as before the update). EOS Utility also works fine for remote shooting.

Did you format the card after the firmware upgrade ? I don't know if it helps but weird things have happened to me with the 2.x.x

Initially I did not format the card and saw image numbering in weird way. Then did format the card. For downloading, I use the Canon Utility which times out and shuts down. Then I tried Bridge with no result. If I navigate to the camera in explorer I can see jpg's only which look bad.

M Lucca wrote:
I think Nikon can learn a thing or two here from Canon at addressing issues quickly and swiftly. Instead of sitting around and giving D800 users the a vague "No idea what you are talking about" response at the get go of so much issues.

Canon learned that the hard way with the 1D III fiasco. They have been suffering ever since.

EBH

Reply from Canon= EOS Utility: If this version is not 2.11.4, then you must update to 2.11.4 for functionality with the EOS 7D after the firmware update.

That was simple. Thanks for suggestions and help.