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  Previous versions of lpazxxsh's message #7262392 « Damage to camera by Canon Service »
lpazxxsh
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Buy and Sell: On
Damage to camera by Canon Service


trumpet_guy wrote:
If the scratches are not major and if the camera works fine, then just ask them
for a free service voucher. That's reasonable. Now, if the stuff doesn't work
and they damaged something critical, then ask for replacement.

But be reasonable and use good judgment.



Well let put it this way... You brought your 6 month old 911 twin turbo Porsche in for an oil change at your local Porsche Dealership Service. They deliver it to you with a 2 foot long scratch on the hood. Then they tell you its not going to affect the performance. Are you going to ask for a service voucher for 3 free oil change? The 2 foot long scratch will still be there.....


Jul 03, 2009 at 06:36 PM
lpazxxsh
Offline
Buy and Sell: On
Damage to camera by Canon Service


trumpet_guy wrote:
If the scratches are not major and if the camera works fine, then just ask them
for a free service voucher. That's reasonable. Now, if the stuff doesn't work
and they damaged something critical, then ask for replacement.

But be reasonable and use good judgment.



Well let put it this way... You brought your 6 month old 911 twin turbo Porsche in for an oil change at your local Porsche Dealership Service. They deliver it to you with a 2 foot long scratch on the hood. Then they tell you its not going to affect the performance. Are you going to ask for a service voucher for 3 free oil change?


Jul 03, 2009 at 03:37 PM

  Previous versions of lpazxxsh's message #7262392 « Damage to camera by Canon Service »