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p.1 #16 · Bride says paypal isn't working | |
Do you use Quickbooks for your accounting? I've been using their CC merchant service for nine years (for a non-photo wedding business), and it's great. Easy, inexpensive rates, and all the data automatically gets recorded in the accounting software. 99% of my business is online and out of state, so it's important for my business to have an incredibly professional shopping cart and credit card system. Paypal just doesn't cut it for us, but the business model is different from photography.
Regarding chargebacks, I've dealt with several thousand brides, and have only had three people try to get chargebacks. In each case, I was contacted by the credit card company, and was first offered an opportunity to dispute the chargeback. Not one of the chargeback attempts was successful, and I never had to do anything more than simply state that "I'm disputing the chargeback." No forms, nothing complicated. It's harder than you might think to chargeback.
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