pipspeak Offline Buy and Sell: On
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p.1 #9 · United Breaks Guitars | youtube vid | |
United is no different to any other airline in my experience. Crummy customer service, crummy baggage handling, crummy ticketing and pricing policies, and cramped/dirty planes. At least he got his guitar at the other end, broken or not. If he'd flown on, say, British Airways then his guitar would possibly have disappeared altogether.
I am rather baffled why a musican on a tour would not have insurance for his gear. Then he could have just left it up to his insurance company to battle the airline. One reason why I never check anything valuable unless I know it's insured by me.
It is sad that what used to be one of the best US airlines has become one of the worst (but not THE worst... that honor IMO goes to American Airlines, a truly awful excuse for an airline)
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