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One other testimonial: I had a 50 f/1.2 L that had horrible focus problems 2 or so years ago, not attributable to the large aperture issues you'd expect. After the 2nd attempt to calibrate and repair failed, a woman from CanonUSA who explained her role there as a customer advocate asked me how I'd like to resolve the issue. I was offered another repair, replacement, refund or trade up to any other lens I would like. For the difference in price, they sent me a new 85 f/1.2 L. Great turnaround times, they called ME when they said they would, and did everything to provide customer satisfaction.
Canon is a huge company and they could have just blown me off. I think it's to their credit that they went the extra mile to satisfy a customer,
We have choices in the market place. Let's face it, when it comes down to it all gear at the same price point is pretty similar, and capable of producing superb images. Sometimes the distinguishing characteristic is the company behind the product, and the service they provide in a pinch.
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