chesapeake
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I buy a lot of stuff from B&H and while I have not had any shipment damage due to packing, the packing always seems to be poorly done. I hate to have to say this but it is if fact true. To be entirely honest however, all of the major on-line companies have shipped similarly ill packed camera gear. I wish B&H would look at this issue from the customers point of view. A bit more care and material put into the packing would go far in enhancing their image as the premier on-line supplier of imaging hardware. Heck, even an option for white glove packing, at a small upcharge, would be a step in the right direction. Honestly though, I have had similar shiping and packing experience with J&R, Adorama, OneCall, 17th Street, Abes, and Calumet. Curiously when I order directly from a manufacturer like Really Right Stuff, Wimberely or any of the other well known companies, the items come very well packed. Henry P should also know that when I have asked the telephone reps to ask for extra packing, those requests have gone entirely ignored. fortunately no damage but it does subtract from overall satisfaction with the transaction. Come on guys, throw some peanuts in the box.
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