Chris S. Offline Upload & Sell: Off
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p.1 #13 · RRS and other accessories? | |
Smiert Spionam wrote:
I'm a happy customer, too, and have nothing but good things to say about their equipment. I'm honestly torn, though -- very disappointed when I heard how much of the owner's profits went toward a political campaign I found deeply repugnant. I'm not generally one inclined toward a litmus test, especially for a small business that makes quality crafted products -- but this issue is pretty close.
Smiert,
I hadn't heard about the owner's political contributions, and do care pretty deeply about things like that in deciding where to spend my money. Could I ask you to direct me to further information, either in a post or PM? Thanks!
Fishfilm,
I totally agree with you on the superb RRS customer service, and its importance. But in fairness, I've also had extremely good service in my (much more limited) dealing with Kirk--informed, friendly, and straight-shooting. And come to think of it, Wimberley has treated me pretty well, too.
The majority of my camera support system comes from RRS, and I would enthusiastically recommend their products and customer service. But I suspect that at these upper tiers, excellent customer service is not the exclusive province of any one provider.
Best,
--Chris
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