I have a client who I shot employee portraits for last week. The portraits looked great when I sent them to the client. Today I received word that they were not happy with how they look on the website. I checked out the site and I agree. They look like they are sharpened 400%. Here is a link: http://www.smilesthatlast.com/Office/StaffDirectory/tabid/158/Default.aspx
not all of these is mine, but you can tell which ones are.
I think that they resized them too small and they are being stretched. They want me to resend them. I hope to get some opinions before I do. I appreciate any input and hope that I posted this in the right place. Thanks guys.
Their webmaster screwed up. Before you re-send anything, ask them to give you the exact dimensions of each thumbnail. Then you crop and resize to those dimensions.
What their webmaster did is link the thumbnails to full-size images. Here's an example from the HTML code behind their page:
Note the thumbnail dimensions specified here: 161 x 126 (pixels). This code links to an image with dimensions 2465 x 3485. What they should have linked to is a thumbnail image that is exactly 161 x 126. So tell them to specify the thumbnail sizes, then give them thumbs accordingly.
Thank you so much Peano. I contacted the "webmaster" (an employee with no web training) and she told me that she uploaded the fullsize file to another site and linked to that. She will fix it tomorrow.
