hubsand
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Buy and Sell: On
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 G-EOS adapter latest status? | |
Several emails have been sent to all customers, and in the vast majority of cases I've sent additional replies to those requesting them.
In the end of year accounting a few weeks ago, we discovered a previously overlooked batch of 8 very early orders placed over Christmas. Unfortunately, I've been able to confirm from my records in the last few days that these did not make it into the first batch. I will be sending emails to that group today.
Demand for this adaptor has far outstripped expectations: in December, I anticipated making a batch of 20 for people I knew, priced just to cover the costs. The current order tally stands at more than 125.
Gradually – and somewhat reluctantly – I've had to scale up supply, manufacture, admin and costs to meet the demand, but in the early days, I had no 'commercial-grade' system for tracking orders or maintaining the high standards of customer relations we tend to expect these days (well, US customers, anyway: in the UK, poor service is a much-cherished national trait). However, we are now on the case: we're set to be delivering these ex-stock soon, and we have admin in place to handle the volume. Dennis and Jack – yours were in the lost 8, I'm afraid, along with Rob Galbriath's.
So apologies again: as before, I will refund promptly anyone who's been troubled by the delay – is that what you want, Jack? If so, just PM or mail me.
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