Epson R1800 vs Vista-HELP

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Jo Dilbeck
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p.1 #1 · Epson R1800 vs Vista-HELP

Ok, anyone out there successful in running the R1800 through firewire with Vista?

Here's my history, bought new Vista based machine last summer, had XP-Pro back-loaded. Everything was fine until recently, had some issues with sharing resources that MS was trying to assist me with, but everything they did only seemed to make things worse. So, God Help Me, I decided to go ahead and bring the machine back to the Vista OS since the upgrade tool, and my personal research, said everything I have will work on Vista.

So, loaded Vista OS fine. First thing I try to load is the R1800. Got the new driver from the Epson website (which ironically was posted last September and I had already loaded under XP and it ran fine).. Now the fun begins. No matter what I do, the damn machine won't find the driver for the 1800.

Any assistance anyone can provide me would be most helpful.

Thanks, JO

Mar 29, 2008 at 11:02 PM

k7xd
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p.1 #2 · Epson R1800 vs Vista-HELP

Tried uninstalling all the R1800 components in Device Manager and
starting over?

Mar 30, 2008 at 12:38 AM

Jo Dilbeck
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p.1 #3 · Epson R1800 vs Vista-HELP

Yes, tried uninstalling, reinstalling, uninstalling, reinstalling, all to no avail. Lightroom and CS3 work like a charm though, so I guess it's not ALL bad! Does anyone know the specific file name of the 1800 driver, maybe I can assign it manually?

Jo

Mar 30, 2008 at 04:01 AM

Jo Dilbeck
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p.1 #4 · Epson R1800 vs Vista-HELP

Bump for anyone's help.....

Mar 30, 2008 at 03:44 PM

Jo Dilbeck
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p.1 #5 · Epson R1800 vs Vista-HELP

OK, go figure. Just for kicks and grins, I tried installing the R1800 via USB instead of Firewire and poof, like magic, it's up and running. Any thoughts from anyone as to why the Firewire connection would NOT work through Vista, but the USB would?

I'm not going to complain since it's now installed and running, but it would be nice if I could use the faster firewire connection.

Thanks! JO

Mar 30, 2008 at 04:01 PM

colinm
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p.1 #6 · Epson R1800 vs Vista-HELP

I have the answer you seek: Epson chose not to support FireWire connections under Vista.

While annoying to us, it's probably a good decision. Microsoft's support of FireWire has been absolutely abysmal since they added it, and it has major, major bugs that result in poor reliability and data loss. Almost nothing wrong with Microsoft's FW implementation was fixed in Vista, and it actually somehow managed to get worse.

Unfortunately Epson's not entirely forthcoming with this information, which leads to people like you and me running into this problem—and most people probably never finding out why.

Edited on Mar 30, 2008 at 04:50 PM

Mar 30, 2008 at 04:50 PM

Jo Dilbeck
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p.1 #7 · Epson R1800 vs Vista-HELP

What would it have taken for them to put a small disclaimer in the driver setup that said it wouldn't support firewire? I spent 2 hours yesterday fighting with this thing. Luckily I was saavy enough to try the USB connection, rather than just giving up.

Thanks for providing this information, and maybe it will help some other schmuck in the future

Mar 30, 2008 at 10:02 PM


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